Visual Assistance
Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.
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Klara
Secure messaging, remote monitoring and video visits, all on one platform. Klara’s powerful patient communication platform unifies all patient workflows in one place. Automate key patient touchpoints and streamline workflows for all visit types to create a 5-star-worthy patient experience. Connect with your patients remotely using secure messaging and video visits that work together as one seamless experience. No login, email, or app download required for patients. Allow patients – new and old – to chat your staff straight from your website. Increase appointment bookings and capture patient demand 24/7. Digitize your forms so patients can complete them using their own devices. Requests are delivered by text to ensure patients actually see the message and sign the forms quickly. Messages are automatically routed to shared inboxes, where multiple team members can respond to questions or pick up tasks that are relevant to their specific team.
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SiteCapture
SiteCapture is a field operations platform with mobile and web applications that standardize and streamlines how teams collect, organize, manage, and report job site data, high-resolution photos, and videos for solar, property management, and construction projects, helping eliminate documentation errors, reduce repeat site visits, and accelerate project timelines with a single unified system. It provides customizable smart forms and templates for inspections, surveys, and data capture directly in the field, where photos and entries are automatically tagged with GPS, timestamps, and device metadata and synchronized in real time with the cloud so office teams can review, approve, and act without delay; robust photo and video management tools let users sort, flag, annotate, and verify visual media from any job, making it easy to maintain full history and context for every site visit.
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flowdit
flowdit is a no-code platform for inspections, audits, digital checklists and work instructions in industry and manufacturing. As a connected worker solution, it is built for plant managers, quality teams, commissioning engineers and project leads who want to take inspections off paper and Excel.
Templates are built without code or imported from Excel, Word or PDF with AI. Inspectors work on mobile devices, even offline, record measurements with tolerances, add photos or video and sign off on the device. Work instructions open at each step.
When a check fails, the inspector assigns a corrective action with an owner and a due date. Reminders run until it is closed, and the report is created during the inspection.
Typical uses include quality inspections, audits, EHS, maintenance rounds and commissioning with FAT and SAT. flowdit connects to SAP, other ERP systems and IoT platforms via REST API, runs in the cloud or on-premise, and offers a free plan for a single user.
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