4.8 out of 5 stars
(109 Ratings)
Admin By Request EPM gives organizations control over who and what can elevate on their endpoints, without standing up servers, databases, or a dedicated admin team to run it. The model is least privilege: a user or an application receives the specific access its task requires and nothing more. This closes off a common attack route, since permanent local admin rights are what an attacker inherits when malware executes or a credential is stolen.
Removing admin rights does not push users back into support queues. When someone needs a longer stretch of elevated work, they run an Admin Session that expires on its own. When they need only one program elevated, Run As Admin handles that alone and leaves the rest of the system unprivileged. Requests can be approved through the portal, the mobile app, or the API. Files receive an OPSWAT MetaDefender reputation check before elevation, and software that has already been vetted can clear automatically through pre-approval or the AI and Machine Learning approval engine.
A single agent supports Windows, macOS, and Linux and behaves the same whether the endpoint is online or offline. Auditing and inventory are included as standard.
Learn more about Admin By Request Endpoint Privilege Management
4.6 out of 5 stars
(1608 Ratings)
ISL Online is remote desktop and remote support software for IT teams, help desks, managed service providers (MSPs), and enterprises that need secure attended remote support and unattended remote access across distributed environments. It enables technicians to securely access, view, control, troubleshoot, and manage Windows, macOS, Linux, iOS, and Android devices from any location, with or without an end user present.
IT teams use ISL Online for remote troubleshooting, help desk support, remote IT management, device access, file transfer, multi-monitor navigation, chat and audio/video communication, session recording and handoff, remote command execution, and persistent unattended access through ISL AlwaysOn. The unattended access agent supports mass deployment and device grouping. ISL Online also supports RDP and SSH tunneling without requiring VPN access or firewall changes, simplifying connectivity across multiple networks and locations.
ISL Online offers flexible deployment options for different security, infrastructure, and data residency requirements. Organizations can use cloud remote access (SaaS), self-hosted remote desktop software for on-premises and air-gapped environments, or Managed Private Cloud for dedicated single-tenant deployment and greater data control. Premium Cloud, Self-Hosted, and Managed Private Cloud support unlimited licensed users and managed devices. Mobile apps are included at no additional cost with both Cloud and Server licenses.
Security features include AES 256-bit end-to-end encryption with RSA 2048/4096-bit key exchange, two-factor authentication (2FA), single sign-on (SSO), session recording, detailed audit logs, role-based access controls, IP and MAC address restrictions, and blackout mode for sensitive environments. ISL Online is ISO/IEC 27001:2022 certified and supports GDPR compliance requirements.
The platform integrates with ITSM, RMM, PSA, and endpoint management tools including ServiceNow, Freshdesk, Freshservice, Microsoft Intune, Barracuda RMM, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows and integrations.
ISL Online provides scalable remote support, secure remote access, centralized remote management, cross-platform remote control, and flexible deployment without complex network configuration. A free trial is available without a credit card, and the software supports 20 languages.
Learn more about ISL Light Remote Desktop
TruGrid
4.9 out of 5 stars
(22 Ratings)
TruGrid SecureRDP secures access to Windows desktops and applications from any location. It is a DaaS solution that employs a Zero Trust model without firewall exposure.
Key Benefits of TruGrid SecureRDP:
- No Firewall Exposure & No VPN Required: Secure remote access without exposing inbound firewall ports
- Zero Trust Security Model: Ensures that only pre-authenticated users can connect, mitigating ransomware risks
- Cloud-Based Authentication: Eliminates the need for RDS gateways, SSL certificates, or third-party MFA solutions
- Optimized Performance: Built-in fiber-optic mesh technology reduces latency
- Simple Deployment & Multi-Tenant Management: Implements in less than an hour and includes a multi-tenant dashboard
- Integrated MFA & Azure AD Support: Includes built-in MFA and integrates with Azure MFA & AD
- Cross-Platform Support: Works on Windows, Mac, iOS, Android, and Chrome
- 24x7 Support & Free Setup: Includes 24x7 support and free setup assistance
Learn more about TruGrid