TermiverseNGS UG (haftungsbeschränkt)
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Zoho AssistZoho
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About
Termiverse is a unified platform for secure remote access, remote support and device management. Attended access (live screen via WebRTC) and unattended access through a lightweight agent run in the browser, alongside full SSH terminals (xterm.js) and clientless RDP/VNC sessions. A connection hub gathers every session and managed device in a single grid sorted by your groups. Security and governance come from granular role-based access control (RBAC), a complete audit log, session recording (SSH/RDP/VNC), a four-eyes approval flow, plus firewall tunneling and Wake-on-LAN for systems behind NAT. White-label with your own domain, bulk rollout and monitoring, AES-256 encrypted backups, and a self-hosted option with full data sovereignty round out the platform. Built for IT support and helpdesk teams, MSPs, resellers and IT system houses. Cloud from EUR 40/month with unlimited users and devices.
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About
Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds.
Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT support and helpdesk teams, MSPs, resellers and IT system houses; server administration and remote support.
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Audience
Outsourced information technology support, managed service provider support, and customer help desks.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
EUR 40/month (unlimited users)
Free Version
Free Trial
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Pricing
$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNGS UG (haftungsbeschränkt)
Germany
www.termiverse.com/en/
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Company InformationZoho
Founded: 1996
India
www.zoho.com/assist/
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Remote Desktop Features
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work Features
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing Features
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
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Integrations
FirmScribe
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
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Integrations
FirmScribe
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
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