Devolutions GatewayDevolutions
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HelpWireElectronic Team, Inc.
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Related Products
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About
Traditional remote access tools like VPNs (Virtual Private Network) can introduce complexity, performance issues, and security gaps. Devolutions Gateway offers a safer alternative: lightweight, memory-safe tunnels that open only when needed. Whether you're managing external contractors or remote IT teams, sessions are relayed securely without exposing backend servers.
Gateway supports RDP (Remote Desktop Protocol), SSH (Secure Shell), VNC (Virtual Network Computing), PowerShell, and more—all brokered through just-in-time (JIT) access using pre-authorized tokens.
The Remote Access Management package adds everything needed: Devolutions Launcher for one-click access, Hub or Server for storing and controlling credentials, and role-based access control (RBAC) to ensure each user sees only what they’re authorized. Every action is logged.
Together, they replace VPNs with an auditable, fast, and flexible access model - ideal for organizations that prioritize security and ease of use.
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About
HelpWire is remote access software for IT teams and technicians providing support across Windows, macOS, and Linux. Sessions start through a link: the remote user joins without creating an account or entering credentials, which reduces the coordination overhead.
HelpWire sessions rely on direct peer-to-peer connections whenever possible, with relay fallback as a backup. For follow-up, unattended access lets technicians return to a device later without the remote user present, including after reboots.
– No sign-up for the remote user
– Reboot & reconnect
– UAC elevation support
– File transfer
– Wayland support on Linux
– Concurrent sessions
– Multi-screen view
– Two-factor authentication (2FA)
– Firewall-friendly connections
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Devolutions Gateway is designed for IT professionals, sysadmins, MSPs, and organizations that need fast, secure, and audited remote access without exposing critical resources.
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Audience
Developers, Support, Tech support, remote support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$20/month/user
Remote access management : $20 USD/month/user
Starter Pack (up to 5 users): $25 USD/month/user Remote connection and IT management: $30 USD/month/user Privileged access management $50 USD/month/user Enterprise (100+ users): contact sales
Free Version
Free Trial
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Pricing
$0
The product is completely free of charge, no fees and no ads
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDevolutions
Founded: 2010
Canada
devolutions.net
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Company InformationElectronic Team, Inc.
Founded: 2001
United States
www.helpwire.app/
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
Devolutions Remote Desktop Manager
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