CloudVisitAurora Software Technology
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HelpWireElectronic Team, Inc.
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Related Products
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About
CloudVisit software works with all major operating systems, browsers and mobile devices. The inspection software created by CloudVisit enhances the process of several types of commercial or consumer inspections with paperless digital checklists, cloud-based visual data collection, inspection report generation, and robust appointment creation features. CloudVisit remote inspection software allows onsite technicians to connect with remote experts through a real-time peer-to-peer video collaboration experience. During a live remote video session an inspector or expert uses a computer with internet access and the technician uses a CloudVisit mobile app with a broadband or WiFi connection. High-demand experts and engineers review a shared live video feed and capture every detail of the project rendered by technicians with GPS-tracked images, uploaded files and photos, screen captures and annotations, as well as audio and video recordings with timecodes.
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About
HelpWire is remote access software for IT teams and technicians providing support across Windows, macOS, and Linux. Sessions start through a link: the remote user joins without creating an account or entering credentials, which reduces the coordination overhead.
HelpWire sessions rely on direct peer-to-peer connections whenever possible, with relay fallback as a backup. For follow-up, unattended access lets technicians return to a device later without the remote user present, including after reboots.
– No sign-up for the remote user
– Reboot & reconnect
– UAC elevation support
– File transfer
– Wayland support on Linux
– Concurrent sessions
– Multi-screen view
– Two-factor authentication (2FA)
– Firewall-friendly connections
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking a remote inspection and collaboration solution
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Audience
Developers, Support, Tech support, remote support
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0
The product is completely free of charge, no fees and no ads
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAurora Software Technology
United States
www.cloudvisittm.com
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Company InformationElectronic Team, Inc.
Founded: 2001
United States
www.helpwire.app/
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Categories |
Categories |
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Telemedicine Features
Appointment Reminders
Supported
Appointment Scheduling
Not Supported
Chat / Messaging
Not Supported
E-Prescribing
Not Supported
For Medical Purposes
Not Supported
HIPAA Compliant
Supported
Multi-Provider Practice
Not Supported
Online Forms
Not Supported
Patient Queue Management
Not Supported
Practice Management
Supported
Remote Treatment Plans
Not Supported
Teleradiology
Not Supported
Video Conferencing
Supported
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Not Supported
Session Transfer
Not Supported
Surveys & Feedback
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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