Alternatives to Customer Radar
Compare Customer Radar alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Customer Radar in 2026. Compare features, ratings, user reviews, pricing, and more from Customer Radar competitors and alternatives in order to make an informed decision for your business.
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1
Delighted
Qualtrics
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
2
BigRadar
BigRadar
Easy to use platform for small to big business to super-charge your marketing efforts across channels. Send more personalized email than ever before to your customers based on 100s of behavior events. Preset the campaigns and let BigRadar handle it while you are enjoying your holidays in Bahamas. Of course, you can send email to your user base by segments and other parameters. it's all on just one screen without clutter. Communicate personally with your customers. Live chat is just broken, BigRadar personalizes it for every user. Qualify leads with ChatBots and communicate with customers in realtime. Leverage your user database potential by engaging them with email marketing. What works, what doesn't. See the rich reports to improve your process. BigRadar's modern chat experience makes the customers feel like pro support, even if you're away..Starting Price: $39 per month -
3
Cloud4Feed
Cloud4Feed
Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible. -
4
Benbria Loop
Benbria
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience. -
5
telbee
telbee
telbee adds voice messaging to your website, or lets you create standalone voice recorder URLs to share via social media, podcast, email or QR code. Your visitors, customers and community can speak their mind when it's convenient, then get on with their day – no more frustration. You can listen to their messages or read them transcribed in 50+ languages, whether in our team inbox, in your email client or anywhere else via Zapier (coming soon). Then continue the conversation by voice - yourself or the right person in your team - adding text, images and links if helpful. We provide many features to customise your voice channels to match your usage cases and brand. So whether it's for growing sales and retention, providing support, gathering feedback, collecting content, coaching clients, engaging advocates, or anything else where hearing and relating person-to-person really matters, we make it easy to build rich human relationships and understanding - all while saving time vs typing.Starting Price: $0 -
6
Rize
Rize Reviews
Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.Starting Price: $199/month -
7
WaveFarer
Remcom
WaveFarer is a high-fidelity radar simulator that accounts for multipath and scattering from structures and vehicles in the immediate environment of a radar system as well as key atmospheric and scattering effects for frequencies up to and beyond 100 GHz. Applications include simulation of automotive drive scenarios, indoor sensors, and far-field radar cross section (RCS). WaveFarer’s features enable fast and accurate analysis of scenarios with radars in close proximity to structures, targets, and other features in a simulated environment. WaveFarer is designed to support all applications relevant to the simulation and analysis of a radar system. For automotive radar, this includes evaluating radar sensor placement and target returns within a simulated drive scenario environment. For surveillance radar applications, this includes analysis of target radar cross section (RCS) and the impact of materials on results. -
8
BusinessRadar
Mastracon
The BusinessRadar dashboard provides you with a comprehensive picture of your business, from the past to the future. Selected KPIs, graphs and figures complement each other to tell the full story. With BusinessRadar, you can plan your business faster and more accurately than with traditional methods. You can see more clearly. You can see further ahead. BusinessRadar helps you prepare for the future and makes decision-making at your company easier. You can focus on the essentials: planning and developing a profitable business. And, of course, generating cash flow. Running on the Windows operating system, BusinessRadar is a stand-alone software that you can use with any accounting system and chart of accounts. Deployment is quick and effortless. Budgeting, forecasting, reporting, consolidating and simulating, are all just a few clicks away. BusinessRadar is the number one tool for financial management. It gives you an accurate overview of your company’s financial situation.Starting Price: $600 per month -
9
Stripe Radar
Stripe
Fight fraud with the power of Stripe's network. Radar makes it possible to detect and block fraud in any type of company with machine learning, which learns from the data of millions of international companies. It is integrated into Stripe and requires no additional configuration to get started. The old systems to combat fraud were not designed for modern companies operating over the Internet. Radar can help you distinguish fraudsters from legitimate customers and apply Dynamic 3D Secure to high-risk payments. Our infrastructure with machine learning allows us to update the effectiveness of the models on a daily basis, including those customized for your company. Radar algorithms quickly adapt to changing fraud patterns and the uniqueness of your business. Stripe processes payments from 195 countries for companies of all sectors, sizes and business models. Even if a card is new to you, there is an 89% chance that it has already passed through the Stripe network.Starting Price: ¢5 per transaction reviewed -
10
CHI Express
Logica Infotech Services
Give your team the tools to increase customer happiness. Set questions - Schedule Survey - Get Feedback by SMS, Email - NPS Dashboards Captures customer satisfaction information directly from your website, mobile apps, or by SMS or by Email notifications. Review real-time CSAT & NPS metrics to improve customer experience. Automating routine tasks like sending reminders, payment information, making communication by digital mediums, enhancing engagement and retain relationships with customers, vendors and employees. Create your online survey in minutes. Reach your audience on every device. View survey results graphically and in real-time. Configure survey questions, schedule survey, get feedback by SMS, Email, mobile devices, review CSAT & NPS in real-time dashboards. CHI® Express empowers you to measure CX, CSAT & NPS metrics in real-time. Convert your ideas to survey questions. Realize what kind of data you would like, and choose the appropriate question type text. -
11
Touchpoint CX
Touchpoint Group
Empower employees to improve customer experience. Amplify your Voice of Customer initiatives using an experience management platform that converts customer feedback into real-time insights and action across the entire organization. Drive action and improve outcomes Motivate and empower frontline staff to take action with personalised dashboards and KPIs. Recover at-risk customers by closing the loop with case management. Drive immediate action with real-time alerts. Comprehensive feedback collection. Automate feedback collection across channels, touchpoints, and customer journeys. Unify customer experience and operational data into a single enterprise view. Engage customers in the moment with personalised event-triggered surveys. Focus feedback on moments that matter most complaints management Actionable insights and in-depth analyses. Deliver relevant insights to each individual and area of the business with flexible reporting dashboards -
12
Radar360
Radar360
Get a complete 360-degree customer insight, work more efficiently, and increase the profitability of your office. Everything in the cloud is user-friendly and focused on your success. Radar360 is the partner for accounting firms from small to large. Our system improves the efficiency of customer communication and file management with SharePoint integration, workflow automation, and more. Focus on your services, while we take over the manual tasks. For many of our customers, Radar360 is the backbone of the company. Employees start-up in the morning with a comprehensive task overview and all the customer information they need to perform their work properly. Specific reports ensure that budgets are monitored and that customers remain well-informed. At Radar360, we believe it is important that every office, large and small, can experience the benefits of our CRM system. That is why our rates are accessible and transparent.Starting Price: €175 per month -
13
Mopinion
Mopinion
All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.Starting Price: $229/month -
14
RadarURL
RadarURL
The idea behind RadarURL was answering the website owner lack of information about real-time statistics and performance assessments. Both in order to improve the connection with visitors as well as in order to better target content and advertisement to our actual online visitors. RadarURL offers a great way for both websites and blog owners to keep in touch with their visitor base. RadarURL also allows the visitor base to obtain a more "community like" feeling as they become informed on traffic trends. These words are being written in the beginning of 2012 on the eve of the re-launch of RadarURL. Over the past few years a growing number of companies have started to offer similar services, many in the form of paid premium services. What we intend to do in this new release is to bring back free industry top performance solutions. -
15
NewsRadar
pressrelations
NewsRadar® collects all data for your communications management in a single tool. With only a few clicks you can compile and analyze your search results from Earned and Owned Media across all channels with essential key figures such as reach, interaction rate and hashtags. Find hot topics, pinpoint your most popular posts, discover related influencers. Gain control of your social media channels, find out how your brand resonates with your target group, measure the impact of your social media campaign. Search for topics and influencers on demand, use our alerting system to stay up-to-date. Our Fake News Monitoring gives you easy access to the level of trustworthiness of a given media. This is measured by trained journalists who check the sources for credibility and transparency and evaluate them according to a point system the NewsGuard Score. If a medium receives less than 60 points in total, a red warning appears in your NewsRadar® or in your media review. -
16
Cogent Logistics Enterprise
Cogent Logistics
A customizable, extensive TMS, driver app, and customer portal for all types of transporters. Available features of Cogent Enterprise: Your Company’s Branding on TMS and Portals Driveaway and Trucking Order Management Inventory Management Dashboard for ‘At a Glance’ Information Dispatch Center with Trip Planner Rate Management Customer Management Driver Management Driver Settlements Document Management Radar Location User Management Load Board Management JustDrive Drivers App Radar Invoice Management Notification Center Insights and Reports Customer Portal Driver Portal Integrations ChatGPT Great Plains GeoTab Microsoft Teams Mapbox Google Maps PC Miler Quickbooks EFS Tenstreet Genius Scanner Open AI and others... -
17
binds.co
binds.co
Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.Starting Price: $50.99 per month -
18
Insocial
Insocial
Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience! Customer Experience (CX) - This is the sum total of all interactions between an organisation and a (potential) customer, for which the customer's experience during every interaction is weighed against that (potential) customer's expectations. When this is not the case, you won't create loyal customers and you won't, in the long run, win from your competitors. Gather invaluable customer feedback at all relevant moments during the customer journey. Translate your customers’ experiences into real-time information and bring the feedback back to your employees. Use your customers’ experiences to instantly boost your online reputation via your website, social media channels and Google's search results (SEO & SEA).Starting Price: $250 per month -
19
PlanRadar
PlanRadar
PlanRadar helps Construction & Real Estate teams to operate projects and collaborate with ease. Create tickets with your mobile device directly on site. Add photo, text, and voice memo. Assign a ticket directly to the responsible person who receives an automatic notification. You can scroll through the blueprint without delay and always keep an overview. Projects can only run smoothly when all team members understand their tasks. The PlanRadar platform ensures access to current plans, documents, appointments, and contacts. Contractors can consistently implement their project objectives through direct communication with their clients. Facility managers and owners can stay up to date with developments. The project team can carry out scheduled tasks using PlanRadar and create reports at the push of a button. This means you get all the information you need in one application and always have a complete overview of the construction site. PlanRadar works in real time. -
20
CI Radar
CI Radar
CI Radar provides cloud-based competitive intelligence services to a broad range of B2B organizations. For over 20 years, the founder of CI Radar, Mark Van Laeke, held executive management positions with several high-profile technologies and consulting firms. Over that time, he became continually frustrated with the lack of good, timely competitive information available to him on his market segments. Out of that frustration grew the idea to build CI Radar. Using cutting-edge technology tools and a streamlined, professional analytic process, CI Radar delivers key intelligence about competitors, prospects, partners, customers, employees, industry developments and internal threats and vulnerabilities. Our goal is to help you spend more time acting on intelligence and less time searching for it, which is why we provide every client with an assigned analyst who curates information for you. -
21
KOL Radar
iKala
iKala's KOL Radar is an AI-powered influencer marketing platform that combines advanced data analytics and smart recommendation for an innovative and effective influencer marketing. The platform covers over 50,000 KOL data across Taiwan, Hong Kong, and Malaysia. With iKala's exclusive AI technology, KOL Radar is able to collect and analyze a massive amount of real-time data from mainstream social platforms including Facebook, Youtube and Instagram. KOL Radar of iKala possesses the list of 50,000 international influencers and more than hundred millions of instant social platform data including Facebook, YouTube and Instagram. Through the AI technology, it achieves optimal recommendation of influencers, building up precise and outstanding performance influencer marketing with data. The professional team of KOL Radar possesses substantial service experiences for brand customers. We offer marketing and planning, matchmaking for influencers. -
22
Usabilla
SurveyMonkey
Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve. -
23
FellaFeeds
FellaFeeds
Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.Starting Price: $15 per month -
24
Projects RADAR
GET Information Technology
RADAR is a project status tracking and reporting tool that provides visibility into your project portfolio for better business decisions. Quicker identify risks, prioritize projects, and make the most out of your resources. Save hours of administrative work with standardized report templates. Set common goals and review team performance to build trusting relationships. Focus on the work that brings the most value with up-to-date business insights. Different data visualizations provide you with a comprehensive picture of project portfolio status. Monitor project health on RADAR, decide where to invest your resources using the Bubble chart, track actual project performance against the baseline with the Gantt chart, and more. Define which business aspects should be represented in the RADAR sectors, determine project phases, milestones, add dependencies to adequately map all your processes. -
25
Pyoneer
Pyoneer
Pyoneer Product. Helping companies to hear their customers. Analyze customer feedback from all channels to reveal the most relevant topics with the power of AI. Analyze, measure, and improve your customer experience. Then repeat. Centralize customer feedback. No matter where your customers are reaching out to you, import the feedback data in real-time from mobile, web, and other platforms. Connect through numerous integrations or upload your data-files. Identify trends with automated AI handling. Once you’ve collected the feedback, define key business metrics and see how they trend over time. Maybe you want to see what users speak about a particular feature or what are the themes that get the most attention. Identify all the patterns that matter to your business. Understand the Why. Now that you’ve identified the trends, understand why those trends are happening. Pyoneer helps to quantify user insights so you can focus on what matters the most.Starting Price: $99 per user, per month -
26
Tatvam
Tatvam Insights
Explore the treasure trove of customer feedback with one of the best Voice of Customer tools. Tatvam helps you Manage and analyze customer feedback comments from social media, online reviews, surveys, support emails and more in one solution and report on all of your customer feedback in one place with Tatvam, and let your customers tell you what to do to make your customer experiences better. -
27
Affiniv
Affiniv
Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth. Using our product, you can create surveys, send them over multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on our AI-powered dashboard. Brands use this feedback to improve their existing products and processes, get ideas on new launches, and convert their detractors into promoters. Affiniv is affordable, easy to use, and comes with 1:1 onboarding support. We are a bootstrapped SaaS business building a high-quality product for our global customer base with customer experience at the heart of it.Starting Price: $99 -
28
Press'nXPress
Press'nXPress
Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences -
29
piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
30
Swell
Swell CX
Turn customers into a marketing machine. Earn more five-star reviews, get found in local search, get more customers, and chat/engage customers. Turn texts and emails into trustworthy reviews. Learn how customers feel and improve customer service. Turn new reviews into higher search rankings and more customers walking in your door. Turn customers into raving fans. Chat with them and solicit reviews and feedback in one view. Swell is the #1 growth platform for local businesses. -
31
Centriam
Centriam
Centriam quickly and cost-effectively takes you from raw data to insights and action — enabling you to reduce churn and leverage upsell opportunities. Let data and customer behavior decide when and how to collect feedback. Centriam enables you to run highly targeted and personalized feedback collection campaigns triggered by specific customer actions. Link feedback to customer profile data to fully understand customer pain points. Close the loop where it matters the most. Design targeted follow-up communications based on feedback type and customer insights. Quickly address customer issues, just like your customers expect. Connect Centriam to data across disparate systems and create feedback triggers based on customer actions and insights. Create targeted follow-up rules based on customer feedback, text analytics, and customer profile. Prioritize which customers to follow up with first. -
32
Global RADAR
Global RADAR
Our innovative, customizable application and dedicated support team make us the premier solution to address operational and compliance requirements. Global RADAR is the leader in client onboarding, customer due diligence and transaction surveillance. We make it easier to open accounts in a secure digital environment while ensuring compliance with global regulatory requirements and leverage sophisticated analytics to ensure suitability of clients profiles. Global RADAR is built on four solid pillars of compliance, customer due diligence, document management, watch list screening, and transaction surveillance. -
33
Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics. -
34
Feedback INN
Control Inn
Feedback Inn is an intuitive solution for those who take their business seriously and care about customer satisfaction. Our full-fledged, yet easy-to-access dashboard lets you design, launch, and analyze surveys, with every feature you would expect from a state-of-the-art solution. Ask your customers about their opinion about your services and analyze their feedback both offline and online. All results can be accessed in real time on your desktop and mobile device. Managing your surveys is a breeze with Feedback Inn-s intuitive, user-friendly interface. Within minutes, you can start your first survey and let your clients tell you where your customer service falls short. Then tune your services so you can achieve a better customer experience. Monitor responses in real-time through the dashboard and engage with your customers before it is too late. You can easily see suggestions and complaints on your desktop or mobile device and respond to concerns right away.Starting Price: $49 per month -
35
Radar Privacy
RadarFirst
RadarFirst offers innovative and collaborative SaaS solutions for privacy, compliance, and cyber teams to simplify legal governance, risk, and compliance (GRC) incident management. Built on the award-winning Radar® platform, Radar® Privacy is the global standard for documented and simplified privacy incident management, offering intelligent privacy process automation from discovery of an incident to obligation decision-making and on-time notifications. -
36
CustomerHero
CustomerHero
CustomerHero is a Software with a Service solution for building an effective Voice of Customer program, helping companies collect, analyze, and act on customer feedback so they can deliver better experiences and grow loyalty. Designed for companies of any size and industry, CustomerHero brings feedback management into one place with tools for customer experience, employee experience, patient experience, guest experience, and multichannel feedback. It helps teams understand customers better, exceed expectations at every step, and turn raw data into actions through real-time insights, actionable feedback, and customizable dashboards. CustomerHero captures feedback across every touchpoint, online, in-store, and beyond, building a unified view of the customer journey so feedback does not just get collected, but drives meaningful change across the organization. -
37
SimpleFeedback
Magiwow
Collect feedback and hear the voice of your customers. Use the feedback form to identify areas for improvement and increase customer satisfaction. Add a feedback button to your website so your visitors can provide you with comments as they browse your website. Providing a way for visitors to send you a comment is a great way to improve customer engagement and improve your business. You want to provide great customer support during and after a sale. Our support form lets your customer send you a support question right when it's needed. We'll notify you so you can respond quickly keeping your customers happy. Sometimes your website can't provide information that customers need. Add our sales lead form to your website for your customers to send a sales question. Being available to answer customer questions will help close that sale.Starting Price: $9 per month -
38
Radar Website Monitor
Apical Soft
Users will abandon a slow website. According to an experiment by Zona Research, one site studied dropped in abandonment rate from 30% to 8% by improving download time per page by one second faster. Let website monitoring software report your website speed. Radar Website Monitor is a multithreaded website monitoring software that keeps a close and constant watch over your website. It can monitor different types of internet services, including HTTP, HTTPS, SMTP, POP3, FTP, DNS, Ping, Database and TCP. When your website is detected inaccessible, loads improperly or responds excessively slow, Radar Website Monitor will send an immediate notification to you. It can even run previously specified applications automatically! You define the interval of time that Radar Website Monitor provides you with real-time reports and charts, allowing you to easily understand and evaluate your website's performance.Starting Price: $99.95 one-time payment -
39
nps.today
nps.today
Measure, understand, and act on customer feedback. Customer experience software to automate your experience and loyalty surveys. Analyze customer feedback. Take action in your current IT systems. Make customer feedback a natural part of everyday life. Automate your surveys, get an overview of customers’ experiences, and take action where it creates value. We make it easy to measure, understand and act on customer feedback. nps.today replaces complicated questionnaires with few, specific questions, at times that are relevant to the recipient. Use automated triggers across the entire customer journey with data-driven surveys. Embed your customer satisfaction surveys or loyalty surveys across all channels and in your external communication. Benefit from dashboards to analyze where to make changes and improve customer experiences. Use categorization or AI to identify opportunities for improvement. Combine other data sources for increased insights.Starting Price: €137 per year -
40
Taxing.app
Taxing.app
With Taxing.app you have 20 hours of business tax prep done in just 1 hour and save €2000 on accountant fees. It scans your Gmail Inbox for invoices, matches them against your bank transactions to find missing ones and sorts them into expense and VAT categories, saving you 1000s on your tax accountant. To get invoices from vendors who didn't send you them via email, you can use the browser extension to get them 10x faster or send physical receipts via Telegram/email. And at last, your invoices are saved Google Drive & Google Sheets ready for your accountant. We're also up to 10x cheaper than existing services, like GetMyInvoices, TailRide and InvoiceRadar.Starting Price: $50 -
41
Unbird
Unbird
Quickly organize and connect customer feedback. Connect Unbird to 9+ sources of customer feedback. Group similar feedback entries together with smart tagging. Link your feedback to ideas and prioritize what to build. Generate feedback reports to understand top issues. Automatically close-the-loop with customers and stakeholders when you ship a new feature. Easily connect to your favorite apps to receive and analyze your customer feedback in real time. -
42
StoryPulse
PlayClay
StoryPulse is an EASY customer engagement tool for your CRM. It helps sales people easily engage with customers to virtually deliver content and surveys and effortlessly gather customer data points for analytics and segmentation strategies. Story Pulse is a customer tool engagement platform that empowers organizations to effectively deliver content and surveys via the web and or through tablets. Qualitative and quantitative feedback from end users can be captured and analyzed to assess and understand customers. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.Starting Price: $5 per month -
43
Dolphin Radar
Dolphin Radar
Dolphin Radar is a leading social media analytics tool designed to provide deep insights into Instagram activity. It allows users to track followers, monitor engagement patterns, and analyze public profile data with precision. Whether you are a digital marketer or an individual user, Dolphin Radar offers an easy-to-use dashboard to stay informed about social media trends and competitor movements. Key features include: Real-time Instagram activity tracking. Detailed follower growth reports. AI-driven social media behavior analysis. User-friendly interface with data export options.Starting Price: $2.75/month -
44
Ovation
Ovation
Actionable Guest Feedback that Actually drives revenue. Find out how your on- and off-premises customers are feeling, fix any issues in seconds, get more 5-star reviews, and have an easy-button for insight and retention. Gather customer data for all locations regardless of how they customers interact with your brand, i.e. 3rd party delivery, online ordering etc. Effortlessly measure satisfaction 18x more effectively than current methods. Ovation’s customer chat platform enables your team to instantly engage with guests in the moment to resolve concerns and win them back. Delight your customers with immediate communication. 16x better at customer conversations than online reviews. Leverage our machine learning algorithms to understand what improvement can be made on- and off-premises. Gain intelligent insights about your individual customers so marketing can target them based on their behavioral characteristics.Starting Price: $149 per month -
45
Spiral
Spiral Technologies
Introducing Spiral. Turn customer feedback into actionable insights. Our AI takes in omnichannel customer feedback and detects emerging problems before they blow up. Simple Integration. Powerful Results. Actionable Insights. Eliminate guesswork and discover clear problems you can actually act on. Real-time Tracking. We track feedback as it enters your system, keeping you up-to-date 24/7 via Sight AI™. Integrates with Your CRM. We integrate with the most popular CRMs on the market. Scales with You. The more feedback you process, the better your results. Spiral learns with you. Accelerate your work. Address issues before they blow up. Prevent issues from snowballing by spotting trends early and addressing them before it's too late. find all issues at once. No more manually chasing down issues. We collect your customer feedback. Our AI analyzes it thoroughly, all day long. See the impact roll in! -
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Weezmo
Weezmo
Engage with your customers - in-store, post-purchase, and online. See which campaigns turned into profit and optimize them. Target 100% of the customers who made purchases at your physical store and segment them by predicted behaviors. Installing Weezmo only takes a few minutes. Once it's installed, the only change you'll notice is the ability to send a digital receipt. We take your privacy seriously and comply with the latest data protection laws. All your data is saved and accessible in one place on our platform or the platform of your choice. We’re attentive to our customers' needs and stay on top of market trends. We have a dedicated CSM to provide support and answer all your questions. Using a unique identifier, we connect every attribution point (social channels, eCommerce store, physical stores, and digital receipts), to give you full visibility into your customers' journeys and turn these touchpoints into engagement opportunities. -
47
GetFeedback
SurveyMonkey
Know your customers. Customer experience management designed specifically for Salesforce. Put customers at the center of your business. Seamlessly connect feedback data with Salesforce data to get a 360° view of the customer experience. When feedback data lives in Salesforce, it’s always current and actionable. Quickly respond to time-sensitive feedback and proactively make organizational changes that matter. Improve your customer experience in days, not months. Whether you're a Salesforce novice or guru, GetFeedback makes it easy to launch a CX program that works for you. Trusted by over 10,000 leading brands around the world. -
48
Guestmeter
Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.Starting Price: $49/monthly/per property -
49
Opiniator
Oberon3
Opiniator’s digital comment card provides a customer feedback and recovery platform for brick and mortar businesses. The digital comment card system captures on-the-spot ratings, comments and feedback from real customers using their own mobile phone – at any time throughout their experience, then tracks the issues until resolution. The digital comment card means the business can respond before they take their business elsewhere, or worse, take their friends with them. Track customer issues and all staff actions until they are resolved. Reduce unexpected online complaints, too late for the business to intervene. Unhappy customers are contacted immediately, recovered and retained. Find and fix HSE or maintenance issues before they impact customers. Business sees feedback via a dashboard, receives immediate staff alerts, and takes action. Business responds to issue, tracks all actions until completion, and recovers customers.Starting Price: $40 per month -
50
Chattermill
Chattermill
Unified customer feedback analytics for the world's fastest growing companies. Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill. Pipe every source of feedback and customer interaction into one place with easy to use, collaborative platform. Use groundbreaking theme and sentiment AI to see how customers feel about your product, stay on top of emerging topics and understand what keeps them coming back. Filter and interpret the underlying layers of meaning within your data to instantly gauge what's driving customer experience. Analyze signals within your customer feedback to accurately identify and predict opportunities to drive revenue, advocacy and retention across each and every touchpoint