Audience
Enterprises requiring an emotion analytics platform to analyze data from customer and employee feedback
About Emotics
Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.
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Pricing
Starting Price:
$289 per month
Free Trial:
Free Trial available.
Company Information
Adoreboard
Founded: 2011
United Kingdom
adoreboard.com/platform
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online
Emotics Frequently Asked Questions
Q: What kinds of users and organization types does Emotics work with?
Emotics works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Emotics support in their product?
Emotics supports these languages: English.
Q: What kind of support options does Emotics offer?
Emotics offers support via phone support and online.
Q: What other applications or services does Emotics integrate with?
Emotics integrates with: Reddit, SurveyMonkey, X (Twitter), and Zendesk.
Q: Does Emotics have an API?
Yes, Emotics has an API.
Q: What type of training does Emotics provide?
Emotics provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Emotics offer a free trial?
Yes, Emotics offers a free trial.
Q: How much does Emotics cost?
Pricing for Emotics starts at $289 per month.
