Emotics vs. Feedbackly Comparison


Emotics Adoreboard	Feedbackly 5.0 out of 5 stars
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Emotics	Feedbackly
		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 4.3 out of 5 stars 3,092 Ratings Visit Website for SurveySparrow Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. 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Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 4.3 out of 5 stars 8,616 Ratings Visit Website for Zendesk Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 4.7 out of 5 stars 869 Ratings Visit Website for Sogolytics WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. 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Emotics: About Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.	Feedbackly: About Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX
Emotics: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Feedbackly: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Emotics: Audience Enterprises requiring an emotion analytics platform to analyze data from customer and employee feedback	Feedbackly: Audience Companies of all sizes that wish to measure and improve customer experience online, offline, or omnichannel.
Emotics: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Feedbackly: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Emotics: API Offers API Supported	Feedbackly: API Offers API Supported
Emotics: Screenshots and Videos View more images or videos	Feedbackly: Screenshots and Videos View more images or videos
Emotics: Pricing $289 per month Free Version Not Supported Free Trial Supported	Feedbackly: Pricing No information available. Free Version Not Supported Free Trial Supported
Emotics: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Feedbackly: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
	Feedbackly: Pros & Cons from Real Users Pros Feedback is the best way to get experience about customer needs and business development. Feedbackly enables an incredible platform to get feedbacks on a centralized point. It keeps data records organized. Cons The custom surveys and question creator is basic.
Emotics: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Feedbackly: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Emotics: Company Information Adoreboard Founded: 2011 United Kingdom adoreboard.com/platform	Feedbackly: Company Information Feedbackly Founded: 2012 Finland www.feedbackly.com
Emotics: Alternatives Feedbackly 5.0 out of 5 stars	Feedbackly: Alternatives Formbricks
Emotics: Qemotion	Feedbackly: SurveySparrow 4.3 out of 5 stars
Emotics: Canvs Canvs AI	Feedbackly: Medallia 5.0 out of 5 stars
Emotics: Clarabridge	Feedbackly: AskNicely
Emotics: InMoment View All	Feedbackly: Sogolytics 4.7 out of 5 stars View All
Emotics: Categories Customer Experience Supported Customer Feedback Supported Customer Journey Mapping Tools Supported Employee Feedback Supported NPS Supported Text Mining Supported	Feedbackly: Categories 360 Degree Feedback Supported Churn Prevention Supported Customer Experience Supported Customer Journey Mapping Tools Supported Customer Satisfaction Supported Employee Engagement Supported Experience Management Supported NPS Supported Survey Supported
	Feedbackly: Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Journey Mapping Tools Features Action Management Supported Attribution Modeling Supported Behavioral Analytics Supported Collaboration Supported Customer Profiles Supported Data Import / Export Supported Predictive Analytics Supported Surveys & Feedback Supported Templates Supported Show More Features 360 Degree Feedback Features Dashboard Supported Feedback / Surveys Supported Progress Tracking Supported Question Library Supported Rater Selection Supported Self Service Portal Supported Supports External Reviewers Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Not Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Supported Pulse Surveys Supported Experience Management Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported
Emotics: Integrations BI Book Not Supported Google Tag Manager Not Supported HubSpot Content Hub Not Supported HubSpot Marketing Hub Not Supported HubSpot Service Hub Not Supported Instapage Not Supported Luzmo Not Supported Magento Not Supported Microsoft Teams Not Supported Reddit Supported Salesforce Not Supported Shopify Not Supported Squarespace Not Supported SurveyMonkey Supported Unbounce Not Supported Weebly Not Supported WooCommerce Not Supported WordPress Not Supported X (Twitter) Supported Show More Integrations View All 5 Integrations	Feedbackly: Integrations BI Book Supported Google Tag Manager Supported HubSpot Content Hub Supported HubSpot Marketing Hub Supported HubSpot Service Hub Supported Instapage Supported Luzmo Supported Magento Supported Microsoft Teams Supported Reddit Not Supported Salesforce Supported Shopify Supported Squarespace Supported SurveyMonkey Not Supported Unbounce Supported Weebly Supported WooCommerce Supported WordPress Supported X (Twitter) Not Supported Show More Integrations View All 20 Integrations
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