Audience

Education and government institutions seeking a solution to manage all their operations

About QLess

QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.

Pricing

Starting Price:
500.00/month

Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Company Information

QLess
Founded: 2007
United States
qless.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support

QLess Frequently Asked Questions

Q: What kinds of users and organization types does QLess work with?
Q: What languages does QLess support in their product?
Q: What kind of support options does QLess offer?
Q: Does QLess have a mobile app?
Q: What type of training does QLess provide?
Q: How much does QLess cost?
Q: What pricing for support is available for QLess?
Q: What pricing for training is available for QLess?

QLess Product Features

Appointment Scheduling

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Room Booking Management Supported
Client Database Not Supported
Recurring Appointments Not Supported

Customer Experience

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported

Queue Management

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Dashboard Supported
For Banks Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
Supports Multiple Counters Supported
Virtual Queue Supported
Contactless Not Supported
Customer Surveys Not Supported
For Government Not Supported
SMS Marketing Not Supported

QLess Verified User Reviews

Write a Review
  • A QLess User
    Financial Aid Advisor 1
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "QLess Review"

    Posted 2021-03-17

    Pros: I like that students receive a message once I have summoned them, so they can expect the call. Most students do not want to answer from an unfamiliar phone number.

    Cons: It took me a while to get familiar with the system.

    Overall: It is a convenient way for us to communicate with our students from 5 branch campuses. I also enjoy it when I enter a student in another queue and their information automatically comes up.

    Read More...
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