Audience
Businesses searching for a solution to improve their customer interactions
About OPINATOR
Bring the human touch to CX! Boost response rates in VoC, NPS, and CX Management programs with highly engaging and fully customized interactions (e.g. surveys, forms, etc.) that become an extension of your brand. OPINATOR enables you to act on feedback, reduce customer effort, and drive value in each touchpoint. Featuring Predictive, Prescriptive, and Text Analytics, Case Management system, and role-based dashboards. Generate remarkable interactions and turn customers into promoters. OPINATOR is self-manageable but also provides a Customer Success team to overview and guide your projects when you need it. Customers expect innovative and delightful interactions. Combine technology, creativity, and deep customer understanding to deliver those experiences and boost customer engagement. Companies will double down on their CX efforts during the following decade. Rather than old, inefficient surveys, captivate your customers with engaging and personalized UIs.
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Integrations
No integrations listed.
Company Information
Innology Ventures
Founded: 2011
Spain
www.opinator.com
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Product Details
Platforms Supported
Cloud
Training
Live Online
In Person
Support
Phone Support
OPINATOR Product Features
Customer Communications Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Video Content
Batch Communications
Chat / Messaging
Content Management
Print Management
Customer Engagement
Analytics
Communication Management
Feedback Collection
Gamification
Video Content
Churn Management
Community Management
Content Syndication
Live Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
