Audience

Location-based businesses of all sizes

About TrustAnalytica

TrustAnalytica is the best online interaction solution to helps businesses grow and be found online.

With a universal business toolkit, TrustAnalytica can help businesses provide excellent customer experiences and retain their customers using modern technologies.

Everyday companies from small and large use TrustAnalytica for Internet marketing and reservations, connecting to prospects and customers and conducting research surveys.

TrustAnalytica can help you build your online reputation by automatically generating new reviews. It takes seconds for consumers to submit reviews with TrustAnalytica's reputation management system since it sends them a text message with a direct link. Do not sit around and wish for more reviews; instead, get out and acquire them.

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Pricing

Starting Price:
$49 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, TrustAnalytica offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
More Reviews Write a Review

Company Information

TrustAnalytica
Founded: 2019
Canada
trustanalytica.com

Videos and Screen Captures

TrustAnalytica Screenshot 1
TrustAnalytica Screenshot 1 TrustAnalytica Screenshot 2 TrustAnalytica Screenshot 3
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

TrustAnalytica Frequently Asked Questions

Q: What kinds of users and organization types does TrustAnalytica work with?
Q: What languages does TrustAnalytica support in their product?
Q: What kind of support options does TrustAnalytica offer?
Q: What other applications or services does TrustAnalytica integrate with?
Q: Does TrustAnalytica have an API?
Q: What type of training does TrustAnalytica provide?
Q: Does TrustAnalytica offer a free trial?
Q: How much does TrustAnalytica cost?
Q: What pricing for support is available for TrustAnalytica?
Q: What pricing for training is available for TrustAnalytica?

TrustAnalytica Product Features

Customer Communications Management

Chat / Messaging Supported
Content Management Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Print Management Supported
Template Management Supported
Batch Communications Not Supported
Personalization Not Supported
Video Content Not Supported

Customer Experience

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Local Marketing

Advertising Management Supported
CRM Supported
Email Marketing Supported
Feedback Management Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Supported
Social Media Management Supported
Store Locator Supported
Website Management Supported

Reputation Management

Campaign Management Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
Gamification Not Supported
White Label Not Supported

TrustAnalytica Verified User Reviews

Write a Review
  • Lucy R.
    Digital marketing manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for multiple location management "

    Posted 2023-03-02

    Pros: Great product, simple, easy navigation, and user friendly. I use it to manage my clients' multiple locations. I run a small digital marketing agency. I use SMS marketing frequently, as well as online booking and review requests. Everything is automated, but at the same time personally customized. I like it so far.

    Cons: They have a lot of updates, and the system is sometimes slower than I want.

    Overall: Overall great experience, especially money-wise! I checked different products before I subscribed with TrustAnalytica, and honestly did not see any difference, except the price. Similar products with Birdeye cost $250, and TrustAnalytica charged me only $49. Yes it's a bit slow but works perfectly.

    Read More...
  • Jamie C.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "TrustAnalytica review"

    Posted 2023-02-11

    Pros: N/A.

    Cons: I am the owner of a small business. I had a disgruntled past client go on TrustAnalytica and make multiple fake accounts with multiple fake 1 star reviews. When I went to address these reviews, TrustAnalytica wouldn’t allow me to do so without paying a fee. Once I paid the fee it still wouldn’t allow me to address the multiple fake reviews because they weren’t real reviews from Google. I even tried to respond to the reviews publicly and still would not let me do so.

    Overall: I’ve contacted “customer support” about this. No response. Complete scam. Allowing fake reviews on a company profile, charging the company money to address them and then still not allowing the reviews to be addressed. Completely fraudulent.

    Read More...
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