Audience
Hospitality and retail businesses interested in a solution to manage their business and maximize profits
About Benbria Loop
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience.
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Pricing
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Benbria
Founded: 2008
Canada
www.benbria.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Benbria Loop Frequently Asked Questions
Benbria Loop Product Features
Customer Engagement
Analytics
Supported
Communication Management
Supported
Feedback Collection
Supported
Gamification
Supported
Live Chat
Supported
Churn Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Video Content
Not Supported
