Alternatives to ChatSales

Compare ChatSales alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ChatSales in 2026. Compare features, ratings, user reviews, pricing, and more from ChatSales competitors and alternatives in order to make an informed decision for your business.

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    QualifyBase

    QualifyBase

    QualifyBase

    QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.
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    Chakra Chat

    Chakra Chat

    ChakraHQ

    Chakra Chat is an official WhatsApp Business API platform for sales, support, and marketing teams. Manage all conversations through a Shared Chat Inbox, run Template Broadcast Campaigns to segmented lists, and automate customer interactions with Chatbots and AI Agents 24/7. Built for eCommerce: integrate Shopify, WooCommerce, or Wix, sync your product catalog, and convert WhatsApp conversations into sales. Key features: • Shared Chat Inbox & automated chat assignment • Template Broadcast Campaigns — segmented messaging at scale • Chatbots & AI Agents — automate conversations • WhatsApp Business API Calling • WhatsApp Groups API • eCommerce & Catalog Integration • Lead Management • Reporting & Insights — delivery & read rates, chat metrics • Chakra APIs — integrate tech stack • API Integration Partner & Agency Partner programs No markup on Meta's standard template message rates. Supports multiple WhatsApp numbers, coexistence setup, and assisted onboar
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    Waslo

    Waslo

    Tec-ads LTD (Waslo)

    Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.
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    ChatDesq

    ChatDesq

    Apporio Infolabs Pvt Ltd

    ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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    WAWin

    WAWin

    AKUTORI Co., Ltd.

    WAWin is a Chrome extension for sales and support teams using WhatsApp Web on Windows, Mac and Chromebook. • Translate chats and preview translated replies before sending. • Draft AI replies using your knowledge base; review drafts and cited sources. • Manage customers with notes, tags, custom fields, assignees and follow-up reminders. • Use quick replies, scheduled messages, broadcasts and chat by phone number. • Sync selected chats to the web Console; export records and connect tools through API and webhooks. Requires Chrome 140+ and WhatsApp Web. Chrome and WhatsApp Web must stay open and connected for sending. Scheduled messages, broadcasts, chat sync and Managed AI auto-replies require Pro or Team. Managed replies work only in one-to-one chats. The Console is not a shared inbox. Free plan and eligible 7-day Team trial available. Independent product, unaffiliated with WhatsApp or Meta.
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    Heyy

    Heyy

    Heyy

    Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.
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    WOZTELL

    WOZTELL

    WOZTELL

    WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.
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    SendSeven

    SendSeven

    SendSeven GmbH

    SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.
    5.0 out of 5 stars 1 Rating for SendSeven
    Starting Price: €9 per channel/month
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    BotSailor

    BotSailor

    BotSailor

    BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller System
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    Colibly

    Colibly

    Colibly

    Colibly is a cloud-based CRM for businesses that manage sales and customer support through messaging channels. It brings WhatsApp, Instagram, Messenger, Telegram, and website chat into a shared team inbox, with a sales pipeline, editable stages, calendar and appointments, tasks, automations, sequences, macros, and quick replies. AI features include bots that answer from business information and an assistant for reply suggestions, conversation summaries, rewriting, and transcription. Higher-tier plans add WhatsApp broadcasts, customer satisfaction surveys, lead qualification and recovery, Meta Ads conversion tracking, and WhatsApp calling. The platform also supports a REST API and webhooks on higher plans. Plans are priced per team member, can be mixed within a team, and WhatsApp message fees are billed separately. Colibly offers a 14-day Pro trial for up to three people without requiring a credit card.
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    WABB

    WABB

    wabb.ai

    WABB is a cloud-based WhatsApp business messaging platform for teams managing sales, support, marketing, and customer communications. It provides a no-code chatbot and automation builder for lead capture and qualification, FAQs, routing, onboarding, follow-up, and other conversation flows. A shared inbox lets teams view conversations, assign chats, track ownership, and hand automated conversations to human agents with context. Businesses can send scheduled broadcasts and campaigns, automate responses to Click-to-WhatsApp leads, and review analytics for conversations and campaign activity. WABB also connects WhatsApp workflows with CRM, ecommerce, and spreadsheet tools through named integrations and webhooks. It is aimed at businesses across ecommerce, hospitality, healthcare, education, agencies, and software, as well as sales, support, and marketing teams that need to manage customer interactions on WhatsApp.
    Starting Price: ₹2,000/month
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    Extremis

    Extremis

    Software Company

    Extremis is a shared team inbox for handling customer conversations across WhatsApp, Instagram, Facebook Messenger, and Gmail. It connects WhatsApp Business through Meta’s Cloud API and brings incoming messages into a workspace where teams can assign owners, route chats by round-robin, weighted allocation, or workload, and coordinate with status controls, snoozing, internal notes, mentions, quick replies, and labels. Contact records support custom fields, merging, and CSV export, with WooCommerce order information alongside conversations. Teams can use WhatsApp templates and schedule campaigns, then review response-time, agent-performance, and attendance reports. An AI Agent can suggest replies or respond automatically, with handoff to a human. Teams can connect their own API keys from OpenAI, Anthropic, Google, OpenRouter, or Groq.
    5.0 out of 5 stars 1 Rating for Extremis
    Starting Price: $49/workspace/month
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    WhatsArab

    WhatsArab

    WhatsArab, LLC

    WhatsArab is an Arabic-first WhatsApp platform for sales, marketing and support, with English/Arabic and RTL layouts. Shared inbox, contact management, broadcasts, templates, visual chatbot flows, follow-ups and analytics keep customer communication together. AI Copilot drafts, rewrites, translates and summarizes for staff. AI Agents, in early access, answer from your knowledge base and hand over to your team when unsure. A Meta Tech Provider, WhatsArab uses the official WhatsApp Business Cloud API and Embedded Signup, with Business app coexistence where supported. Shopify and WooCommerce connect through webhooks; Salla is coming soon. Developers get REST API, signed webhooks and official SDKs: @whatsarab/sdk on npm (TypeScript/Node.js) and whatsarab on PyPI (Python). Free and paid plans; Meta fees are separate. WhatsArab, LLC is registered in Delaware, USA, with operations in Cairo, Egypt. Independent; not affiliated with or endorsed by Meta or WhatsApp.
    Starting Price: $0; paid from $39/month
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    Andavor

    Andavor

    Andavor

    Andavor is a web-based AI sales and customer service platform for online stores and other businesses that handle customer conversations by message. Its AI responds across WhatsApp, Instagram, Facebook Messenger and website chat, using business-provided information about products, services, policies and sales guidance. When connected to store systems, it can look up current prices, stock and delivery information, help assemble orders and initiate payment charges through the business’s own payment provider. A shared workspace lets teams review conversations and orders, adjust the AI’s knowledge, and take over customer chats when human assistance is needed. Andavor also supports appointment scheduling through connected calendar tools. It is intended for businesses that want to manage messaging-based sales and customer service in one place.
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    Convrs

    Convrs

    Convrs

    Convrs is a cloud-based omnichannel messaging platform for businesses that manage customer conversations across WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and website live chat. It brings conversations into a single inbox for each agent, where teams can assign and review chats, collaborate with internal notes, and view customer context. Teams can build rule-based chatbot flows and, on eligible plans, AI chatbots; automate routing and follow-ups; and run WhatsApp campaigns with audience selection, personalized messages, scheduling, and performance reports. Convrs also provides mobile apps for iOS and Android, documented HubSpot and Salesforce integrations, and an API for custom connections. It is designed for marketing, sales, and customer service teams using messaging for customer engagement, lead qualification, and support.
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    Querygen

    Querygen

    Querygen

    Querygen is a cloud-based messaging and workflow automation platform for businesses using WhatsApp and Instagram. Its shared inbox brings conversations into one workspace, where teams can use AI agents to answer customer questions, qualify leads, and hand chats to a person when needed. Que, Querygen’s WhatsApp assistant, can search conversations, update leads and tasks, and set reminders. Teams can automate Instagram comment-to-DM replies, manage WhatsApp campaigns, and schedule follow-ups. Jobs turn messages, files, photos, or scheduled triggers into actions such as adding records to Google Sheets or Supabase, calling webhooks, or notifying a team. Querygen also sends workflow results to connected apps through Zapier. The platform supports sales, customer service, marketing, and operational workflows built around customer conversations.
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    Mindcat Inbox

    Mindcat Inbox

    Mindcat Technology Consultants FZE

    Mindcat Inbox is a WhatsApp CRM and shared inbox for real estate brokerages and sales teams in Dubai and Riyadh. Leads from WhatsApp, Bayut, Property Finder, Instagram and your website chat land in one inbox on the company number, each assigned to an agent, so the client stays with the brokerage when an agent leaves. Agents see the lead's file beside the chat and use the same inbox on their phones. Managers send WhatsApp broadcasts with approved templates and see reports per agent, desk and number. Fields for the Trakheesi permit, Madmoun QR or REGA ad licence can be added to every lead during setup. WhatsApp runs through Meta's WhatsApp Business API on your own number. Hosted in the UAE or Saudi Arabia and run by Mindcat. Priced per agent per month in AED or SAR; up to 5 agents can start on a fixed quick-start package.
    Starting Price: AED 89/agent/month (~USD 24)
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    Convarza AI

    Convarza AI

    Pronnel Technology

    Convarza AI is a cloud CRM for managing customer conversations across chat, email, and business calls. Teams can manage leads and contacts, review conversation histories, and assign conversations. Features include AI voice agents and chatbots, call flows, shared inboxes, workflow automation, campaigns, and staff follow-up. Agents can use a knowledge base, transfer conversations to a team member, and book appointments. Channels include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat; voice connections can use Twilio, Maqsam, or SIP. Teams can configure channels and calling workflows, connect interactions with contact records and tasks, and automate outreach in the same workspace. It is designed for sales, customer-service, and other customer-facing teams that need to organize multichannel interactions, qualify leads, and schedule appointments.
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    Techmits Connect
    Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.
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    RichAutomate

    RichAutomate

    Groovy Web LLP & RichPOS Software

    RichAutomate is a cloud-based WhatsApp Business platform for businesses that use WhatsApp for customer communications, marketing, sales, and support. It provides a shared team inbox, campaign broadcasts using approved templates, contact labels, delivery and read reporting, keyword auto-replies, and a visual flow builder for automated conversations and in-chat forms. Optional AI features can answer from business-provided knowledge and hand conversations to a human agent. RichAutomate connects to the Meta WhatsApp Cloud API, includes developer API endpoints and webhooks, and documents connections with Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can choose monthly plans or usage-based billing, and a 14-day trial is available. The product is aimed at D2C and ecommerce brands, agencies, and teams in education, healthcare, and financial services that manage customer conversations over WhatsApp.
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    Pinlyx

    Pinlyx

    Pinlyx

    Pinlyx is an omnichannel AI CRM that brings social messaging, email, live chat, sales pipelines, automation, and publishing tools into one platform. The unified inbox can consolidate conversations from channels such as Telegram, WhatsApp, Instagram, X, Facebook Messenger, LinkedIn, TikTok, email, and website chat. AI agents and auto-responders can answer common questions, qualify leads, use company knowledge, and hand conversations off to human team members when needed. Pinlyx also includes contact management, deal pipelines, automation sequences, lead discovery, bulk messaging, templates, analytics, and revenue tracking. Its publishing tools let users schedule content across major social networks, while APIs, webhooks, MCP support, Zapier, and n8n integrations connect the platform with external systems. Pinlyx is designed for sales, support, marketing, and growth teams that want to manage customer conversations, lead generation, follow-up, and social publishing from a single workspace
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    OnSync

    OnSync

    OnSync

    OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync is an AI-powered team inbox that helps businesses manage, automate, and scale customer conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram — all from one smart dashboard. Modern businesses talk to customers everywhere. OnSync brings everything into one organized inbox, so your team never misses a message, never duplicates replies, and never loses sales opportunities. Whether you run an e-commerce store, clinic, agency, or service business, OnSync turns daily customer chats into a structured, trackable, and scalable sales & support system.
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    Instant Reply

    Instant Reply

    Instant Reply

    Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate.
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    DM Champ

    DM Champ

    DM Champ

    DM Champ is an AI sales agent that answers leads on WhatsApp, Instagram, Facebook Messenger, SMS and website chat around the clock. It qualifies each lead, answers questions from the business's own knowledge base, follows up automatically and books appointments straight into the calendar. Marketing agencies resell it to their clients under their own brand and domain. Businesses stop losing the leads that message them after hours or never get a fast reply.
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    Alcméon

    Alcméon

    Alcméon

    With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible.
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    Poli Digital

    Poli Digital

    Poli Digital

    Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.
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    Ticker

    Ticker

    Securitec

    Forget about using different Apps to chat with your customers. Centralize everything with Ticker! Improve your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Unify chats from WhatsApp, Instagram, Messenger and more in a single conversation thread. Get a 360 view of your customers without missing a thing. Create chatbots for all your channels quickly. Make them for different days and time ranges so that they respond in all situations. Create and manage your business products. Generate sales from your chats and keep track of your income in our CRM modules. Chat with your customers through their favorite messaging applications, such as WhatsApp, Instagram, Facebook Messenger or chat. Share enriched messages, attaching files or images, so they have accurate information.
    Starting Price: $9.99 per user per month
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    Callbell

    Callbell

    Callbell

    Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.
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    oChats

    oChats

    Yaeris Digital Services

    oChats is an all-in-one omnichannel live chat software and CRM system designed for WhatsApp and social sales. Built on the official Meta WhatsApp Cloud API, it consolidates customer communications into a shared team inbox with multi-agent support. Key capabilities include rule-based workflow automations, 24/7 chatbots, automated lead qualification and chat routing, high-delivery WhatsApp broadcast campaigns, cross-channel contact merging, and a supervisor analytics dashboard with full permission controls.
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    EvaAI

    EvaAI

    EvaAI

    Eva, by EvaAI, is an AI agent with a built-in CRM for businesses that sell through WhatsApp, Instagram, Messenger and web chat. With your tools connected it answers from your catalog and FAQs, quotes real prices, books appointments, takes payments and follows up, and every conversation is saved in the CRM with its contact and opportunity. It hands conversations to your team when needed. Built in Mexico for teams in Latin America and the US. Plans from USD 229 per month with setup included.
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    HeyGrowfy

    HeyGrowfy

    Cerevora Technologies

    HeyGrowfy is a web-based AI sales assistant for businesses that manage inquiries and sales on WhatsApp. It connects to a business number through the WhatsApp Business Platform, answers leads using business-provided product, pricing and policy information, and follows up until they purchase or opt out. The service organizes conversations by buying intent, alerts staff when a prospect appears ready to buy, and prepares follow-up messages. Teams can review conversations and take over chats. HeyGrowfy also captures leads from website forms, walk-ins and QR codes, and lists connections with Google Sheets, Zoho CRM and Shopify. Its stated use cases include clinics, salons, gyms, retail, real estate and coaching businesses. A free plan provides lead organization and Growfy training; active WhatsApp replies and follow-ups require a connected WhatsApp account and messaging credits.
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    WhatsHub

    WhatsHub

    Irtiqa Hub

    WhatsHub is a cloud-based WhatsApp marketing and customer communication platform for small businesses, sales and marketing teams, agencies, and customer support staff. It brings contact management, tagging, targeted and scheduled broadcasts, and a shared multi-agent inbox into one dashboard. Teams can also use website live chat and hosted webchat links to engage customers, while an AI chatbot can answer routine questions and help qualify leads. WhatsHub uses the WhatsApp Cloud API for campaign and conversation workflows and includes tools to organize customer follow-ups. It supports use cases such as lead generation, customer engagement, marketing campaigns, and coordinating team responses to customer inquiries.
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    Make Agent Fast

    Make Agent Fast

    Make Agent Fast

    Make Agent Fast is a no-code platform for creating customer-facing AI agents from a business website. Users can configure agents for general assistance, sales and inquiries, customer service, or bookings and consultations; review agent answers before launch; and define permitted actions. Agents can answer approved questions, capture leads, assist with bookings, create support tickets, and hand conversations to a person. A customizable chat widget can be embedded on a website. The platform supports text chat and voice messages, with live voice and messaging channels available on eligible plans. Supported messaging channels include Telegram, WhatsApp, Messenger, Instagram, Discord, and KakaoTalk. The interface and guides are available in English, Uzbek, Korean, and Russian. Businesses can manage knowledge sources and monitor conversations. A seven-day free trial is available without a credit card.
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    Nexora

    Nexora

    Indo Grow

    Nexora is a web-based WhatsApp sales platform for small and growing businesses. Its AI sales agent answers customer questions using business-provided information about products, prices and policies, and can hand conversations to a person when needed. The platform combines a shared team inbox, approved-template broadcasts, drag-and-drop automation flows, WhatsApp forms, lead capture, analytics and contact syncing. Businesses can use a shared WhatsApp number or connect their own, manage campaigns and follow-ups, and connect Shopify, WooCommerce, HubSpot, Google Sheets or Salesforce on eligible plans. Nexora uses Meta’s official WhatsApp Business API for messaging and is aimed at businesses in India, including D2C and e-commerce sellers, real estate, clinics, coaching providers, traders, manufacturers and B2B suppliers.
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    Anantya.ai

    Anantya.ai

    Anantya.ai

    Anantya.ai is a powerful WhatsApp engagement platform for businesses, built on top of Official WhatsApp Business APIs. With Anantya.ai, businesses can easily send WhatsApp broadcasts, automate notifications and reminders, provide live chat across multiple devices, and even integrate a chatbot for automating sales and customer support. As a trusted Meta Business Partner, Anantya.ai has created a WhatsApp Marketing and Engagement Platform that lets you: • Send automated or scheduled notifications like payment reminders and delivery updates. • Broadcast messages to thousands of opted-in users at once. • Enable multiple human agents to reply on the same number for efficient support. • Become a Verified Business on WhatsApp with the green tick. • Install chatbots to automate sales and support, making your life easier. WhatsApp provides the WhatsApp Business API, giving you the freedom to use it as you see fit. However, WhatsApp does not offer a No-Code platform for these actions.
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    Agniix

    Agniix

    Agniix Labs

    Agniix is a browser-based WhatsApp sales and follow-up tool for independent agents, distributors, field salespeople and small Indian businesses, including loan, insurance and property sales. It connects a business number to WhatsApp's official Business API. Users can import opted-in contacts from CSV or Excel, prepare Hindi or English message templates for approval, and send campaigns to selected leads. Agniix shows delivery and read status and places responding leads at the top of a Today follow-up list. Users can record outcomes, set follow-up dates, and use each lead's WhatsApp chat to send replies, photos or PDF rate cards. Contacts who reply STOP are removed from future offers. The service runs in a phone or computer browser; no app installation is needed. The monthly subscription is separate from Meta's WhatsApp message charges, billed directly to the customer's account.
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    DMly

    DMly

    DMly

    DMly is an AI-powered customer engagement and business automation platform that helps businesses manage conversations, leads, bookings, payments, and customer relationships from one place. It brings WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, and live chat into a unified team inbox. Businesses can automate replies and follow-ups, qualify leads with AI assistants, send broadcasts, build no-code workflows, manage appointments, collect payments, sell products and services, request reviews, and connect with tools such as Shopify, WooCommerce, Google Calendar, Zapier, n8n, and other business applications.
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    respond.io

    respond.io

    respond.io

    Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
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    Inboxx.ai

    Inboxx.ai

    Inboxx.ai

    Inboxx.ai is a web-based customer communication automation platform combining AI voice agents, WhatsApp chatbots, and shared conversation workflows. It supports automated inbound and outbound calls, customer inquiries, lead capture and qualification, appointment booking and reminders, WhatsApp FAQs, notifications, broadcasts, and handoff to human agents. Teams can use conversation history, call logs, analytics, and role-based chat assignment to coordinate follow-up. The vendor describes CRM and e-commerce connections, API-based integrations, and multilingual voice and chat interactions. Inboxx.ai is intended for businesses handling customer calls and messaging, including sales and support teams in sectors such as real estate, e-commerce, healthcare, education, and restaurants. The vendor offers setup assistance and customized workflows alongside its dashboard tools.
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    CustomerEagle

    CustomerEagle

    RSG Digital

    CustomerEagle is a cloud-based customer support and sales platform for ecommerce, hospitality, retail, service, and SaaS teams. It combines a shared inbox for website chat, email, WhatsApp, Facebook Messenger, and Instagram with a customer record and tools for managing contacts, companies, and sales pipelines. Its AI assistant can answer routine questions using approved help-center content, PDFs, and website pages, with source citations, and pass uncertain or complex conversations to a human agent with context. Teams can publish a customizable website chat widget, create knowledge-base articles, review conversation and support analytics, and connect commerce data from Shopify or WooCommerce. Paid plans provide API access and webhooks, while integrations and channel availability vary by plan. CustomerEagle also supports workflows, routing, and human approval for sensitive store actions such as refunds.
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    Inboxi

    Inboxi

    IN General Digital Solutions LLC

    Inboxi is an AI-powered customer messaging platform that brings WhatsApp, Instagram, Messenger, Telegram, TikTok, email and website chat into a shared team inbox. AI agents can answer from a business’s website, files, FAQs and product catalogue, respond in customers’ languages, and take actions such as creating orders, sending payment links, following up on abandoned carts, booking appointments and tracking shipments. Teams can assign conversations, add notes, manage contacts and campaigns, and hand chats to a person when needed. Inboxi also supports store and payment integrations, analytics, webhooks and an API, with a mobile app for handling conversations. It is designed for businesses that sell and provide customer support through messaging, including online stores, restaurants, clinics, real estate businesses, salons, training providers, travel agencies and delivery companies.
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    Tobachat

    Tobachat

    Tobachat

    Tobachat is a cloud-based WhatsApp Business platform for small businesses and service and sales teams. Its shared inbox lets teammates handle conversations from a business number, assign chats, and use contact records and labels to organize follow-up. Teams can send approved message templates and opt-in campaigns, create visual automations for replies, reminders, booking changes and updates, and request customer reviews. An AI agent can draft or send answers based on business-provided information, with conversation handoff to a teammate when needed. Built-in integrations connect Zapier, FareHarbor and LetsBook; webhooks and API-call steps support connections to other systems. The platform is designed for customer communication and routine service workflows on WhatsApp Business Platform, including booking-related notifications and marketing to opted-in contacts.
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    UChat

    UChat

    Smart Link

    UChat is a cloud-based platform for building and managing automated conversations across messaging and social channels. It provides a visual flow builder for creating chatbot interactions, automating lead capture, answering common questions, routing requests and following up with contacts. Businesses can manage conversations in a shared inbox and deploy bots across channels such as Facebook Messenger, Instagram, WhatsApp and website chat. The platform includes AI-assisted responses and knowledge-based agents, plus connections to customer and commerce tools. Teams use UChat for customer service, sales and marketing workflows, appointment or order enquiries, and conversational commerce. Its web application is aimed at agencies and businesses that want to design, publish and maintain chat experiences without building each bot from scratch.
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    KIRA.id

    KIRA.id

    KIRA.id

    KIRA.id is an AI customer service platform for businesses in Indonesia that handle customer questions through chat. It brings WhatsApp, Instagram, Facebook Messenger, and website chat into a shared inbox, with Meta channels connected through official APIs. Businesses can ground the AI agent in website pages, FAQs, PDF and Office files, Google Docs, and Google Sheets. The agent answers from those sources and hands conversations to staff when it cannot answer or a customer needs help; teams can review handoff reasons, receive notifications, and take over conversations. Customers can book appointments in chat, with optional Google Calendar synchronization. KIRA.id also offers website chat widgets, shareable chat links, and QR codes. Businesses can test the AI on their own sources before paying. Paid plans are billed monthly based on AI replies delivered to customers, with no per-seat fee.
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    Botias

    Botias

    Botias

    Botias is a cloud-based AI agent and shared inbox for small and midsize businesses that handle customer inquiries and sales through messaging channels. Businesses configure the agent with their services, prices, availability, and policies. It responds to customers, provides quotes, checks availability, books appointments or reservations, and sends payment links through Mercado Pago or Stripe on eligible plans. Depending on the plan, the shared inbox supports WhatsApp, Instagram, Messenger, email, and website chat; Telegram is available on the Business plan. Staff can monitor conversations and take over when a customer needs human assistance. Botias includes conversation history across plans; CRM segmentation and outbound webhooks are available from Growth. It also offers templates for industries such as hospitality, real estate, healthcare, food service, retail, fitness, and events. The free trial lasts up to seven days or 100 assistant replies, whichever comes first.
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    NoClutterCRM

    NoClutterCRM

    NoClutterCRM

    NoClutterCRM is a cloud-based customer relationship management platform for small businesses that manage sales through WhatsApp, email, and website chat. It brings customer conversations into a shared inbox and links them to contact records and sales deals. Teams can organize leads and opportunities in a visual pipeline, assign work, track follow-ups, and review sales activity and reporting. The platform includes an AI agent designed to answer routine questions using business-approved information, qualify incoming leads, and transfer conversations to a human when needed. NoClutterCRM also connects with tools such as Google Workspace, Microsoft Outlook, Meta Ads, and selected AI assistants through its integrations. It is intended for teams seeking to coordinate messaging and sales processes without a complex CRM setup. The service is delivered through a web application, with a free 30-day trial.
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    42agents

    42agents

    42agents

    42agents is a hosted, white-label platform for agencies and businesses that deploy AI agents on WhatsApp. It connects through the official WhatsApp Cloud API with coexistence, so teams can continue using their existing number in the WhatsApp Business app and WhatsApp Web while an agent and shared inbox operate alongside it. The agent can answer customer questions using a business knowledge base, qualify incoming leads, help book appointments, and hand conversations to a person when needed. Agencies and software houses can manage client accounts under their own branding, with a subdomain or custom domain depending on plan. Each account can connect an OpenAI or OpenRouter key, and the key owner pays the model provider’s usage charges. The platform is intended for marketing agencies, AI agencies, software houses, and companies that handle sales or customer support through WhatsApp.
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    Keybe SmartChat
    Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.
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    ChatFlow

    ChatFlow

    Novynix Technologies Private Limited

    ChatFlow, by Novynix, turns your business WhatsApp into a 24/7 AI front desk. When a customer messages your business on WhatsApp, ChatFlow's AI responds in seconds — answering common questions, qualifying the lead, and booking the appointment or demo automatically. No message goes unanswered, even after hours or when your team is busy. Built for appointment-based and conversation-led businesses — clinics, salons, spas, coaching centres, gyms, and real estate — ChatFlow reduces missed leads, cuts repetitive replies, and hands your team qualified, context-rich conversations instead of a messy inbox. Unlike many WhatsApp platforms, ChatFlow does not mark up Meta's per-message rates — you pay Meta directly and only pay ChatFlow's subscription. Free plan available. 30-day free trial of paid features, no credit card required. Paid plans from ₹999/month with the AI agent on every plan. Available on web and on Google Play.
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    Sanoflow

    Sanoflow

    Sanodoc Technologies

    Unify your customer conversations across popular messaging apps like WhatsApp and Facebook Messenger with our all-in-one omnichannel platform for seamless conversational sales, promotional messaging, and enhanced customer service. Robust business messaging platform for driving sales & customer experience. Connect with customers via WhatsApp, Messenger, Instagram, and more using a single omnichannel platform. Enhance your communication and deliver a consistent, unified customer experience.