BotSailor

BotSailor

4.7 out of 5 stars
BotSailor ChatSales

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BotSailor:

About

BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller System
ChatSales:

About

ChatSales is a cloud CRM for sales teams using WhatsApp, Instagram and Facebook Messenger. It brings messages into a shared inbox where agents assign chats, add notes and tags, review contact histories and move prospects through visual sales pipelines. Its AI assistant answers using a business’s information, qualifies inquiries, updates CRM records and hands conversations to a human agent. Teams can configure message flows, keyword automations and follow-ups, send broadcasts using Meta-approved templates, and review sales analytics. It connects to payment, e-commerce, CRM and advertising services, and supports API and webhook connectivity. The web service supports WhatsApp Business Platform connections, including coexistence with the WhatsApp Business app on the same number. ChatSales serves businesses selling by chat in Latin America and beyond.
BotSailor:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ChatSales:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
BotSailor:

Audience

eCommerce Brands, Digital Marketing Agencies, SaaS Businesses, Educational Platforms, Healthcare Providers, Logistics Companies, Service-based Business, Entrepreneurs Building Chatbot SaaS
ChatSales:

Audience

Small and mid-size businesses in Latin America that sell over WhatsApp, Instagram and Messenger: retail and ecommerce, clinics, schools, beauty, real estate and services.
BotSailor:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
ChatSales:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
BotSailor:

API

Offers API Supported
ChatSales:

API

Offers API Supported
BotSailor:

Screenshots and Videos

ChatSales:

Screenshots and Videos

BotSailor:

Pricing

$10.99
Basic - Free
Premium - Starting from $10.99 Monthly
Reseller - Starting from $70.99 Monthly

Pay as you Go - Whitelabel Reseller Package
- $499 (One time)
Free Version Supported
Free Trial Supported
ChatSales:

Pricing

$29/month
Free Version Not Supported
Free Trial Supported
BotSailor:

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.3 / 5
support 4.7 / 5
ChatSales:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BotSailor:

Pros & Cons from Real Users

Pros

  • - The support is friendly and efficient - The platform is under constant development . - It has many integrations. - The interface is easy to use.
  • BotSailor makes it easy to manage all our messaging channels in one place. We mostly use it to automate WhatsApp and Facebook. The broadcast feature helps us run campaigns and follow up with customers, and the visual flow builder lets anyone on our team set up automation, even if they don't have technical skills. The white-label option is great for agencies or anyone reselling chatbot services. The shared inbox helps our support team reply faster since they don't have to switch between different platforms. Customer support has always replied quickly to our questions, especially when we were getting started.
  • Basically, I am using it for social media posting and comment automation. And, the good thing is, it costs me nothing. Beyond this, I have used basic paid plan twice for WhatsApp broadcasting. What I felt that it was easy to set up and there were a lot of options for integrations.

Cons

  • Nothing, I'm really happy with the app, I recommend 100% is a game changer solution.
  • The dashboard can feel a bit slow when working with large broadcast lists. I’d also like to see more third-party integrations in the future to help with complex workflows.
  • 1. when someone posted any comment with emoji on my associated Facebook page, botsailor's auto reply failed. 2. In case of carousel posting, sometimes it delayed longer
BotSailor:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ChatSales:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
BotSailor:

Company Information

BotSailor
Founded: 2022
Bangladesh
botsailor.com
ChatSales:

Company Information

ChatSales
Founded: 2026
United States
chatsales.app/en/
BotSailor:

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BotSailor:
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ChatSales:
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ChatSales:
BotSailor:

Categories

Chatbot Supported
ChatSales:

Categories

CRM Supported
BotSailor:

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported
BotSailor:

Integrations

ChatGPT Supported
Facebook Supported
Google Ads Not Supported
Instagram Supported
Kommo Not Supported
Mercado Pago Not Supported
Shopify Supported
Telegram Supported
WhatsApp Supported
WordPress Supported
ChatSales:

Integrations

ChatGPT Not Supported
Facebook Not Supported
Google Ads Supported
Instagram Not Supported
Kommo Supported
Mercado Pago Supported
Shopify Not Supported
Telegram Not Supported
WhatsApp Not Supported
WordPress Not Supported
BotSailor:
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Claim BotSailor and update features and information
ChatSales:
Claim ChatSales and update features and information
Claim ChatSales and update features and information