ChatSales Poli Digital

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ChatSales:

About

ChatSales is a cloud CRM for sales teams using WhatsApp, Instagram and Facebook Messenger. It brings messages into a shared inbox where agents assign chats, add notes and tags, review contact histories and move prospects through visual sales pipelines. Its AI assistant answers using a business’s information, qualifies inquiries, updates CRM records and hands conversations to a human agent. Teams can configure message flows, keyword automations and follow-ups, send broadcasts using Meta-approved templates, and review sales analytics. It connects to payment, e-commerce, CRM and advertising services, and supports API and webhook connectivity. The web service supports WhatsApp Business Platform connections, including coexistence with the WhatsApp Business app on the same number. ChatSales serves businesses selling by chat in Latin America and beyond.
Poli Digital:

About

Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.
ChatSales:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Poli Digital:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
ChatSales:

Audience

Small and mid-size businesses in Latin America that sell over WhatsApp, Instagram and Messenger: retail and ecommerce, clinics, schools, beauty, real estate and services.
Poli Digital:

Audience

Small and medium-sized businesses (SMBs) in Brazil and Latin America that sell products or services through WhatsApp and other digital communication channels. Poli Digital is suitable for companies looking to centralize customer conversations, improve sales processes, automate customer service, and manage leads more efficiently. The platform serves organizations across a wide range of industries, including retail, education, healthcare, real estate, professional services, technology, automotive, hospitality, and e-commerce. It is particularly valuable for sales teams, customer service departments, marketing teams, and business owners who rely on WhatsApp as a primary channel for customer communication, lead generation, support, and revenue growth.
ChatSales:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Poli Digital:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ChatSales:

API

Offers API Supported
Poli Digital:

API

Offers API Not Supported
ChatSales:

Screenshots and Videos

Poli Digital:

Screenshots and Videos

No images available
ChatSales:

Pricing

$29/month
Free Version Not Supported
Free Trial Supported
Poli Digital:

Pricing

$150/month
Free Version Not Supported
Free Trial Supported
ChatSales:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Poli Digital:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ChatSales:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Poli Digital:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
ChatSales:

Company Information

ChatSales
Founded: 2026
United States
chatsales.app/en/
Poli Digital:

Company Information

Poli Digital
Founded: 2018
Brazil
poli.digital
ChatSales:

Alternatives

Poli Digital:

Alternatives

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Poli Digital:
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4.7 out of 5 stars
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ChatSales:
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WaFlow

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ChatSales:

Categories

CRM Supported
Poli Digital:

Categories

ChatSales:

Integrations

Google Ads Supported
Kommo Supported
Mercado Pago Supported
WhatsApp Not Supported
Poli Digital:

Integrations

Google Ads Not Supported
Kommo Not Supported
Mercado Pago Not Supported
WhatsApp Supported
ChatSales:
Claim ChatSales and update features and information
Claim ChatSales and update features and information
Poli Digital:
Claim Poli Digital and update features and information
Claim Poli Digital and update features and information