ChatSales respond.io

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ChatSales:

About

ChatSales is a cloud CRM for sales teams using WhatsApp, Instagram and Facebook Messenger. It brings messages into a shared inbox where agents assign chats, add notes and tags, review contact histories and move prospects through visual sales pipelines. Its AI assistant answers using a business’s information, qualifies inquiries, updates CRM records and hands conversations to a human agent. Teams can configure message flows, keyword automations and follow-ups, send broadcasts using Meta-approved templates, and review sales analytics. It connects to payment, e-commerce, CRM and advertising services, and supports API and webhook connectivity. The web service supports WhatsApp Business Platform connections, including coexistence with the WhatsApp Business app on the same number. ChatSales serves businesses selling by chat in Latin America and beyond.
respond.io:

About

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
ChatSales:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
respond.io:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ChatSales:

Audience

Small and mid-size businesses in Latin America that sell over WhatsApp, Instagram and Messenger: retail and ecommerce, clinics, schools, beauty, real estate and services.
respond.io:

Audience

Companies that need a powerful business messaging platform to connect with customers
ChatSales:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
respond.io:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ChatSales:

API

Offers API Supported
respond.io:

API

Offers API Supported
ChatSales:

Screenshots and Videos

respond.io:

Screenshots and Videos

ChatSales:

Pricing

$29/month
Free Version Not Supported
Free Trial Supported
respond.io:

Pricing

$99 per month
Team plan - $99/month
Business plan - $299/month
Enterprise plan - Custom/month
Free Version Not Supported
Free Trial Supported
ChatSales:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
respond.io:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ChatSales:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
respond.io:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ChatSales:

Company Information

ChatSales
Founded: 2026
United States
chatsales.app/en/
respond.io:

Company Information

respond.io
Founded: 2017
Malaysia
respond.io
ChatSales:

Alternatives

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Alternatives

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Podium

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ChatSales:
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Chakra Chat

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respond.io:
ChatSales:
Waslo

Waslo

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respond.io:
Belline

Belline

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ChatSales:
ChatDesq

ChatDesq

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4.7 out of 5 stars
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ChatSales:
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Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
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ChatSales:

Categories

CRM Supported
respond.io:

Categories

respond.io:

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported
ChatSales:

Integrations

Bird Not Supported
Dialogflow Not Supported
ElectroNeek Not Supported
Gmail Not Supported
HubSpot CRM Not Supported
Kik Not Supported
Kommo Supported
Microsoft Outlook Not Supported
Salesforce Not Supported
Shortlists Not Supported
Squarespace Not Supported
Stackreaction Not Supported
Telegram Not Supported
Twilio Not Supported
Vonage Communications APIs (Nexmo) Not Supported
WhatsApp Not Supported
Wix Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zapier Not Supported
respond.io:

Integrations

Bird Supported
Dialogflow Supported
ElectroNeek Supported
Gmail Supported
HubSpot CRM Supported
Kik Supported
Kommo Not Supported
Microsoft Outlook Supported
Salesforce Supported
Shortlists Supported
Squarespace Supported
Stackreaction Supported
Telegram Supported
Twilio Supported
Vonage Communications APIs (Nexmo) Supported
WhatsApp Supported
Wix Supported
WordPress Supported
X (Twitter) Supported
Zapier Supported
ChatSales:
Claim ChatSales and update features and information
Claim ChatSales and update features and information
respond.io:
Claim respond.io and update features and information
Claim respond.io and update features and information