| ChatSales | respond.io | |||||
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Related Products
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ChatSales:
About
ChatSales is a cloud CRM for sales teams using WhatsApp, Instagram and Facebook Messenger. It brings messages into a shared inbox where agents assign chats, add notes and tags, review contact histories and move prospects through visual sales pipelines. Its AI assistant answers using a business’s information, qualifies inquiries, updates CRM records and hands conversations to a human agent. Teams can configure message flows, keyword automations and follow-ups, send broadcasts using Meta-approved templates, and review sales analytics. It connects to payment, e-commerce, CRM and advertising services, and supports API and webhook connectivity. The web service supports WhatsApp Business Platform connections, including coexistence with the WhatsApp Business app on the same number. ChatSales serves businesses selling by chat in Latin America and beyond.
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respond.io:
About
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.
We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.
Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.
• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging.
• Improved customer experiences with Respond AI-powered conversations.
• Handling Inbound Conversations with multiple users from sales, support & other teams.
• Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
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ChatSales:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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respond.io:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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ChatSales:
Audience
Small and mid-size businesses in Latin America that sell over WhatsApp, Instagram and Messenger: retail and ecommerce, clinics, schools, beauty, real estate and services.
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respond.io:
Audience
Companies that need a powerful business messaging platform to connect with customers
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ChatSales:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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respond.io:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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ChatSales:
API
Offers API
Supported
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respond.io:
API
Offers API
Supported
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ChatSales:
Screenshots and Videos |
respond.io:
Screenshots and Videos |
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ChatSales:
Pricing
$29/month
Free Version
Not Supported
Free Trial
Supported
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respond.io:
Pricing
$99 per month
Team plan - $99/month
Business plan - $299/month Enterprise plan - Custom/month
Free Version
Not Supported
Free Trial
Supported
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ChatSales:
Reviews/
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respond.io:
Reviews/
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ChatSales:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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respond.io:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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ChatSales:
Company InformationChatSales
Founded: 2026
United States
chatsales.app/en/
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respond.io:
Company Informationrespond.io
Founded: 2017
Malaysia
respond.io
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ChatSales:
Alternatives |
respond.io:
Alternatives |
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ChatSales:
Categories |
respond.io:
Categories |
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respond.io:
Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
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ChatSales:
Integrations
Bird
Not Supported
Dialogflow
Not Supported
ElectroNeek
Not Supported
Gmail
Not Supported
HubSpot CRM
Not Supported
Kik
Not Supported
Kommo
Supported
Microsoft Outlook
Not Supported
Salesforce
Not Supported
Shortlists
Not Supported
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respond.io:
Integrations
Bird
Supported
Dialogflow
Supported
ElectroNeek
Supported
Gmail
Supported
HubSpot CRM
Supported
Kik
Supported
Kommo
Not Supported
Microsoft Outlook
Supported
Salesforce
Supported
Shortlists
Supported
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ChatSales:
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respond.io:
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