Audience
Sales teams, customer support representatives, marketing teams, and business managers across e-commerce, retail, and service-based industries looking to manage WhatsApp and social media leads, automate customer inquiries, and streamline team chat operations.
About oChats
oChats is an all-in-one omnichannel live chat software and CRM system designed for WhatsApp and social sales. Built on the official Meta WhatsApp Cloud API, it consolidates customer communications into a shared team inbox with multi-agent support. Key capabilities include rule-based workflow automations, 24/7 chatbots, automated lead qualification and chat routing, high-delivery WhatsApp broadcast campaigns, cross-channel contact merging, and a supervisor analytics dashboard with full permission controls.
Other Popular Alternatives & Related Software
GreenTick
GreenTick.ai is an Official Meta-verified WhatsApp Business API platform built for Indian small and medium businesses. Unlike other providers, GreenTick charges 0% markup on Meta conversation fees - you pay exactly what Meta charges, nothing more.
Key Features:
Unlimited agent seats- no per-user pricing
AI chatbots trained on your products and FAQs
Broadcast campaigns with delivery and read analytics
Multi-agent shared inbox from one WhatsApp number
WhatsApp catalog, payment links, and order management
Official Meta BSP - Green Tick verification eligible
Multi-language support for major Indian languages
Go live in under 24 hours with guided onboarding
14-day free trial, no credit card required
GreenTick is ideal for retail, pharmacy, travel, automotive, beauty, education, and logistics businesses where WhatsApp is the primary sales and support channel. From Hello to Sold.
Learn more
Wetarseel
Wetarseel AI is a WhatsApp Business API platform that enables businesses to scale customer communication, automate engagement, and drive sales through WhatsApp. The platform supports bulk messaging, chatbot building, marketing automation, and campaign management from a single dashboard.
Businesses can send promotions, OTPs, alerts, and support messages with high delivery rates and real-time analytics. The multi-agent shared team inbox allows teams to collaborate on conversations, while contact segmentation ensures targeted messaging.
A no-code chatbot builder lets companies automate customer journeys without technical expertise. API integration and webhooks support developers embedding WhatsApp messaging into existing systems.
Key integrations include Stripe, Shopify, Instagram, Messenger, TikTok, and Google Gemini. The platform serves e-commerce brands, fintechs, healthcare providers, real estate firms, restaurants, and SMEs. A free trial is available.
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Chakra Chat
Chakra Chat is an official WhatsApp Business API platform for sales, support, and marketing teams.
Manage all conversations through a Shared Chat Inbox, run Template Broadcast Campaigns to segmented lists, and automate customer interactions with Chatbots and AI Agents 24/7.
Built for eCommerce: integrate Shopify, WooCommerce, or Wix, sync your product catalog, and convert WhatsApp conversations into sales.
Key features:
• Shared Chat Inbox & automated chat assignment
• Template Broadcast Campaigns — segmented messaging at scale
• Chatbots & AI Agents — automate conversations
• WhatsApp Business API Calling
• WhatsApp Groups API
• eCommerce & Catalog Integration
• Lead Management
• Reporting & Insights — delivery & read rates, chat metrics
• Chakra APIs — integrate tech stack
• API Integration Partner & Agency Partner programs
No markup on Meta's standard template message rates. Supports multiple WhatsApp numbers, coexistence setup, and assisted onboar
Learn more
XIRCLS
Our WhatsApp for Business solutions are designed for growth-focused companies that want to scale conversions and customer satisfaction.
Whatsapp by XIRCLS enables companies to personalize customer communication while automating repetitive tasks, accelerate sales, and enhance support with AI-driven messaging and workflow automation.
Designed for scalability, our platform enables businesses to orchestrate real-time interactions across the entire customer journey—from lead generation and qualification to transactional updates and re-engagement.
AI-powered chat automation, intelligent routing, and CRM integration ensure seamless, data-driven conversations
Learn more
Pricing
Starting Price:
$359/year
Free Trial:
Free Trial available.
Integrations
Company Information
Yaeris Digital Services
Founded: 2019
Malaysia
ochats.io
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Product Details
Platforms Supported
Cloud
Training
Documentation
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