Audience

Sales teams, customer support representatives, marketing teams, and business managers across e-commerce, retail, and service-based industries looking to manage WhatsApp and social media leads, automate customer inquiries, and streamline team chat operations.

About oChats

oChats is an all-in-one omnichannel live chat software and CRM system designed for WhatsApp and social sales. Built on the official Meta WhatsApp Cloud API, it consolidates customer communications into a shared team inbox with multi-agent support. Key capabilities include rule-based workflow automations, 24/7 chatbots, automated lead qualification and chat routing, high-delivery WhatsApp broadcast campaigns, cross-channel contact merging, and a supervisor analytics dashboard with full permission controls.

Pricing

Starting Price:
$359/year
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Yaeris Digital Services
Founded: 2019
Malaysia
ochats.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Phone Support
Online

oChats Frequently Asked Questions

Q: What kinds of users and organization types does oChats work with?
Q: What languages does oChats support in their product?
Q: What kind of support options does oChats offer?
Q: What type of training does oChats provide?
Q: Does oChats offer a free trial?
Q: How much does oChats cost?

oChats Product Features