Audience
Small and mid-size businesses, sales teams, and support teams that communicate with customers over WhatsApp.
About Cosend
Cosend is a cloud-based WhatsApp Business platform for teams that manage customer conversations. It brings chats from a connected number into a shared inbox, where staff can assign conversations, coordinate replies and keep customer details together. The WhatsApp Business app can continue working on the connected phone. Cosend provides automations for lead follow-up, appointment reminders, order updates and out-of-hours replies, plus an AI receptionist that answers routine questions and hands chats to a person. Teams can connect calendars, forms, spreadsheets and commerce systems to WhatsApp workflows, or use the public API, signed webhooks and n8n node to connect other tools. A remote MCP server lets supported AI agents inspect conversations and build or manage automations. It is intended for sales and customer-support teams at businesses that communicate with customers over WhatsApp.