Alternatives to Cosend
Compare Cosend alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Cosend in 2026. Compare features, ratings, user reviews, pricing, and more from Cosend competitors and alternatives in order to make an informed decision for your business.
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1
ChatDesq
Apporio Infolabs Pvt Ltd
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations. -
2
ConvoHut
ConvoHut
ConvoHut is a web-based WhatsApp marketing, sales and customer-support automation platform for businesses managing leads, bookings, orders and service conversations through WhatsApp. Teams can build automated journeys with triggers, messages, waits, reply branches and notifications; send scheduled campaigns; manage contacts and templates; and handle replies in a shared team inbox. Workflows can start from Google Sheets rows, Shopify cart, order and customer events, or Zapier-connected apps. The platform provides campaign and journey analytics, consent and opt-out checks, and a visual flow builder. Common uses include lead follow-up, abandoned-checkout recovery, appointment reminders, quote and invoice follow-ups, and order or shipping updates. ConvoHut uses the WhatsApp Business Platform and serves marketing, sales and support teams, online stores, clinics, service businesses and agencies.Starting Price: A$24/month -
3
Techmits Connect
Techmits
Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.Starting Price: $0 -
4
Querygen
Querygen
Querygen is a cloud-based messaging and workflow automation platform for businesses using WhatsApp and Instagram. Its shared inbox brings conversations into one workspace, where teams can use AI agents to answer customer questions, qualify leads, and hand chats to a person when needed. Que, Querygen’s WhatsApp assistant, can search conversations, update leads and tasks, and set reminders. Teams can automate Instagram comment-to-DM replies, manage WhatsApp campaigns, and schedule follow-ups. Jobs turn messages, files, photos, or scheduled triggers into actions such as adding records to Google Sheets or Supabase, calling webhooks, or notifying a team. Querygen also sends workflow results to connected apps through Zapier. The platform supports sales, customer service, marketing, and operational workflows built around customer conversations. -
5
UnlimitedMessaging
UnlimitedMessaging
UnlimitedMessaging is a hosted messaging platform for developers, SaaS teams, and marketers. It combines a web dashboard with a REST API for sending WhatsApp messages and email from connected accounts, either separately or together in one request. The dashboard supports campaign creation, contact import and segmentation, scheduling, conversation management, and delivery and read tracking. Developers can automate messaging through the API and official Python and TypeScript SDKs, configure event webhooks, or connect through the service’s MCP server and n8n node. Users can send from their own WhatsApp number and mailbox or use numbers provided with the service. Plans include a permanent free option and paid monthly tiers; all plans include unlimited WhatsApp messages at a flat price, while features and sending throughput vary by plan.Starting Price: €19/month -
6
RichAutomate
Groovy Web LLP & RichPOS Software
RichAutomate is a cloud-based WhatsApp Business platform for businesses that use WhatsApp for customer communications, marketing, sales, and support. It provides a shared team inbox, campaign broadcasts using approved templates, contact labels, delivery and read reporting, keyword auto-replies, and a visual flow builder for automated conversations and in-chat forms. Optional AI features can answer from business-provided knowledge and hand conversations to a human agent. RichAutomate connects to the Meta WhatsApp Cloud API, includes developer API endpoints and webhooks, and documents connections with Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can choose monthly plans or usage-based billing, and a 14-day trial is available. The product is aimed at D2C and ecommerce brands, agencies, and teams in education, healthcare, and financial services that manage customer conversations over WhatsApp.Starting Price: ₹499/month -
7
Waslo
Tec-ads LTD (Waslo)
Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.Starting Price: $9 one-time -
8
Tobachat
Tobachat
Tobachat is a cloud-based WhatsApp Business platform for small businesses and service and sales teams. Its shared inbox lets teammates handle conversations from a business number, assign chats, and use contact records and labels to organize follow-up. Teams can send approved message templates and opt-in campaigns, create visual automations for replies, reminders, booking changes and updates, and request customer reviews. An AI agent can draft or send answers based on business-provided information, with conversation handoff to a teammate when needed. Built-in integrations connect Zapier, FareHarbor and LetsBook; webhooks and API-call steps support connections to other systems. The platform is designed for customer communication and routine service workflows on WhatsApp Business Platform, including booking-related notifications and marketing to opted-in contacts.Starting Price: €29/month -
9
Hostly
Icaro Nutrition
Hostly is a hosted AI receptionist and chat widget for business websites. Businesses install it with a script snippet and provide information about their services, products, opening hours and prices. Website visitors can ask questions in the chat; the assistant answers from the business profile. When bookings are enabled, it can offer times returned by Hostly’s calendar or a connected Beauty Calendar. Businesses can optionally accept deposits or full payments through Stripe. The inbox lets staff review conversations, take over a thread or hand it back to the AI. Hostly is intended for small businesses and practices such as salons, clinics, restaurants and shops. An optional WhatsApp button opens the business’s WhatsApp for a human response; Hostly’s AI does not reply in WhatsApp or answer phone calls.Starting Price: €29.90/month -
10
WABB
wabb.ai
WABB is a cloud-based WhatsApp business messaging platform for teams managing sales, support, marketing, and customer communications. It provides a no-code chatbot and automation builder for lead capture and qualification, FAQs, routing, onboarding, follow-up, and other conversation flows. A shared inbox lets teams view conversations, assign chats, track ownership, and hand automated conversations to human agents with context. Businesses can send scheduled broadcasts and campaigns, automate responses to Click-to-WhatsApp leads, and review analytics for conversations and campaign activity. WABB also connects WhatsApp workflows with CRM, ecommerce, and spreadsheet tools through named integrations and webhooks. It is aimed at businesses across ecommerce, hospitality, healthcare, education, agencies, and software, as well as sales, support, and marketing teams that need to manage customer interactions on WhatsApp.Starting Price: ₹2,000/month -
11
AIsoule
AIsoule
AIsoule is a web-based customer engagement and automation platform centered on the WhatsApp Business Platform. It gives teams a shared inbox for handling customer conversations, contact and lead management tools, campaign and follow-up automation, and a visual builder for automated chat flows. The product also supports customer conversations across WhatsApp and connected channels, with features for routing chats to agents, organizing contacts, and monitoring interactions. Businesses can use it to manage sales inquiries, provide customer support, send approved messaging campaigns, and automate recurring customer journeys. AIsoule includes integrations and workflow connections for commerce and automation tools, as well as voice calling within supported chat sessions. Its workspace is intended for teams that want to coordinate customer messaging and automate routine communication from a central interface.Starting Price: ₹999/month -
12
WAWin
AKUTORI Co., Ltd.
WAWin is a Chrome extension for sales and support teams using WhatsApp Web on Windows, Mac and Chromebook. • Translate chats and preview translated replies before sending. • Draft AI replies using your knowledge base; review drafts and cited sources. • Manage customers with notes, tags, custom fields, assignees and follow-up reminders. • Use quick replies, scheduled messages, broadcasts and chat by phone number. • Sync selected chats to the web Console; export records and connect tools through API and webhooks. Requires Chrome 140+ and WhatsApp Web. Chrome and WhatsApp Web must stay open and connected for sending. Scheduled messages, broadcasts, chat sync and Managed AI auto-replies require Pro or Team. Managed replies work only in one-to-one chats. The Console is not a shared inbox. Free plan and eligible 7-day Team trial available. Independent product, unaffiliated with WhatsApp or Meta.Starting Price: $15/month -
13
Colibly
Colibly
Colibly is a cloud-based CRM for businesses that manage sales and customer support through messaging channels. It brings WhatsApp, Instagram, Messenger, Telegram, and website chat into a shared team inbox, with a sales pipeline, editable stages, calendar and appointments, tasks, automations, sequences, macros, and quick replies. AI features include bots that answer from business information and an assistant for reply suggestions, conversation summaries, rewriting, and transcription. Higher-tier plans add WhatsApp broadcasts, customer satisfaction surveys, lead qualification and recovery, Meta Ads conversion tracking, and WhatsApp calling. The platform also supports a REST API and webhooks on higher plans. Plans are priced per team member, can be mixed within a team, and WhatsApp message fees are billed separately. Colibly offers a 14-day Pro trial for up to three people without requiring a credit card.Starting Price: MXN 59/user/month -
14
Client Engine Reply
Futnor
Client Engine Reply is a cloud-based AI receptionist for service businesses that manage customer inquiries through WhatsApp and website chat. It answers questions using business-provided prices, services, and policies; handles text, voice notes, and images; and can book appointments in Google Calendar or direct customers to a Calendly booking link. The system can follow up with customers, send appointment reminders, review payment screenshots, and hand off complaints, refunds, medical questions, or other cases to a person. Businesses can connect an existing WhatsApp Business number, add a website chat widget, monitor conversations in a dashboard, and take over chats when needed. Plans are based on monthly customer volumes and include a seven-day trial; optional features and WhatsApp messaging charges may be separate.Starting Price: $79/month -
15
WAPGROWAI
DI Solutions
WAPGROWAI is a cloud-based customer messaging platform centered on the WhatsApp Business Platform. It gives sales, marketing, and support teams a shared inbox for assigning conversations, adding internal notes, and replying with saved templates. Teams can build no-code chatbots and automation flows, send segmented template-based campaigns, track delivery and replies, and manage WhatsApp Business calls. The platform also supports Instagram direct-message automation, lead capture, and click-to-WhatsApp campaign tracking. Documented CRM and commerce connectors include HubSpot, Salesforce, Shopify, and WooCommerce; Zapier and a REST API with webhooks extend connections to other business tools. Businesses can use it to coordinate customer support, qualify leads, run messaging campaigns, and send commerce-related updates through WhatsApp.Starting Price: ₹1,000/month -
16
Extremis
Software Company
Extremis is a shared team inbox for handling customer conversations across WhatsApp, Instagram, Facebook Messenger, and Gmail. It connects WhatsApp Business through Meta’s Cloud API and brings incoming messages into a workspace where teams can assign owners, route chats by round-robin, weighted allocation, or workload, and coordinate with status controls, snoozing, internal notes, mentions, quick replies, and labels. Contact records support custom fields, merging, and CSV export, with WooCommerce order information alongside conversations. Teams can use WhatsApp templates and schedule campaigns, then review response-time, agent-performance, and attendance reports. An AI Agent can suggest replies or respond automatically, with handoff to a human. Teams can connect their own API keys from OpenAI, Anthropic, Google, OpenRouter, or Groq.Starting Price: $49/workspace/month -
17
Instant Reply
Instant Reply
Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate. -
18
WapiPulse
J.V. Marketing Solution Private Limited
WapiPulse is a web-based WhatsApp CRM and business messaging platform for teams that manage customer conversations, marketing campaigns, and support through the WhatsApp Business Platform. It provides a shared multi-agent inbox with conversation assignment and team access controls, along with tools to create automated chatbot workflows and send personalized message campaigns. Businesses can connect their WhatsApp workflows with Shopify and WooCommerce using documented integrations and webhooks. WapiPulse is intended for startups, online stores, and other organizations seeking to coordinate sales, customer engagement, and customer service conversations in one system. The platform also provides API-oriented capabilities for connecting business processes and messaging workflows.Starting Price: ₹999/month -
19
Whapier
ADDO VISION SOLUTIONS SRL
Whapier is a cloud-based WhatsApp Business platform for businesses that use Meta’s official WhatsApp Cloud API to communicate with customers. It combines broadcast campaigns with approved templates, scheduling, personalization and pre-send cost estimates; a shared team inbox for managing, assigning and replying to conversations; and automation tools for keyword replies, visual flows and timed sequences. Contact records, custom fields and live segments support audience management, while appointment booking and an AI assistant grounded in business documents extend customer interactions. The platform also provides REST API access and outbound webhooks for connecting business systems. Plans include a flat subscription, with WhatsApp message charges billed separately by Meta. Whapier serves EU businesses and hosts product data in the EU; its interface is available in nine European languages.Starting Price: €49/month -
20
SocialAPI
Zivaan Solutions
SocialAPI is a cloud platform for WhatsApp Business messaging, marketing and customer support. It connects businesses to Meta’s WhatsApp Cloud API for campaign broadcasts, template messaging, delivery monitoring and contact management. A visual no-code flow builder supports automated replies and conversational workflows, while a shared team inbox lets multiple agents handle conversations with routing and internal collaboration. The platform also offers campaign scheduling, audience segmentation, AI chatbot automations, analytics, webhooks and a REST API with developer documentation. Businesses use it for promotions, order and shipping notifications, appointment reminders, lead follow-up and support across e-commerce, healthcare, education, real estate and other customer-facing organizations. Meta conversation charges are billed separately at Meta rates; SocialAPI states it adds no markup to those charges.Starting Price: ₹299/30 days -
21
EveryChan
EveryChan
EveryChan is a cloud contact center and customer-support platform that brings web chat, email, voice, and social messaging into a shared agent inbox. It supports conversations across channels such as WhatsApp, Facebook Messenger, Telegram, and LINE, with voice calls handled in the same inbox and automatic two-way translation designed to help agents and customers communicate in their preferred languages. Teams can route conversations, manage multiple brands, and use chatbots, voicebots, an AI receptionist, agent copilot, suggested replies, and conversation summaries. The platform is aimed at BPOs and multilingual customer experience teams handling customer interactions across channels and brands. White-label capabilities and integrations with business tools such as HubSpot, Google Workspace, Slack, and GitHub support customized workflows. Pricing and usage limits vary by plan; some AI and voice capabilities may incur usage-based charges.Starting Price: $29/agent/month -
22
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
23
ChatSales
ChatSales
ChatSales is a cloud CRM for sales teams using WhatsApp, Instagram and Facebook Messenger. It brings messages into a shared inbox where agents assign chats, add notes and tags, review contact histories and move prospects through visual sales pipelines. Its AI assistant answers using a business’s information, qualifies inquiries, updates CRM records and hands conversations to a human agent. Teams can configure message flows, keyword automations and follow-ups, send broadcasts using Meta-approved templates, and review sales analytics. It connects to payment, e-commerce, CRM and advertising services, and supports API and webhook connectivity. The web service supports WhatsApp Business Platform connections, including coexistence with the WhatsApp Business app on the same number. ChatSales serves businesses selling by chat in Latin America and beyond.Starting Price: $29/month -
24
Yapper
Yapper Labs
Yapper is an AI customer messaging assistant for service businesses such as salons, veterinary clinics, restaurants, repair shops, coaches, tutors, and gyms. It replies in a business's voice to WhatsApp, Instagram, Messenger, and website chat, handling routine questions and handing off conversations when staff are needed. The assistant learns services, prices, and policies from websites, documents, and team answers; remembers customer bookings, preferences, and notes; and updates its playbook when staff correct a reply. A shared inbox lets teams review chats on desktop or phone, pause automation, take over, and return conversations to the assistant. Multiple phone numbers, Instagram accounts, Facebook Pages, and websites can each have separate voices, hours, and rules. Built on the official WhatsApp Business Platform, Yapper costs $399 per month and includes unlimited teammates, senders, and customers. Businesses can text the assistant before activating a paid plan.Starting Price: $399/month -
25
WOZTELL
WOZTELL
WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.Starting Price: $49 per month -
26
Zena AI
Fictora Labs
Zena lets your business operate directly inside WhatsApp. Instead of making customers click away to a website, fill out an external form, or wait for an email, Zena brings those actions into the chat. It automates the background work so lead capture, common questions, secure document sharing, team routing, and follow-up can happen inside a normal WhatsApp conversation. For teams, Zena adds the operating layer behind the conversation: multilingual AI with text and voice replies, a shared WhatsApp inbox, lead capture, broadcasts, CRM contact timelines, analytics, no-code chatflows, Google Sheets integration, REST API access, and WhatsApp Coexistence onboarding.Starting Price: $55 -
27
WhatsApp
Meta
Simple. Secure. Reliable messaging. With WhatsApp, you'll get fast, simple, secure messaging and calling for free*, available on phones all over the world. WhatsApp Business is a free to download app that built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers. Learn more about WhatsApp Business API. Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp. -
28
wCRM
SRLINES SOFTWARE HOUSE
wCRM is an open-source WhatsApp CRM and shared team inbox for organizations that manage customer conversations through WhatsApp. It brings sales and support conversations into a common workspace, where teams can organize leads and customer records, coordinate replies, and keep follow-ups together. Designed for startups, small businesses, sales teams, and agencies, wCRM supports day-to-day management of incoming questions, customer support exchanges, and sales conversations. Teams can use it to collaborate on responses, keep customer communication organized, and manage follow-up workflows alongside lead information. By bringing team conversation handling and CRM-style lead organization together, wCRM is intended to help organizations manage WhatsApp-based customer communication from one place. -
29
notifySphere
notifySphere
notifySphere is a hosted customer-engagement platform for mobile app developers and product teams. It combines push notification management, campaign and install attribution with deferred deep links, WhatsApp Business messaging, and a shared customer-support inbox in one dashboard. Teams can segment users, schedule campaigns, track notification delivery, manage WhatsApp templates and replies, create campaign links, and review installs and conversion events. React Native and Flutter SDKs connect mobile apps to the service; attribution event support is documented for React Native, while the Flutter SDK covers push. Firebase Cloud Messaging supports push delivery, and API-key-authenticated SDK methods let app backends register users, update tags, and post conversion events. A free allowance covers up to 1,000 monthly active users.Starting Price: $0/month -
30
Wapio
Wapio
Wapio is a developer-first WhatsApp API platform that helps businesses connect WhatsApp with their applications, customer-support systems, CRMs, online stores, and internal workflows. Developers can connect a WhatsApp account using a QR code, create and manage API keys, send messages through a straightforward REST API, and receive real-time webhook events. Wapio supports common communication workflows such as customer support, transactional notifications, appointment reminders, order updates, chatbot automation, and system alerts.Starting Price: $6/month -
31
Slovio
Slovio
Slovio is an AI customer engagement platform for businesses in India, offering AI chatbots, AI agents, AI calling, WhatsApp automation, customer support automation, lead generation, appointment booking, campaigns, CRM, and omnichannel messaging. Businesses can engage customers through WhatsApp, Instagram, RCS, SMS, web chat, email, and phone calls from one platform. Slovio helps teams automate sales, support, lead qualification, follow-ups, and bookings while managing conversations through a shared inbox and customer records. Its workflows support campaigns and customer handoffs, and its integrations connect the platform with commerce and spreadsheet tools. The service is aimed at businesses in sectors including healthcare, real estate, automotive, e-commerce, education, travel, hospitality, financial services, and B2B software that want to coordinate customer communication and automate routine engagement.Starting Price: ₹999/month -
32
Missive
Missive
The team inbox and chat tool that empowers teams to truly collaborate around email, SMS, WhatsApp, Twitter, Messenger, live chat, and more. We redesigned the inbox with a business-first collaborative experience in mind. With Missive, teams focus on growing their business. Everything you need to get the job done. The Team Inbox is offered as a powerful workflow setting for your shared accounts and addresses.Starting Price: $10 per user per month -
33
QualifyBase
QualifyBase
QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.Starting Price: $40/month -
34
Bridge AI
Pretiosus
Bridge AI is a WhatsApp CRM and lead-response platform for small businesses that generate enquiries from Facebook and Instagram ads, especially click-to-WhatsApp campaigns. Its bot replies to incoming WhatsApp enquiries with tap-based questions and hands conversations to staff when customers need help. A shared inbox and individual staff logins keep conversations together, while priority labels and lead assignment help teams follow up with urgent prospects first. Staff can move deals through a sales pipeline, track funnel drop-off, and record revenue from won deals. Bridge AI also provides saved replies, WhatsApp chat links and QR codes, and automatic private replies to Instagram post comments. It helps small teams organize ad-generated conversations and follow enquiries from first contact through sales.Starting Price: ₹2,999/month -
35
WuwenAI
WuwenAI
WuwenAI is a cloud-based customer service and engagement platform that brings supported messaging channels into a shared inbox for teams serving customers across regions. It connects WhatsApp, Instagram, Facebook Messenger, Telegram, LINE and website chat, while keeping conversations and customer records together. Teams can configure AI agents with a knowledge base to answer routine questions, use multilingual translation, assign and route conversations, and transfer complex cases to human agents. The workspace also provides customer profiles, internal collaboration and follow-up tools for managing ongoing inquiries. WuwenAI is intended for cross-border e-commerce, social commerce, B2B inquiry handling and SaaS or other customer-support operations. The browser-based service has a free plan, with paid plans for teams needing higher usage limits and additional collaboration features.Starting Price: $0 -
36
ChatFlow
Novynix Technologies Private Limited
ChatFlow, by Novynix, turns your business WhatsApp into a 24/7 AI front desk. When a customer messages your business on WhatsApp, ChatFlow's AI responds in seconds — answering common questions, qualifying the lead, and booking the appointment or demo automatically. No message goes unanswered, even after hours or when your team is busy. Built for appointment-based and conversation-led businesses — clinics, salons, spas, coaching centres, gyms, and real estate — ChatFlow reduces missed leads, cuts repetitive replies, and hands your team qualified, context-rich conversations instead of a messy inbox. Unlike many WhatsApp platforms, ChatFlow does not mark up Meta's per-message rates — you pay Meta directly and only pay ChatFlow's subscription. Free plan available. 30-day free trial of paid features, no credit card required. Paid plans from ₹999/month with the AI agent on every plan. Available on web and on Google Play.Starting Price: ₹999/month -
37
Onbbits
ONBBITS
Onbbits is a WhatsApp Business messaging and automation platform that helps businesses manage customer conversations, automate follow-ups, schedule reminders, run messaging campaigns, and track engagement. With tools for contact management, shared team communication, and campaign analytics, Onbbits enables sales, marketing, and support teams to streamline workflows, improve customer communication, and build stronger relationships through WhatsApp. Teams can also use visual flows to automate replies, qualify leads, manage inbound conversations in a shared inbox, and send targeted broadcasts. The platform provides templates, contact tags and attributes, WhatsApp forms, integrations, and API access for connecting messaging workflows with business systems. Its free plan supports basic use, while paid tiers add higher limits and more tools for teams.Starting Price: ₹0/month -
38
Franz
Franz
Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.Starting Price: $3.99 per month -
39
ELIA Assistant
ELIA
ELIA Assistant is a SaaS AI customer-support platform for businesses that want to automate recurring customer conversations. Teams add FAQs, website pages, documents and policies to a knowledge base; the assistant uses that material to answer questions in a website chat widget, WhatsApp and Telegram. Its email feature drafts replies from company information for staff review, while complex requests can be handed to a support agent with the conversation history. A browser-based CRM lets teams review conversations, assign requests and manage their status, with unlimited users included. Teams can test responses on their own content before deployment. Custom plans add CRM and booking system integrations, Slack and Microsoft Teams. A seven-day free trial is available.Starting Price: €29/month -
40
Inboxx.ai
Inboxx.ai
Inboxx.ai is a web-based customer communication automation platform combining AI voice agents, WhatsApp chatbots, and shared conversation workflows. It supports automated inbound and outbound calls, customer inquiries, lead capture and qualification, appointment booking and reminders, WhatsApp FAQs, notifications, broadcasts, and handoff to human agents. Teams can use conversation history, call logs, analytics, and role-based chat assignment to coordinate follow-up. The vendor describes CRM and e-commerce connections, API-based integrations, and multilingual voice and chat interactions. Inboxx.ai is intended for businesses handling customer calls and messaging, including sales and support teams in sectors such as real estate, e-commerce, healthcare, education, and restaurants. The vendor offers setup assistance and customized workflows alongside its dashboard tools. -
41
HelloSend
HelloSend
HelloSend - SMS, WhatsApp & Voice Platform for CRM We help sales, marketing, and support teams talk to customers over SMS, WhatsApp, and voice, directly inside the CRM they already use. One unified inbox, automated workflows, and full conversation history on every contact record, so your team replies faster and never loses context. What We Do 1. SMS & MMS Messaging: Send and receive one-to-one texts, bulk campaigns, reminders, and automated follow-ups from Zoho CRM, HubSpot, Pipedrive, Salesforce, Zendesk, and Microsoft Teams, using your own Twilio or RingCentral number. 2. WhatsApp Messaging: Connect a personal WhatsApp number via QR code or the official WhatsApp Business API. Run broadcasts, share rich media, and manage two-way conversations from the CRM. 3. Voice Calling: Make and receive calls inside your CRM, with call logging so every conversation is recorded against the right contact.Starting Price: $75/month -
42
DMly
DMly
DMly is an AI-powered customer engagement and business automation platform that helps businesses manage conversations, leads, bookings, payments, and customer relationships from one place. It brings WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, and live chat into a unified team inbox. Businesses can automate replies and follow-ups, qualify leads with AI assistants, send broadcasts, build no-code workflows, manage appointments, collect payments, sell products and services, request reviews, and connect with tools such as Shopify, WooCommerce, Google Calendar, Zapier, n8n, and other business applications.Starting Price: $29/month -
43
Elily
Srileo Technologies
Elily is a free AI receptionist for WhatsApp that answers client questions 24/7 and books appointments straight into your Google Calendar. It runs on your business's own number through the official WhatsApp Business Platform, checks live availability before offering a slot, and hands the conversation to a human whenever it should not answer. The free plan includes 150 AI replies a month, with no booking cap and no expiry. -
44
HeyGrowfy
Cerevora Technologies
HeyGrowfy is a web-based AI sales assistant for businesses that manage inquiries and sales on WhatsApp. It connects to a business number through the WhatsApp Business Platform, answers leads using business-provided product, pricing and policy information, and follows up until they purchase or opt out. The service organizes conversations by buying intent, alerts staff when a prospect appears ready to buy, and prepares follow-up messages. Teams can review conversations and take over chats. HeyGrowfy also captures leads from website forms, walk-ins and QR codes, and lists connections with Google Sheets, Zoho CRM and Shopify. Its stated use cases include clinics, salons, gyms, retail, real estate and coaching businesses. A free plan provides lead organization and Growfy training; active WhatsApp replies and follow-ups require a connected WhatsApp account and messaging credits. -
45
Wapine
Wapine
Wapine is a cloud-based customer messaging and marketing platform that helps businesses manage WhatsApp sales, marketing, and support conversations. It uses the official WhatsApp Business Cloud API and provides a shared multi-agent inbox, contact and conversation management, bulk broadcasts with analytics, no-code chatbots and workflows, AI agents, and automated follow-ups and notifications. Teams can track leads from Facebook and Instagram Click-to-WhatsApp ads, place calls through a browser-based dialer, connect e-commerce and spreadsheet tools, and use WhatsApp Green Tick verification. Wapine also offers customer-facing APIs and webhooks. It serves direct-to-consumer brands, agencies, education, real estate, retail, and other service businesses.Starting Price: ₹2,249/mo -
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Mark360
Mark360
Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.Starting Price: $19/month -
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Chato
KariaTech OÜ
Chato.pro is a browser-based WhatsApp inbox for teams managing several business numbers or sharing one number across multiple people. It brings connected WhatsApp sessions into a single dashboard, where users can switch between lines, read and reply to conversations, search contacts, and review activity and response-time reports. Colleagues can share a session with view-only or view-and-send access, while keeping each number’s conversations separate; chats cannot be assigned individually. Each session can use its own AI chatbot, which is included in the plan and can answer routine questions using uploaded reference documents and send relevant PDF files. The service also provides an external API for placing messages from other systems into separate inbox threads; it does not send WhatsApp messages through that API. Typical uses include customer support, sales, agencies, property managers, and businesses with multiple locations.Starting Price: €5/number/month -
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6rsh
Aldadah Future Trading
6rsh brings WhatsApp Business, Instagram direct messages, and website live chat into a shared team inbox. Businesses can send approved WhatsApp template campaigns, automate order and authentication notifications, and use an AI agent trained on product details, FAQs, and policies to answer routine questions or hand uncertain conversations to staff. WhatsApp Flows support lead capture, bookings, feedback, and support requests. Contact records, conversation history, tags, order data, deal pipelines, and reminders provide CRM tools. Store integrations connect WooCommerce, Shopify, and Salla for order notifications and abandoned-cart recovery; Zapier, Make, and Pabbly Connect support workflow automation. A website chat widget and Android app help teams manage conversations. Designed for small and midsize businesses, online stores, and agencies, the platform offers an interface in Arabic and English.Starting Price: $5.99/month -
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Ultra WhatsApp
Code Craft
Ultra WhatsApp is desktop and mobile messaging software for businesses that communicate with opted-in customers through WhatsApp Business. It connects to the official WhatsApp Business Cloud API using a business number and access token, directly through Meta or through supported API partners. Users can work with approved message templates, map spreadsheet contact fields to template variables, add supported media headers, and pace campaigns to their messaging limits. The app records opt-in information and provides sent, delivered, read, and failed statuses by contact, along with a replies inbox for conversations within Meta’s customer-service window. Contacts and campaign history stay on the user's device. It is intended for sending customer updates, reminders, and offers; campaigns require consent and applicable approved templates.Starting Price: $29/month -
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NeverDesk
Innovism
NeverDesk is an AI-native customer support and helpdesk platform that uses a business's documents, website content, FAQs, policies, and help-center articles to ground automated replies. Customers can contact the AI through a website chat widget, WhatsApp, webhook-based email, and supported REST API connections. A shared inbox brings conversations together for team members to search, assign, and manage; staff can take over conversations with their history when a customer needs human judgment. The AI can ask clarifying questions, use conversation context, and perform configured actions through custom integrations and webhooks, including order-status lookups, ticket creation, and appointment workflows. Teams can review basic support metrics. NeverDesk serves ecommerce, SaaS, agencies, healthcare, education, real estate, professional services, and startups.
