CosendTrue North Tech Group
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Related Products
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ChatDesq:
About
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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Cosend:
About
Cosend is a cloud-based WhatsApp Business platform for teams that manage customer conversations. It brings chats from a connected number into a shared inbox, where staff can assign conversations, coordinate replies and keep customer details together. The WhatsApp Business app can continue working on the connected phone. Cosend provides automations for lead follow-up, appointment reminders, order updates and out-of-hours replies, plus an AI receptionist that answers routine questions and hands chats to a person. Teams can connect calendars, forms, spreadsheets and commerce systems to WhatsApp workflows, or use the public API, signed webhooks and n8n node to connect other tools. A remote MCP server lets supported AI agents inspect conversations and build or manage automations. It is intended for sales and customer-support teams at businesses that communicate with customers over WhatsApp.
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ChatDesq:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Cosend:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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ChatDesq:
Audience
Indian D2C brands and their marketing, sales and support teams
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Cosend:
Audience
Small and mid-size businesses, sales teams, and support teams that communicate with customers over WhatsApp.
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ChatDesq:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Cosend:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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ChatDesq:
API
Offers API
Supported
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Cosend:
API
Offers API
Supported
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ChatDesq:
Screenshots and VideosNo images available
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Cosend:
Screenshots and VideosNo images available
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ChatDesq:
PricingA free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version
Supported
Free Trial
Not Supported
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Cosend:
Pricing
$14.95/month
A free plan is available for one user. Paid plans start at $14.95/month; plan limits for seats, usage, and numbers vary. Additional WhatsApp/Meta messaging charges may apply.
Free Version
Supported
Free Trial
Supported
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ChatDesq:
Reviews/
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Cosend:
Reviews/
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ChatDesq:
Pros & Cons from Real UsersPros
Cons
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ChatDesq:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Cosend:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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ChatDesq:
Company InformationApporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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Cosend:
Company InformationTrue North Tech Group
Founded: 2025
United States
cosend.app
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ChatDesq:
Alternatives |
Cosend:
AlternativesNo Alternatives
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ChatDesq:
Categories |
Cosend:
Categories |
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ChatDesq:
Integrations
WhatsApp
Supported
Facebook Messenger
Supported
Google Calendar
Not Supported
Google Sheets
Not Supported
Instagram
Supported
Make
Not Supported
Model Context Protocol (MCP)
Not Supported
Zapier
Not Supported
n8n
Not Supported
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Cosend:
Integrations
WhatsApp
Supported
Facebook Messenger
Not Supported
Google Calendar
Supported
Google Sheets
Supported
Instagram
Not Supported
Make
Supported
Model Context Protocol (MCP)
Supported
Zapier
Supported
n8n
Supported
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ChatDesq:
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Cosend:
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