Behavioral Signals Alternatives

Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).

Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.

Speechmatics is the most accurate and inclusive speech-to-text API ever released. Speechmatics is the world’s leading expert in Speech Intelligence, combining the latest breakthroughs in AI and ML to unlock the business value in human speech. Businesses use Speechmatics worldwide to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect, or location in real-time and on recorded media. Combining these transcripts with the latest AI-driven speech capabilities, businesses build products that utilize summarization, topic and chapter detection, sentiment analysis, translation, and more. Speechmatics processes over 500 years of transcription worldwide every month in 50 languages and can translate 69 language pairs. Having pioneered machine learning in speech recognition, its neural networks consider acoustics, languages, dialects, multiple speakers, punctuation, capitalization, context, and implicit meanings.

CallFinder speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. CallFinder automatically transcribes and scores recorded calls, identifying key metrics you can use to improve every aspect of your business. We deliver a highly scalable Software as a Service (SaaS) solution to contact centers and small and medium sized businesses across a wide range of industries. We like to think of ourselves as the speech analytics experts because, well, that’s all we do. We’re all about delivering a truly different software experience. You never get something that’s out-of-the-box. On purpose. Our Managed Client Services support is a differentiator that none of our speech analytics competitors offer. Your CallFinder Analyst becomes an integral part of your QA team, and you will work with your Analyst on a recurring basis to optimize CallFinder to meet your evolving business needs.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2024. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 175+ helpful features such as advanced automation features, rules, tags, and 195+ integrations. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 1-month trial today, no credit card required.

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.

Engage your customers throughout their entire journey – via voice and digital channels (chat, email, SMS, email, and social media). Integrate business communications with business systems, providing valuable information to your employees at every customer touchpoint. CoreInteract's simple drag and drop design enables you to quickly manage workgroups and routing rules to meet your unique business requirements. Configure the order and priority of which workgroup will receive inbound customer requests. CoreInteract allows you to manage your interactions natively in Teams without the need of a separate desktop application or software to install. Workgroup calls are clearly marked for your team members to easily differentiate between a customer call vs an internal call. CoreInteract can retrieve a Dynamics 365 customer record with each answered call, giving you more control and customer insight than ever before, including the ability to call a customer directly within Dynamics 365.

Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant software

Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.

Five9 has over a decade of dedicated focus – 100% on cloud contact center software. Positioned highest in ability to execute in the Leaders quadrant of the Gartner Contact Center as a Service Magic Quadrant, Five9 has become the solution of choice for enterprise contact centers that need a solution that is reliable, secure, and scalable.

Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨‍💻 Easy to use 🔗Smooth integration

Embed facial recognition into your apps for a seamless and highly secured user experience. No machine learning expertise is required. Features include: face detection that perceives faces and attributes in an image; person identification that matches an individual in your private repository of up to 1 million people; perceived emotion recognition that detects a range of facial expressions like happiness, contempt, neutrality, and fear; and recognition and grouping of similar faces in images. Recognize faces according to diverse attributes. Add facial recognition to your apps, all through a single API call. Run Face in the cloud or on the edge in containers. Rely on enterprise-grade security and privacy applied to both your data and any trained models. Detect, identify, and analyze faces in images and videos. Build on top of this technology to support various scenarios. Detect one or more human faces along with attributes.

Genesys Cloud is the platform for rapid innovation — for organizations of any size, and any industry. It’s an API-first solution, with more than 10 years of testing, refinement, and proven scalability and security. Get access to new functionality. Including the latest innovations in AI-powered customer and employee journeys. Empower your business with the best and broadest customer and employee experience capabilities. Choose a single provider and technology platform with a multitenant, microservices-based architecture you can trust. It provides the scale, flexibility, security and agility you need. Power more connected, meaningful customer conversations through Genesys Cloud. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.

Our Quality Assurance Platform helps Contact Centers like yours to optimize customer, agent and user experience to ultimately thrive. Answer a few simple questions and learn where you are on your journey to Smart Quality, and we'll provide you with personalized recommendations for how to take your QA to the next level. Mitigate risk by unifying customer feedback, performance data and text analytics to quickly identify conversations that require your attention. Integrate and fetch conversations, survey results and performance data into the most connected QA & improvement platform on the market. Auto-score 100% of calls, emails and chat sessions to highlight CX and compliance breaches. Build your own signals and filters to send conversations to your QA team for deep-dive evaluation and root-cause analysis. Generate reports your business will act on. Demonstrate ROI by plotting how your QA efforts increase efficiency, sales and both customer and employee satisfaction.

Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.

Imagine having your own super-clever assistant; tirelessly monitoring all the feedback, motivating your staff and reporting back only the most relevant action points for your attention. The state-of-the-art algorithms find the hidden pain-points for you. All discoveries are neatly summarized and presented back as prioritized to-do lists. Smart alerts will let you know if something needs your attention right away. Everything to make you act smarter than your competition. Sit back and enjoy the fact that someone is always monitoring the people that matter. We’ve wrapped up all their feedback as a single KPI that tells you and your colleagues what to react to, where, and when. Now it’s easier to discuss and share insights than ever before. Do you believe this requires consultancies, installation or a new infrastructure? Think again! OMBEA Insights is hassle-free for all company sizes and everyone can use the humanized insights. You’re up and running in minutes.

Our platform is developed in tandem with scientific innovations that reveal how people experience and express over 30 distinct emotions. Expressive understanding and communication is critical to the future of voice assistants, health tech, social networks, and much more. Applications of AI should be supported by collaborative, rigorous, and inclusive science. AI should be prevented from treating human emotion as a means to an end. The benefits of AI should be shared by people from diverse backgrounds. People affected by AI should have enough data to make decisions about its use. AI should be deployed only with the informed consent of the people whom it affects.

The Vokaturi software reflects the state of the art in emotion recognition from the human voice. Its algorithms have been designed, and are continually improved, by Paul Boersma, professor of Phonetic Sciences at the University of Amsterdam, who is the main author of the world’s leading speech analysis software Praat. Vokaturi can measure directly from your voice whether you are happy, sad, afraid, angry, or have a neutral state of mind. Currently the open-source version of the software chooses between these five emotions with high accuracy, even if it hears the speaker for the first time. The "plus" version of the software reaches the performance level of a dedicated human listener. As a developer you can easily include the Vokaturi software as a library in your own applications. You can choose between a free open-source license and a paid license.

Replace clunky ad testing with real world engagement. Attention and Emotions at the speed and scale of a click. We provide the science, the tools, and the platform to quickly set up, measure and respond to human behaviours at scale, cost-effectively. We believe that the more we understand the subconscious and conscious drivers of human behaviour, the better our predictions, decisions, and interactions will be. We are a group of science, technology and design experts obsessed with enabling everyday devices to observe and measure how people live their lives. Our consent-based platform enables everyday devices to safely capture and respond to the ​emotional, memory and thought​ drivers of ​human​ ​behaviour​ as people interact with ​digital experiences​. Through 7 years and 2.5 billion data points collected across 89 countries and 40 businesses, we developed a proprietary solution that monitors and understands how our digital experiences shape human behaviours.

To gain accurate and reliable data about facial expressions, FaceReader is the most robust automated system that will help you out. Clear insights into the effect of different stimuli on emotions. Very easy-to-use, save valuable time and resources. Easy integration with eye tracking data and physiology data. Many researchers have turned towards using automated facial expression analysis software to better provide an objective assessment of emotions. FaceReader software is fast, flexible, objective, accurate, and easy to use. It immediately analyzes your data (live, video, or still images), saving valuable time. The option to record audio as well as video makes it possible to hear what people have been saying, for example, during human-computer interactions, or while watching stimuli. FaceReader is the most robust automated system for the recognition of a number of specific properties in facial images, including the six basic or universal expressions.

CallMonitor is designed for business owners, managers and supervisors who are employing mobile call operators. As a call monitoring software with rich features to boost the productivity of your business and keep you informed. It allows you to gain deep insight and interesting statistics regarding company phone calls. Once CallMonitor is downloaded in your employees phones, call monitoring can begin, and you will have direct access from your web browser to your employees call history, call logs, call recordings, call statistics, performance of each employee plus a customer database with customer call patterns. CallMonitor allows you to see the complete call history and call log of your employees. CallMonitor offers a wide range of statistics that enables you to properly manage your call center. CallMonitor lets you listen to each call that your operators made using high quality call recorder app.

When advanced AI chatbots join forces with live agents, productivity hits warp speed. Put smarter chatbots and virtual agents to work for you. It’s hard to decipher the reality from the hype around AI chatbots. There are demos galore of so-called conversational bots, but replicating those for your business typically requires a whole lot of data scientists and scripted responses. No thanks. Our web chatbots are built for conversations from day one. Genesys DX (formerly Bold360) utilizes patented Natural Language Understanding to have real conversations with customers, where and when they want. With our online AI chat, you get full visibility into how the technology is analyzing input to arrive at resolutions, so you can tweak or optimize. There are an ever-growing number of digital channels, leading to inconsistent and poorly managed experiences that leave customers disappointed. Genesys DX delivers consistent AI-powered experiences across automated chat, email, social, SMS, and more.

MegaDialer is a cloud-based call center software designed to help businesses with preview or predictive dialing. With its interactive interface, users can view information about campaigns, track agents and perform real-time analytics. MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration. MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone.

Revolutionize your contact center with CallTools— the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time report

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!

alwaysAI provides developers with a simple and flexible way to build, train, and deploy computer vision applications to a wide variety of IoT devices. Select from a catalog of deep learning models or upload your own. Use our flexible and customizable APIs to quickly enable core computer vision services. Quickly prototype, test and iterate with a variety of camera-enabled ARM-32, ARM-64 and x86 devices. Identify objects in an image by name or classification. Identify and count objects appearing in a real-time video feed. Follow the same object across a series of frames. Find faces or full bodies in a scene to count or track. Locate and define borders around separate objects. Separate key objects in an image from background visuals. Determine human body poses, fall detection, emotions. Use our model training toolkit to train an object detection model to identify virtually any object. Create a model tailored to your specific use-case.

*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards.

Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance. Nearly one in five U.S. borrowers have already engaged with Prodigal during more than 200 million interactions. An intent engine that combines the strengths of artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) powers Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of new capacity and freeing agents to focus on experience. ProVoice analyzes and scores 100% of calls to minimize risk and increase

What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT. In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.

Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work.

Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.

AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place.

Using advanced artificial intelligence and machine learning EmoVu understands humans' emotions. EmoVu portal allows accurate measurement of video content's emotional engagement and effectiveness on target audiences. We invite both short and long-form video content owners to distribute ready-to-test creative to thousands of emotive viewers through our easy-to-use platform. Gauge messaging resonance and emotional connection to your creative, either for particular scenes or for the overall video before content debuts. Maximize emotional engagement and save wasted budgets on poor content. Use immediately after distribution to track early signs of engagement, social effect, content virality potential, and individual media outlet performances. Maximize content buzz and allocate smart budgets for campaign retargeting. Emotional campaigns are twice as likely to generate large profit gains than rational ones.

In many GVC applications the first step of the process is emotion recognition: the user speaks for a few seconds, and the GVC Emotion Recognition algorithm measures hundreds of acoustic properties of the user’s voice and distills from these cues an assessment of the user’s emotional state. We can feed the results from our emotion recognition algorithm into algorithms that choose an appropriate feedback to the user. As GVC we are primarily interested in kinds of feedback that improve the user’s performance and quality of life. Measuring the signals provided by the user’s voice, heart, lungs or other organs. The GVC Concept has been implemented in several demo apps. These employ a suite of proprietary algorithms that analyse many facets of the user’s speech, such as the GVC Emotion Recognition and GVC Voice Disorder Detection algorithms.

MorphCast Emotion AI Interactive Video Platform is the most flexible, easy to use and fast solution to let creatives design highly engaging interactive videos in minutes. In addition to the most updated interaction options, the video content can be triggered by the viewer’s facial expressions while watching it, thanks to our Facial Emotion AI integrated in the platform. MorphCast is a dynamic tool created for professionals. You can download it for free from Microsoft and Mac App Store. You will only pay for the minutes of views of your videos, and the first 2.000 minutes per month are always free. MorphCast also offers you an analytics dashboard to evaluate the performance of your interactive videos. You can measure how your contents perform and adjust your audience experience according to their interaction and emotional reaction.

The IBM Watson® Tone Analyzer uses linguistic analysis to detect emotional and language tones in written text. Watson Tone Analyzer can analyze tone at both the document and sentence levels. You can use the service to understand how your written communications are perceived and then to improve the tone of your communications. Businesses can use the service to learn the tone of their customers' communications and to respond to each customer appropriately, or to understand and improve their customer conversations. In this tutorial, you will learn how to use IBM Cloud Functions and cognitive and data services to build a serverless back end for a mobile application. Analyze emotions and tones in what people write online, like tweets or reviews. Predict whether they are happy, sad, confident, and more. Enable your chatbot to detect customer tones so you can build dialog strategies to adjust the conversation accordingly.

NoldusHub is the brand-new all-in-one research platform for human behavior studies. This software suite will streamline multimodal research from start to finish, providing high-quality data, and insights into human behavior. In order to understand a person’s motivation and emotional state, multimodal research is the way forward! But combining multiple types of measurements can be quite challenging, especially when you use several acquisition tools that have to be calibrated and started. That is exactly why we have developed NoldusHub®. From setting up to connecting all devices, to recording and visualizing results in a clear way, NoldusHub makes multimodal research easy! The entire process is organized and streamlined into one platform, from start to end, saving you valuable time, effort and frustration.

SmartCallMonitor easily adds the functionality of a telephone system to your TAPI-capable devices and transforms your phones and computers into a modern and highly efficient CTI solution. With a SIP account you will also benefit from all advantages of VoIP using SmartCallMonitor. Get your powerful solution for a modern telephony system. Is the server equipped with a TAPI interface and you want other computers to have the TAPI functionality too? Install the software on all connected computers. The data of the calls is retrieved by the server and the calls are controlled centrally. There is no need for the TAPI interface on every computer anymore! A sales, customer support employee can forward a call to the colleague who has been identified by SmartCallMonitor as the responsible account manager using the information from the database. The smart solution communicates between the computers that are connected to a TAPI device.

We offer ready components, such as face recognition SDKs, as well as custom software development services and hosted web services with a focus on image and video analysis, faces and objects recognition. Our technology is used by video and images archives, web advertising and entertainment projects, media content producers, video surveillance and security software solutions, end user and b2b software developers and others. Betaface facial recognition suite embraces whole range of complex operations from fundamental face detection through face recognition (identification, verification or 1:1, 1:N matching) to biometric measurements, face analysis, face and facial features tracking on video, age, gender, ethnicity and emotion recognition, skin, hair and clothes color detection, hairstyle shape analysis and facial features shape description. Our technology is used by video and images archives, web advertising and entertainment projects.

The leading In-Cabin Sensing solution that understands what is happening inside of a vehicle. It measures in real time, the state of the cabin, and that of the driver and occupants in it, to improve road safety and unlock personalized and more comfortable mobility experiences. We help businesses understand how their customers and consumers feel when they can’t or won’t say so themselves. By measuring unfiltered and unbiased responses, businesses can act to improve customer experience and marketing campaigns. Gain a holistic view of human behavior in your research with our partner iMotions' solution. Combined, this research platform seamlessly integrates emotion recognition technology and biometric sensors in one place. Affectiva is focused on advancing it’s technology in key verticals, automotive, media, audience and customer analytics, social robotics. Academic researchers should contact iMotions, who have our technology integrated into their platform.

Our image and video recognition APIs are proven, highly scalable, and leverage deep learning technology that you can implement within your own applications without prior knowledge of machine learning expertise. EyeRecognize’s suite of image and video recognition API services allow you to identify objects, people, text, scenes, and activities in images and videos, as well as detect any faces and NSFW content. Face Detection and Analysis, detect all face in images and video and get attributes such as face location, gender, age, eyes, and even emotion. Text Detection, extract text from images such as license plates, street signs, advertising, and brand names. Identify NSFW "Not Safe for Work" and other potentially inappropriate content across both image and video. The team behind EyeRecognize has been collectively developing artificial intelligence powered applications for over 40 years and first pioneered the use of machine learning to automate content moderation for social media.

Sybill is an emotionally aware video call assistant for sales teams. It captures your buyer's expressions and body language during the call in the context of what was being said to generate insights on who could be a champion, and what got them excited. Sybill allows sellers to move the deal forward with deep prospect intelligence. It allows sales leaders to transform their messaging and decks based on what resonates with their prospects, and coach their teams on winning behaviors. Sybill shows the top moments that got each of your prospects excited, so that you can follow-up with them on what matters most to them. Create a delightful experience for your prospects by always being in tune with their needs.

You need accurate data. Surveys are rarely filled out. RFID and Bluetooth (BLE) solutions are complex and pricey. Each smart camera passively analyzes hundreds of faces and produces metrics such as impressions, demographics (age/sex), and positive sentiment (happiness) over time. Setting up a camera takes less than 12 minutes and you may access our live dashboard anywhere and anytime. Measure the happiness of people over time by analyzing hundreds of faces with over 95% accuracy. Gain valuable insights about which demographics are the most and least engaged. Perform A/B tests to examine the effectiveness of different activations and content to see what works and why. Obtain powerful data and insights for your sales, marketing, and research efforts. Automatically track the total number of impressions (non-unique) and measure average dwell time to understand people's behavior. Use ethical facial analysis to uncover unique insights about your audience.

NtechLab platform processes video and recognizes human faces, bodies and actions, as well as cars and plate numbers. AI-powered technology enables record breaking accuracy and high speed of recognition. The multi-object and analytical capabilities of FindFace Multi unlock new scenarios for responding challenges of public sector and business. FindFace Multi quickly and accurately recognizes faces, human bodies, cars, and license plate numbers in a live video stream or in a video archive. Searching for faces, bodies, and vehicles in a database or in an archive is available both by a photo sample and by specific features, for example, by age, clothes color, or vehicle model. NtechLab developers are constantly improving recognition algorithms, increasing their performance and accuracy. With FindFace Multi it takes less than a second to detect a face in a video stream, recognize it, and search for a match in a database with billions of images.

Detect faces at various angles. Detect multiple faces in a photo simultaneously. With or without glasses. With any expression. High quality face recognition. One of the top recognition algorithms in the world. And blazing fast too. Find location of eyes, nose, mouth and many other points for each face detected in the photo. Apply attributes determination for gender and age, check if the person is smiling, have eyes open, lips sealed or wearing glasses. And even differentiate between clear and dark glasses! The cloud always on type of service allows for easy integration to any application: web, mobile, desktop or anything with Internet connectivity. SkyBiometry is free to start. Pick API functionalities and add it to your app! It only takes minutes. We believe that the rapid growth of cloud technologies open opportunities to deliver better products faster and scale out easier for our customers. And now we are ready to deliver the technology we know in the form you need.

Analyze people, crowds, vehicles, and other objects in real time with your cameras. Measure people, crowds, and vehicles anonymously in real time with your cameras. Gather smart metrics from your IP/security cameras in one step. Our technology works with several types of cameras and operating systems used around the world. On the go, at your desk or wherever you may go, your AdDashboard is with you all the time. View metrics that are important to your business and share them with customers. The strictest privacy and reliability methodologies have earned our reputation as the industry’s most trusted measurement company. We understand your need to intuitively access, utilize, and integrate our real-time data; so we made it effortless. Our computer vision infrastructure caters to all of our client’s needs, always ensuring the highest performance regardless of implementation.

With our secure co-browsing solution you can interact with your customers while having an audio & video conversation directly from your website or app. Increasing customer satisfaction has never been easier. With co-browsing you can show your users how to navigate your site or app, make a purchase, help them fill in a form, give suggestions and much more with audio & video capability. Users won’t need to install any plugins or software. Together with our partner LivePerson, we now have a new type of engagement called Messaging which takes Live Chat to the next level, adding flexibility. We have integrated popular 3rd party channels like Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, Apple Business Chat and more, agents can receive these Messaging engagements right inside Dynamics 365!

VirtlX is a fully customizable SaaS solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful. VirtlX Perceive is a cost-effective and time-saving method that assists marketing personnel in gathering these important data points in real-time and presenting this data in clear graphical formats. Net Promoter or Net Promoter Score (NPS) has been shown to correlate with revenue growth relative to competitors. It has been widely adopted by Fortune 500 companies and other organizations.