Audience
Content Guru delivers the AI behind critical moments. As Europe's largest Cloud CX provider and the only European vendor on the Gartner CCaaS Magic Quadrant, Content Guru delivers mission-critical, AI-powered customer experience solutions for large enterprises and governments. The world's leading enterprises and public sector organizations rely on Content Guru’s technology which delivers unmatched 99.999% reliability, and industry-leading security credentials. Its AI orchestration capabilities provide leading automation and human-assist capabilities, as well as autonomous and semi-autonomous agentic AI assistants.
About Content Guru storm
storm® is the CX platform of choice for enterprises seeking mission-critical CX that is highly scalable and has deep integrations into third-party hardware and software. brain® is Content Guru’s AI orchestration capabilities provide leading automation and human-assist capabilities as well as autonomous and semi-autonomous agentic AI assistants.
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Integrations
Company Information
Content Guru
Founded: 2005
United Kingdom
www.contentguru.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Content Guru storm Frequently Asked Questions
Content Guru storm Product Features
Call Center
Call Recording
Supported
Database
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Outbound Call Center
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Escalation Management
Not Supported
Manual Dialer
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
