Audience
Contact Centers, BPO, Defense, Government, Intelligence Agencies, Voice enabled applications
About Behavioral Signals
We are at the forefront of human communication in a groundbreaking era. Driven by cutting-edge AI technology, we go beyond words, diving deep into the intricacies of human expression. Understanding emotions, assessing behaviors, and predicting intent, we unlock the essence of every interaction. Our transformative impact spans various industries, from strengthening security and defense operations to redefining contact centers and empowering financial institutions with invaluable insights. With our innovative approach, we reshape the way connections are made and understood, ushering in a new era of communication.
Our core technology is provided via our Behavioral Signals API, which is responsible to predict low-level and behavioral voice characteristics from audio signals.
Applications:
- Customer Service
- Security, Intelligence, and Law Enforcement
- Cognitive Health & Mental Health
- Digital Companions/Chatbots
- Healthcare
- Entertainment
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Pricing
Free Trial:
Free Trial available.
Company Information
Behavioral Signals
Founded: 2016
United States
behavioralsignals.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
24/7 Live Support
Behavioral Signals Frequently Asked Questions
Q: What kinds of users and organization types does Behavioral Signals work with?
Behavioral Signals works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Behavioral Signals support in their product?
Behavioral Signals supports these languages: English, German, Greek, Italian, Korean, Portuguese, Russian, Spanish, and Turkish.
Q: What kind of support options does Behavioral Signals offer?
Behavioral Signals offers support via 24/7 live support.
Q: What other applications or services does Behavioral Signals integrate with?
Behavioral Signals integrates with: Genesys Cloud CX and Uniphore.
Q: Does Behavioral Signals have an API?
Yes, Behavioral Signals has an API.
Q: What type of training does Behavioral Signals provide?
Behavioral Signals provides training in the form of documentation, in person, and videos.
Q: Does Behavioral Signals offer a free trial?
Yes, Behavioral Signals offers a free trial.
Q: What pricing for support is available for Behavioral Signals?
Behavioral Signals offers support included with purchase.
Q: What pricing for training is available for Behavioral Signals?
Behavioral Signals offers training included with purchase.
Behavioral Signals Product Features
Call Center
Escalation Management
Supported
IVR / Voice Recognition
Supported
Predictive Dialer
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Inbound Call Center
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Customer Engagement
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Feedback Collection
Supported
Video Content
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Customer Satisfaction
Analytics
Supported
Call Reporting
Supported
Complaint Monitoring
Supported
360 Degree Feedback
Not Supported
Feedback Collection
Not Supported
Survey Management
Not Supported
Emotion Recognition
Machine Learning
Supported
Speech Emotions
Supported
Video Emotions
Supported
Facial Emotions
Not Supported
Facial Expression Analysis
Not Supported
Photo Emotions
Not Supported
Written Text Emotions
Not Supported
