Sogolytics4.7 out of 5 stars |
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| Behavioral Signals | Sogolytics | |||||
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Behavioral Signals:
About
We are at the forefront of human communication in a groundbreaking era. Driven by cutting-edge AI technology, we go beyond words, diving deep into the intricacies of human expression. Understanding emotions, assessing behaviors, and predicting intent, we unlock the essence of every interaction. Our transformative impact spans various industries, from strengthening security and defense operations to redefining contact centers and empowering financial institutions with invaluable insights. With our innovative approach, we reshape the way connections are made and understood, ushering in a new era of communication.
Our core technology is provided via our Behavioral Signals API, which is responsible to predict low-level and behavioral voice characteristics from audio signals.
Applications:
- Customer Service
- Security, Intelligence, and Law Enforcement
- Cognitive Health & Mental Health
- Digital Companions/Chatbots
- Healthcare
- Entertainment
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Sogolytics:
About
Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization.
Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time.
Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform.
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Behavioral Signals:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Sogolytics:
Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Behavioral Signals:
Audience
Contact Centers, BPO, Defense, Government, Intelligence Agencies, Voice enabled applications
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Sogolytics:
Audience
Experience management products by Sogolytics cater to enterprise-level organizations across all industries. The software is robust and can scale to accommodate organizations of all sizes and users with varying skill levels.
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Behavioral Signals:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Sogolytics:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Behavioral Signals:
API
Offers API
Supported
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Sogolytics:
API
Offers API
Supported
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Behavioral Signals:
Screenshots and Videos |
Sogolytics:
Screenshots and Videos |
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Behavioral Signals:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Sogolytics:
PricingFree Pro plan: Free for life
Pro plan: $39/month or $469/year Pro Max plan: $49/month or $589/year Enterprise plans: Call for pricing, +1 (800) 646-0520 SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Supported
Free Trial
Supported
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Behavioral Signals:
Reviews/
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Sogolytics:
Reviews/
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Sogolytics:
Pros from Real UsersPros
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Behavioral Signals:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Sogolytics:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Behavioral Signals:
Company InformationBehavioral Signals
Founded: 2016
United States
behavioralsignals.com
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Sogolytics:
Company InformationSogolytics
Founded: 2009
United States
www.sogolytics.com
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Behavioral Signals:
Alternatives |
Sogolytics:
Alternatives |
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Behavioral Signals:
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Sogolytics: | |||||
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Sogolytics:
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Behavioral Signals:
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Sogolytics:
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Behavioral Signals:
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Sogolytics:
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Behavioral Signals:
Categories |
Sogolytics:
Categories |
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Behavioral Signals:
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Supported
Complaint Monitoring
Supported
Feedback Collection
Not Supported
Survey Management
Not Supported
Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Not Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Emotion Recognition Features
Facial Emotions
Not Supported
Facial Expression Analysis
Not Supported
Machine Learning
Supported
Photo Emotions
Not Supported
Speech Emotions
Supported
Video Emotions
Supported
Written Text Emotions
Not Supported
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Sogolytics:
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Not Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
360 Degree Feedback Features
Dashboard
Supported
Feedback / Surveys
Supported
Progress Tracking
Not Supported
Question Library
Supported
Rater Selection
Supported
Self Service Portal
Supported
Supports External Reviewers
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Success Features
Account Alerts
Supported
Account Management
Not Supported
Communication Management
Not Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Not Supported
Onboarding
Not Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
Employee Engagement Features
Benchmarking
Not Supported
Cultural Alignment
Not Supported
Employee Awards
Not Supported
Employee Guides
Not Supported
Employee Recognition
Not Supported
Feedback Management
Supported
Goal Management
Not Supported
Health & Wellness Programs
Not Supported
Performance Management
Not Supported
Pulse Surveys
Supported
Experience Management Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
HR Analytics Features
Compensation Plan Modeling
Not Supported
Dashboard
Supported
HR Metrics Library
Supported
Leave & Absence Reporting
Not Supported
Predictive Modeling
Not Supported
Recruiting Management
Not Supported
Succession Planning
Not Supported
Talent Management
Not Supported
Trend Analysis
Supported
Turnover Tracking
Not Supported
SMS Survey Features
Alerts / Notifications
Supported
Analytics / Reporting
Supported
Audience Targeting
Supported
Campaign Management
Supported
Contact Management
Supported
Customizable Templates
Supported
Keyword Tracking
Not Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Not Supported
Scheduled Messaging
Not Supported
Survey Builder
Supported
Template Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
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Behavioral Signals:
Integrations
Adobe Marketo Engage
Not Supported
Asana
Not Supported
Facebook
Not Supported
Genesys Cloud CX
Supported
Google Drive
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
HubSpot Marketing Hub
Not Supported
Mailchimp
Not Supported
Microsoft Outlook
Not Supported
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Sogolytics:
Integrations
Adobe Marketo Engage
Supported
Asana
Supported
Facebook
Supported
Genesys Cloud CX
Not Supported
Google Drive
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
HubSpot Marketing Hub
Supported
Mailchimp
Supported
Microsoft Outlook
Supported
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Behavioral Signals:
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