Audience

Companies of all sizes

About Calldrip

What is Calldrip and why should my sales organization use it?

For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT.

In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.

Pricing

Starting Price:
$99.00/month/user
Pricing Details:
Plans are tiered with the number of agents you have on a team. Fundamental features with each package include Rapid Response, call recording, and phone support. Our no-contract pricing plans are flexible to meet any company's needs.

Integrations

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Company Information

Calldrip
United States
www.calldrip.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Calldrip Frequently Asked Questions

Q: What kinds of users and organization types does Calldrip work with?
Q: What languages does Calldrip support in their product?
Q: What kind of support options does Calldrip offer?
Q: What other applications or services does Calldrip integrate with?
Q: What type of training does Calldrip provide?
Q: How much does Calldrip cost?

Calldrip Product Features

Appointment Reminder

Calendar Management Supported
Email Reminders Supported
Online Booking Supported
SMS Messaging Supported
Two-Way Messaging Supported
Appointment Scheduling Not Supported
Call Reminders Not Supported
Payment Reminders Not Supported
Recurring Appointments Not Supported
Rescheduling Not Supported

Appointment Scheduling

Appointment Reminders Supported
Calendar Sync Supported
Client Database Supported
Mobile Access Supported
Online Booking Supported
Online Payments Supported
Room Booking Management Supported
Automated Scheduling Not Supported
Group Scheduling Not Supported
Multi-Location Not Supported
Recurring Appointments Not Supported

Artificial Intelligence

For Sales Supported
Machine Learning Supported
Process/Workflow Automation Supported
Virtual Personal Assistant (VPA) Supported
Chatbot Not Supported
For Healthcare Not Supported
For eCommerce Not Supported
Image Recognition Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Rules-Based Automation Not Supported

Business Intelligence

Ad Hoc Reports Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Performance Metrics Supported
Trend / Problem Indicators Supported
Visual Analytics Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Natural Language Generation (NLG) Not Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported

Call Recording

Event Triggered Recording Supported
Instant Retrieval Supported
On-Demand Recording Supported
Archiving Not Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
File Transfer Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Call Tracking

CRM Supported
Call Recording Supported
Call Routing Supported
Conversion Tracking Supported
Keyword Tracking Supported
Call Log Not Supported
Caller Identification Not Supported
Campaign Management Not Supported
IVR / Voice Recognition Not Supported

Contact Management

Contact Database Supported
Contact History Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Activity Management Not Supported
Appointment Management Not Supported
Contact Import/Export Not Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Customer Engagement

Analytics Supported
Communication Management Supported
Churn Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience

Analytics Supported
Action Management Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Satisfaction

Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported
360 Degree Feedback Not Supported

Customer Service

Alerts / Escalation Supported
Appointment Management Supported
Surveys & Feedback Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Healthcare CRM

Marketing Automation Supported
Patient Communications Supported
Audience Targeting Not Supported
Campaign Management Not Supported
Medical History Records Not Supported
Patient Management Not Supported
Physician Management Not Supported
Predictive Analytics Not Supported

Inside Sales

Auto-Dialing Supported
Call Recording Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Supported
Performance Management Supported
Call List Management Not Supported

Lead Capture

Dashboard Supported
Data Extraction Supported
Lead Notifications Supported
Online Forms Supported
Business Card / Badge Scanning Not Supported
Lead Distribution Not Supported
Lead Nurturing Not Supported
Lead Qualification Not Supported
Lead Scoring Not Supported

Lead Management

Activity Tracking Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Supported
Prospecting Tools Supported
Source Tracking Supported
Campaign Management Not Supported
Lead Nurturing Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported

Machine Learning

Deep Learning Not Supported
ML Algorithm Library Not Supported
Model Training Not Supported
Natural Language Processing (NLP) Not Supported
Predictive Modeling Not Supported
Templates Not Supported
Visualization Not Supported
Statistical / Mathematical Tools Not Supported

Marketing Analytics

Dashboard Supported
Performance Metrics Supported
Website Analytics Supported
A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported

Marketing Automation

Analytics / ROI Tracking Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Sales Intelligence Supported
Website Visitor Tracking Supported
A/B Testing Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported

Mobile App Analytics

Channel Attribution Supported
Revenue Tracking Supported
A/B Testing Not Supported
Cohort Analysis Not Supported
Funnel Analysis Not Supported
In-App Events Tracking Not Supported
Push Notifications Not Supported
Retention Tracking Not Supported
Uninstall Tracking Not Supported

Reporting

Customizable Dashboard Supported
Forecasting Supported
Marketing Reports Supported
Report Export Supported
Scheduled / Automated Reports Supported
Data Source Connectors Not Supported
Drag & Drop Not Supported
Drill Down Not Supported
Email Reports Not Supported
Financial Reports Not Supported
OLAP Not Supported
Sales Reports Not Supported

Reputation Management

Response Management Supported
Review Generation Supported
Review Monitoring Supported
Campaign Management Not Supported
Gamification Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Sales Force Automation

Call Management Supported
Customer Database Supported
Lead Management Supported
Referral Tracking Supported
Campaign Management Not Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Email Marketing Not Supported
Field Sales Management Not Supported
Opportunity Management Not Supported
Performance Metrics Not Supported
Proposal Generation Not Supported
Sales Forecasting Not Supported
Territory Management Not Supported

Speech Recognition

Audio Capture Supported
Automatic Transcription Supported
Call Analysis Supported
Multi-Languages Supported
Speech-to-Text Analysis Supported
Voice Recognition Supported
Automatic Form Fill Not Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Not Supported
Specialty Vocabularies Not Supported
Variable Frequency Not Supported