Alternatives to 360dialog

Compare 360dialog alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to 360dialog in 2026. Compare features, ratings, user reviews, pricing, and more from 360dialog competitors and alternatives in order to make an informed decision for your business.

  • 1
    Freshchat

    Freshchat

    Freshworks

    Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
    Starting Price: $15.00/month/user
  • 2
    Ultramsg

    Ultramsg

    Ultramsg

    Ultramsg is designed to create chatbots and integrate WhatsApp with business systems: CRM, ERP or a website.you can sending and reading messages from the CRM-system. Make a chatbot and integrate WhatsApp with your systems: ERP, CRM, your app or website. You can use any programmable language easily.
    Starting Price: $39 per month
  • 3
    Chat Mitra

    Chat Mitra

    Chat Mitra

    Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp. The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement. Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.
    Starting Price: ₹0.20 per conversation
  • 4
    MEXS

    MEXS

    APPbyYOU

    APPbyYOU has a messaging platform - the basis on which our messenger systems are built. The messaging platform offers the possibility of connecting any system that you already use in your company. Use MEXS as a smart factory messenger, for example, and connect your machines to manage faults via chat. It is also easy to connect ERP and CRM systems. Depending on the use case, you can map a wide variety of workflows. You use an on-premise solution or a cloud service - data sovereignty is still your responsibility. Customize your personal messaging system in the AppEditor and expand the functions using the available widgets such as vacation requests, sick leave and much more. With MEXS you communicate securely, GDPR-compliant and, above all, device-independent - this is how you increase productivity and team collaboration in your company. Solve the WhatsApp and Dropbox problem by promoting and facilitating team collaboration with your own messenger and your own cloud.
    Starting Price: €4 per user per month
  • 5
    Sanoflow

    Sanoflow

    Sanodoc Technologies

    Unify your customer conversations across popular messaging apps like WhatsApp and Facebook Messenger with our all-in-one omnichannel platform for seamless conversational sales, promotional messaging, and enhanced customer service. Robust business messaging platform for driving sales & customer experience. Connect with customers via WhatsApp, Messenger, Instagram, and more using a single omnichannel platform. Enhance your communication and deliver a consistent, unified customer experience.
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    JediDesk

    JediDesk

    JediDesk

    JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service.
  • 7
    Callbell

    Callbell

    Callbell

    Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.
    Starting Price: $15 per month
  • 8
    Atom

    Atom

    Atom

    Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp.
  • 9
    HORISEN Business Messenger
    All-in-one app for successful messaging campaigns and customer communication. HORISEN Business Messenger is a multi-award-winning platform for campaign management and omnichannel communication. It is a scalable, robust application for businesses of all types and sizes, built for professional Messaging and Marketing Technologists and Marketers. Business Messenger is a powerful turnkey application with all features needed for seamless communication across multiple channels, manageable from a single point. HORISEN Business Messenger enables brands to provide their customers with user-friendly and seamless experience across their preferable touchpoints. It is an all-in-one messaging technology solution for orchestrating seamless communication across multiple channels like SMS, WhatsApp, Telegram, Viber, Instagram, FB Messenger, Google Business Chat, RCS, Web Push, etc. With its powerful features, Messaging Technologists can take their messaging business to the next level.
  • 10
    Alcméon

    Alcméon

    Alcméon

    With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible.
  • 11
    Wetarseel

    Wetarseel

    Wetarseel

    Wetarseel AI is a WhatsApp Business API platform that enables businesses to scale customer communication, automate engagement, and drive sales through WhatsApp. The platform supports bulk messaging, chatbot building, marketing automation, and campaign management from a single dashboard. Businesses can send promotions, OTPs, alerts, and support messages with high delivery rates and real-time analytics. The multi-agent shared team inbox allows teams to collaborate on conversations, while contact segmentation ensures targeted messaging. A no-code chatbot builder lets companies automate customer journeys without technical expertise. API integration and webhooks support developers embedding WhatsApp messaging into existing systems. Key integrations include Stripe, Shopify, Instagram, Messenger, TikTok, and Google Gemini. The platform serves e-commerce brands, fintechs, healthcare providers, real estate firms, restaurants, and SMEs. A free trial is available.
    Starting Price: $50/month/user
  • 12
    Franz

    Franz

    Franz

    Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.
    Starting Price: $3.99 per month
  • 13
    All-in-One Messenger

    All-in-One Messenger

    All-in-One Messenger

    One app for all your communication services! Use messengers like WhatsApp, Telegram, Messenger, Skype, Gmail and many more in one app! Manage all your messengers in one app. All-in-One Messenger supports more than 40+ messengers. Change the appearance, manage Push Notifications, use multiple instances or use the dark mode. The settings tab got you covered. All-in-One Messenger shows an unread message count right in your appbar and informs you via Desktop Notifications.
  • 14
    Lead Notifi

    Lead Notifi

    Lead Notifi

    Lead Notifi is a WhatsApp sales and marketing automation platform designed to help businesses manage customer communication and generate more leads. Built on the official WhatsApp Business API, it allows companies to send broadcasts, automate replies, and track customer interactions from a centralized dashboard. Businesses can import contacts and launch targeted messaging campaigns with real-time insights on delivery, reads, and engagement. The platform includes AI-powered automation that can respond to customer queries, qualify leads, and schedule follow-ups automatically. Lead Notifi also supports multi-channel communication by integrating WhatsApp, Instagram, and Messenger conversations into one unified inbox. Interactive message features such as call-to-action buttons and quick replies help businesses improve engagement and conversion rates. With automation workflows and campaign tracking, Lead Notifi helps businesses scale their customer communication and marketing efforts efficie
    Starting Price: ₹999/month/user
  • 15
    Sinch Contact Pro
    Sinch Contact Pro is an omnichannel cloud contact center solution designed to enhance customer service experiences. It supports various communication channels, including telephony, email, chat, video, SMS, and messaging apps like WhatsApp, Facebook Messenger, and Viber. The platform integrates seamlessly with CRM systems such as Salesforce, ServiceNow, and SAP, providing agents with a unified interface to manage customer interactions. Features include real-time monitoring, historical reporting, agent guidance, and outbound campaign management. Additionally, Sinch Contact Pro offers pre-integrated chatbot support through Sinch Chatlayer, enabling efficient handling of customer inquiries. Deployment options are flexible, with both cloud-based and on-premise solutions available, ensuring adaptability to various organizational needs.
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    DialogTab

    DialogTab

    DialogTab

    DialogTab is a conversational commerce platform that automates receiving your order or guidance to your user a product via WhatsApp. Search product then share it with users and identify product by the link and image. Multiple agents can work together on WhatsApp. Suggest your product directly in the chat. Set and track sales goals. Engage with visitors stuck at checkout. Upsell by offering complementary products. Allow your customer to buy products on WhatsApp and finish the process on their favorite platform. Stay connected with the customer by WhatsApp to upsell new products anytime. Keep track of the performance of your salesperson in real-time. Filter and analyze graphs as you wish. Increase your customer experience by integrating with the applications that you like and need. Choose your channels between WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or collect all and connect to the platform.
    Starting Price: $19 per month
  • 17
    Dialog Insight

    Dialog Insight

    Dialog Insight

    Dialog Insight is a multi-channel marketing automation platform designed to engage audiences and build lasting customer relationships. It offers features to create, manage, automate, and optimize campaigns via email, push, SMS, RCS, WhatsApp, and more. User-friendly interfaces and tools like surveys, contests, events, forms, and web tracking provide a 360° view of customers. Advanced segmentation targets audiences based on behavior, preferences, and purchase history for relevant communications. Automation features enable complex multi-channel campaigns, delivering the right message at the right time. The platform includes marketing pressure management, customer lifecycle tracking, and performance tracking tools for insights and strategy optimization. Dialog Insight is ISO27001 secure and RGPD compliant, with exceptional customer support. It provides tools for acquiring, retaining, and reactivating customers, ensuring effective and profitable campaigns.
    Starting Price: $209 per month /194€ per month
  • 18
    Ticker

    Ticker

    Securitec

    Forget about using different Apps to chat with your customers. Centralize everything with Ticker! Improve your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Unify chats from WhatsApp, Instagram, Messenger and more in a single conversation thread. Get a 360 view of your customers without missing a thing. Create chatbots for all your channels quickly. Make them for different days and time ranges so that they respond in all situations. Create and manage your business products. Generate sales from your chats and keep track of your income in our CRM modules. Chat with your customers through their favorite messaging applications, such as WhatsApp, Instagram, Facebook Messenger or chat. Share enriched messages, attaching files or images, so they have accurate information.
    Starting Price: $9.99 per user per month
  • 19
    Saysimple

    Saysimple

    Saysimple

    Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management
    Starting Price: €15 per user per month
  • 20
    Sinch Engage
    Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.​
    Starting Price: 499€ per month
  • 21
    SmartEngage

    SmartEngage

    Level Up Global

    We make sure your emails land in the inbox for the highest opens possible. Send newsletters or schedule for later. Import your lists without restrictions. SmartClean technology filters out any harmful email bots, typos, spam traps, bounces, etc. so your list stays 100% validated. Messenger marketing with chatbots is the biggest communication channel that has emerged since email. SmartEngage's Drag-n-drop interface allows you to easily collect Messenger contacts, send messages, create drip campaigns, and employ a variety of other marketing tactics all without any coding. Groundbreaking hybrid opt-in forms allow you to collect email addresses, Messenger subscribers, and web push notification subscribers independently or in a beautiful integrated approach. First-of-its-kind automation allows you to seamlessly engage with your subscribers between email, Messenger, and web push notifications so that your message has its best chance to be seen.
  • 22
    Frizbit

    Frizbit

    Frizbit

    Frizbit is a multi-channel Marketing Orchestration Platform helping marketing teams of transactional internet businesses to bring their customers back to their websites. Via Frizbit, internet companies can deliver optimized and personalized engagement experiences to their users by sending automated and hyper-personalized messages based on user behavior on both desktop and mobile devices. It allows marketers to create automated campaigns for each stage they abandon their journeys such as cart abandonment or product retargeting. These automated & personalized messages are sent multi-channel via web push notification, SMS, and email channels or it can be also connected to other channels such as Facebook messenger, WhatsApp or slack via webhooks. These are basically retargeting campaigns but without ads. In return, it helps recovering lost conversions, increase revenue, user retention and life-time value on their websites or apps.
    Starting Price: $49 per month
  • 23
    Message.help

    Message.help

    Message Help

    Message.help - marketing automation service to increase sales. Our chatbots on WhatsApp, Instagram, Messenger, and Telegram make customer interactions a breeze. Visualize your sales funnel, unify your chats, and never miss a request. Automate tasks, launch bulk message campaigns, and boost team performance. Our chatbots respond even at night, and our bulk message campaigns drive engagement. Quick to set up, fully customizable, and with a special offer for Integrators. Try it for free today!
    Starting Price: €11
  • 24
    Convertway by Unicommerce

    Convertway by Unicommerce

    Shipway Technology

    Convertway is the ultimate gateway for more conversions. This app can help you instantly automate your cart recovery & all your re-marketing flows like customer win-back, reviews & upsell, bulk campaigns, back-in-stock alerts, or any other marketing activities. It has a complete suite of SMS & WhatsApp Marketing services. Whereas in SMS you can send SMS using your own sender ids. Track all the SMS messages, clicks, and ROI generated by them and allow you a 2-way communication over SMS. Similarly, it has a complete WhatsApp suite on things like WhatsApp Chat widget, WhatsApp conversations, WhatsApp flows & WhatsApp Broadcasts. The simple and easy-to-setup interface will save you time and you can start sending messages within minutes. Our aim is that every store on Shopify, no matter the size and order numbers can create and start efficient marketing flows in a few clicks and generate extra 30% revenue.
    Starting Price: $36 per month
  • 25
    Picky Assist

    Picky Assist

    Picky Assist

    We know how important a conversation is to a business. Teambox is blended after doing extensive research in the market that offers similar products and services in order to ensure that we have covered everything for the businesses who want to go the extra mile to provide the best communication experience for customers and an easy collaboration tool for the teams. Bring all your team members into a single unified platform to manage the customer queries received in WhatsApp & Facebook Messenger. Create Departments to make the team organized and route specific chat to a department based on the message context or customer attribute values like a user asking for a sales query of a particular product route to the right department or to a user.
    Starting Price: $14 per month
  • 26
    Flow.ai

    Flow.ai

    Flow.ai

    Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like SMS, Messenger, WhatsApp, Web Widget, Telegram, Instagram, Twitter and more. You also have the possibility to create call deflection IVR bots with our Twilio integration. Create a single bot for all channels with our Channel-Specific Design, and enable your company to be reachable 24/7 from all around the world in over 100+ supported languages. Ideal for small businesses to globally operating enterprises. In various industries like Retail & E-commerce, HR & Recruitment, Agencies, Hotels & Hospitalities, Restaurants, Financial Services, Travel & Airlines, Logistics, Software & Technology, Property Management, and more! You can get easily started for free and learn from our extensive documentation, YouTube tutorials, blogs, and our Slack support channel, or contact us on sales@flow.ai for any question.
    Starting Price: $19.00/month
  • 27
    Lemur Live Chat
    Lemur live chat Integration › Contact › Profit! Messaging via instant messengers and online chat in one widget. Direct support agent call. No callbacks needed! Integration with websites and CRM systems in a few clicks. Adaptable widget to any kind of website design. Customized chat settings according to business needs and preferences. Transfer customer data directly to CRM. Lemur Live Chat: Taking common approaches outside of the box. Communicate with your clients via live-chat or messengers. Integrate lemur live chat to your website and CRM in just couple of minutes. Receive direct calls to support managers directly. Get full client data after the first contact. Social networks and Live chat in One Widget. Viber, Telegram, WhatsApp, Facebook, VK etc are now available for your support service. Clients can now connect with you via live chat or messenger apps. This enables support agents to deal with requests efficiently within one system. Also allows client information storage
    Starting Price: $9 per month
  • 28
    Social Hub.AI

    Social Hub.AI

    Social Hub.AI

    Based on innovative technologies such as Cloud-Native, AI-Agents and Web3, the integrated design of CRM, CDP and MA is adopted to help brands build Omni-channel consumer operation capabilities. Automate interactive conversations in AI Call, WhatsApp Messenger, and EDM to grow your brand. Integrate localized systems to collect data across omni-channel. Based on big data analysis and AI algorithm, brand One ID is formed. Create customer labels and 360° customer profile.
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    Smarketing Cloud

    Smarketing Cloud

    Smarketing Cloud

    ​Smarketing Cloud is a unified, AI-powered sales and marketing platform designed to streamline customer engagement and drive business growth. It integrates CRM, sales, marketing automation, and AI tools into a single interface, enabling businesses to manage contacts, build customer segments, and automate workflows effectively. The platform offers multi-channel marketing capabilities, allowing users to run campaigns across email, SMS, Messenger, WhatsApp, and more, with features like workflow automation, audience segmentation, and analytics. Smarketing Cloud's CRM software provides contact management, company profiles, and a 360° customer view, facilitating personalized customer experiences and improved sales processes. Its sales software includes lead management, deals management, pipeline management, and prospecting tools, helping sales teams close deals faster.
    Starting Price: $500 per month
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    WOZTELL

    WOZTELL

    WOZTELL

    WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.
    Starting Price: $49 per month
  • 31
    Sunshine Conversations
    The messaging platform for conversational business. Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The way we communicate has fundamentally changed. With more than 5 billion accounts worldwide, messaging apps like Facebook Messenger, WhatsApp, and WeChat have made it easy to connect in a more personal way with friends and family from anywhere in the world. Businesses already know they need to be where their customers are. But with the growing number of channels and constantly changing technology, it’s become harder than ever to manage conversations across channels. With the rise of bots, AI, and interactivity in messaging, these channels are quickly evolving from places we chat to places where we do business.
    Starting Price: $145 per month
  • 32
    Whaticket

    Whaticket

    Whaticket

    Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.
    Starting Price: $109 per month
  • 33
    Chat API

    Chat API

    Chat API

    Chat API is designed to create chat bots and integrate WhatsApp with business systems: CRM, ERP or a website. Chat API is already used for many projects: sending and reading messages from the CRM-system, recording in the beauty salon, sending details of the vacancy or chat-bot with promotional codes. Create a chat bot in a couple of hours or integrate into 6,000 dialogs per day in PHP, JavaScript, Google Docs, Python, Java, C# or even VBA. The official closed API WhatsApp WEB under the hood works stably and does not fall when you update WhatsApp - this is our main difference from other solutions.
    Starting Price: $39 per month
  • 34
    PureSocial

    PureSocial

    Sixbell

    Add social networks and digital messaging to your Genesys Contact Center. PureSocial is the cloud solution to enrich your Genesys contact center with a 100% omnichannel vision. By integrating social networks and digital messaging, you can expand the capabilities of your current Contact Center. Add powerful features to improve the experience of your customers and increase the productivity of your agents. With PureSocial you can incorporate Twitter, Facebook, Instagram, YouTube, Linkedin, Messenger, SMS and WhatsApp in less than 24 hours and only with a few clicks on your Genesys Cloud.
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    HandySends

    HandySends

    HandySends

    Cloud Communication API integration platform helps you to integrate Email, SMS, and WhatsApp functionalities with a set of free software libraries. Intuitive on-brand triggered transactional email service with powerful API or SMTP servers and with a great email framework. Send a primitive, trustworthy, customized SMS with our Transactional SMS Service, perhaps the most impressive approach to reach your clients. Send messages securely, deliver notifications, customer care on the world’s most well-known messaging application WhatsApp with HandySends APIs and programming. Trim down your bounce rate to boost performance using our real-time Email validation API resulting in better delivery.
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    Teletype

    Teletype

    Teletype App

    Teletype is an omnichannel customer communication platform that brings all your messengers, social media, email, and website chat into a single workspace. Manage conversations from WhatsApp, Telegram, Instagram Direct, Facebook, Viber, email, and website chat — all in one panel. Every customer gets a unified profile with full conversation history, contact details, and visit data. Built-in tools include a mini-CRM, smart request routing, operator performance analytics, AI assistants, reply templates, and broadcast messaging via Teletype Sender. Native integrations integrations with popular CRMs, telephony, analytics and automation services, plus an open public API for custom scenarios. Several integrations are available for free. 1000+ companies and 4500+ operators use Teletype to handle 350M+ messages. Setup takes 15 minutes.
    Starting Price: $18/month
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    360 Textolic

    360 Textolic

    360 Degree Cloud Technologies Private Limited

    360 Textolic is a powerful multichannel messaging solution that enables sales, marketing, and support teams to engage customers directly from their CRM. It supports over 11 communication channels, including SMS, WhatsApp, RCS, Telegram, and Messenger — all managed from a unified platform. With features like bulk and one-to-one messaging, automated scheduling, no-code chatbots, and CRM integration, Textolic helps teams improve response rates and streamline communication without switching tools. Users can personalize campaigns, automate follow-ups, and measure performance with built-in reports and analytics. Ideal for companies using Salesforce, HubSpot, or Zoho, 360 Textolic reduces operational overhead and simplifies outreach at scale. Businesses worldwide rely on it for faster, smarter, and more personalized customer engagement.
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    Bookboost

    Bookboost

    Bookboost

    Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.
    Starting Price: €99 per month
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    Mavibot

    Mavibot

    Mavibot.ai

    Mavibot is an all-in-one platform for small and medium businesses to automate sales, customer communication, and support. Build AI-powered chatbots for any messenger — WhatsApp, Telegram, Instagram, Facebook — using a flexible no-code visual builder or let AI generate your entire funnel from a text prompt. The built-in AI Assistant handles sales, appointment booking, consultations, and FAQs around the clock. Manage all customer messages from one inbox, run email and messenger broadcasts, track performance with analytics, and use the built-in CRM to nurture leads. You can also create websites, online stores, and courses without coding, and accept payments directly through the platform. Mavibot replaces a stack of separate tools with one unified system.
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    Altcraft

    Altcraft

    Altcraft Platform

    Altcraft Platform is an omnichannel CDP . Distributed as a private cloud or on-premise software. - On-premise deployment allows to customize the software to fit exact business needs. - Cloud offers an account with tariffs based on the number of customer profiles. FEATURES Collect customer profiles - Entire history of actions - Multiple resource subscriptions - Location & device information - CRM & SQL data integration - Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Testing Tools - Content personalization - Static & dynamic segmentation - Web & messaging events tracking - Transactional messaging - Easy, powerful email builder Communicate via digital channels - Messengers - SMS marketing - Rich mobile and web push - Banners, social & custom channels - Forms Check analytics in real time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels - Summary reports
    Starting Price: $300/mo
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    ChatMaxima

    ChatMaxima

    ChatMaxima

    ChatMaxima's conversational marketing software makes it easy to create unique chat experiences for your website visitors. With our drag-and-drop builder, you can embed powerful AI-powered chatbots anywhere on your site. Our chatbots can generate intelligent responses from your website or documents, and they can even connect with customers on Facebook Messenger and WhatsApp. Sign up for ChatMaxima today and experience the power of dynamic AI assistance. Despite significant investments in organic and paid marketing, businesses grapple with low conversion rates. Recognizing the need for enhanced customer engagement, we seek to optimize marketing efforts for maximized ROI. Juggling multiple messaging platforms can be a nightmare, especially for lean teams. Discover how to streamline your support process and effortlessly handle customer queries across various channels like WhatsApp, Facebook Messenger, and more.
    Starting Price: $49 per month
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    AutoResponder

    AutoResponder

    AutoResponder

    I will send automatic replies to your favorite messengers the way you like. You can easily customize me on your phone for free! AutoResponder sends automatic chat replies to your favorite messengers individually with the help of many different options. Create as many custom rules for different messages as you like. Or send out-of-office replies with just one. Process messages with your web server, connect to ChatGPT/GPT-4 or Dialogflow AI or trigger custom actions with Tasker. The most popular AutoResponder with over 4 million app downloads. Add unlimited auto-reply rules tailored to your needs. AutoResponder can help with any conversation. There are endless possibilities! AutoResponder works with WhatsApp and WA businesses equally. It can perfectly reply to friends, clients, and other chats. Automatically reply to any incoming messages from the Viber messenger. There are unlimited customization options. Usable without a login.
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    Poli Digital

    Poli Digital

    Poli Digital

    Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.
    Starting Price: $150/month
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    eBSEG Digital Messaging Platform
    eBSEG Digital Messaging Platform will help your business to reach the customers via almost digital channels like WhatsApp, Facebook Messenger, Android/ ios notifications, web notifications, SMS, and emails. Increase Customer Engagement and Keep them updated with the latest products, services, news, and personalized financial alerts by using eBSEG Digital Messaging Platform. Start now and Enhance your Business Marketing Strategy.
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    Marketing Master IO

    Marketing Master IO

    Marketing Master IO

    You know what it’s like trying to set systems online. Normally, you need to subscribe to loads of different platforms to take care of all this. Not only does this cost you a fortune in monthly subscriptions. But it also drains your time as you painstakingly learn how to use each platform. With Marketing Master IO, you get all this in one place. So you can conquer the online world with ease and in no time at all. Build chatbots for Messenger, Instagram, WhatsApp, and Google Messages. Increase your average order value (AOV) with one-click upsells. Rescue lost customers with abandoned cart recovery messages. Maximize your store with physical & digital products. Automatically reply to all comments and send private messenger chat, auto export customers to Google sheet. Force Facebook to show your posts to more people by employing comment automation with auto follow-ups for Messenger and Instagram.
    Starting Price: $15 per month
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    AsisteClick

    AsisteClick

    AsisteClick

    Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.
    Starting Price: $6.99 per month
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    Grace

    Grace

    Nevotek

    Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.
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    respond.io

    respond.io

    respond.io

    Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
    Starting Price: $99 per month
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    Frisbee

    Frisbee

    Frisbee

    Corporations are adding work-from-home and cross-border hiring policies. For people who have transitioned to working remotely, enterprise messengers such as Frisbee have become irreplaceable and vital communication tools. Voice calls and messages are encrypted in accordance with national standards. Private cloud deployment in a trusted data center. Email has established itself as a standard for communication in government structures, but it does not meet modern requirements and is not designed for quick conversations. Email messaging may cause chaos with the addressee or file losses. It is also hard to read after 7 letters in a chain and find the necessary information in your inbox. Frisbee provides modern collaboration and brings order to your correspondence with workspaces, group chats, hashtags and personalized notifications. Public messengers such as Whatsapp and Telegram are ideal for personal chit-chatting and even some businesses are trying to use them in working communications.
    Starting Price: $50 per month
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    Amplify.ai

    Amplify.ai

    Amplify.ai

    Amplify.ai has developed the industry’s first and only enterprise-class Conversational AI Platform. It offers persistent, personalized, messaging-based experiences across a large and ever-expanding diversity of “conversational surfaces”. Supported today: Facebook, Facebook Messenger, WhatsApp, Instagram, RCS, desktop and mobile web, in-app integrations, Facebook’s Click-to-Messenger ads, and Google’s AdLingo ad unit. Our platform includes everything you need to create and manage your own Branded Virtual Assistant. These next-generation chatbots go beyond simple menu-based interaction, offering the full range of messaging-based conversational engagement, from text-only to media-rich. Conversational engagement is the new frontier in advertising, giving brands a chance to bring prospects down the funnel both in first contact and in follow-on re-engagement.