360dialog vs. Chat API Comparison


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About Successful messenger communication requires smart Use Cases and Technology. The 360dialog Messenger Communication Platform & WhatsApp Messaging API is your provider to run effective Use Cases via API or on-premise (as unified messaging CRM integrations). Connect contacts and contextual data to your Messenger, for your personalized communications. Powerful automation tools and high-performance messaging API – 100% message delivery rate. Be available for your existing and future team with WhatsApp, the channel most of your team members already use. No extra app needed, just integrate your HR solution via 360dialog API and time tracking or HR solutions are available via WhatsApp!	About Chat API is designed to create chat bots and integrate WhatsApp with business systems: CRM, ERP or a website. Chat API is already used for many projects: sending and reading messages from the CRM-system, recording in the beauty salon, sending details of the vacancy or chat-bot with promotional codes. Create a chat bot in a couple of hours or integrate into 6,000 dialogs per day in PHP, JavaScript, Google Docs, Python, Java, C# or even VBA. The official closed API WhatsApp WEB under the hood works stably and does not fall when you update WhatsApp - this is our main difference from other solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a WhatsApp Business API and mobile automation solution	Audience Companies or individuals who want to create chat bots and integrate WhatsApp with business systems
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €49 per month Free Version Not Supported Free Trial Supported	Pricing $39 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I tried other WhatsApp BSPs, a few didn't even answer my requests. I had used Twilio which is crap and it scales very expensive when you have a lot of conversations. Cons I did not make any bad experience. Some features are not perfectly documented, but support was very helpful. I chose premium support and it was the right decision.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information 360dialog Germany www.360dialog.com	Company Information Chat API Founded: 2015 Russia chat-api.com/en/
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Categories Marketing Automation Supported	Categories Chatbot Supported SMS Marketing Supported
Show More Features Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Not Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Not Supported Drip Campaigns Not Supported Dynamic Content Not Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Not Supported Social Marketing Not Supported Website Visitor Tracking Not Supported
Integrations Axis LMS Supported Pipedream Not Supported Termii Supported WhatsApp Not Supported respond.io Supported View All 3 Integrations	Integrations Axis LMS Not Supported Pipedream Supported Termii Not Supported WhatsApp Supported respond.io Not Supported View All 2 Integrations
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