Freshchat

Freshchat

Freshworks
+
+

Related Products

  • Yeastar P-Series PBX System
    116 Ratings
    Visit Website
  • Klaviyo
    5,288 Ratings
    Visit Website
  • Squaretalk
    275 Ratings
    Visit Website
  • ActiveCampaign
    17,180 Ratings
    Visit Website
  • CrankWheel
    187 Ratings
    Visit Website
  • Attentive
    1,438 Ratings
    Visit Website
  • ND Wallet
    14 Ratings
    Visit Website
  • Shape Software
    134 Ratings
    Visit Website
  • Adzooma
    254 Ratings
    Visit Website
  • iPaper
    41 Ratings
    Visit Website

About

Successful messenger communication requires smart Use Cases and Technology. The 360dialog Messenger Communication Platform & WhatsApp Messaging API is your provider to run effective Use Cases via API or on-premise (as unified messaging CRM integrations). Connect contacts and contextual data to your Messenger, for your personalized communications. Powerful automation tools and high-performance messaging API – 100% message delivery rate. Be available for your existing and future team with WhatsApp, the channel most of your team members already use. No extra app needed, just integrate your HR solution via 360dialog API and time tracking or HR solutions are available via WhatsApp!

About

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a WhatsApp Business API and mobile automation solution

Audience

Sales teams, customer service teams, and marketers of SaaS & eCommerce software with up to 50 team members

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€49 per month
Free Version
Free Trial

Pricing

$15.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 5.0 / 5
features 4.2 / 5
design 4.8 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

360dialog
Germany
www.360dialog.com

Company Information

Freshworks
Founded: 2011
United States
www.freshworks.com/live-chat-software/

Alternatives

Alternatives

LiveAgent

LiveAgent

Quality Unit
MEXS

MEXS

APPbyYOU
Verloop.io

Verloop.io

Magiclane App Service Pvt. Ltd
Sanoflow

Sanoflow

Sanodoc Technologies

Categories

Categories

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Botmind
Calendly
Clearbit
CloudNuro
Kaily
Kindly
Kleene
Morphic
Neyox
Potion
Quickwork
Screendesk
Shopify Inbox
StoryXpress
Stripe
Success4
Truto
Unifonic
Upscope
elevio

Integrations

Botmind
Calendly
Clearbit
CloudNuro
Kaily
Kindly
Kleene
Morphic
Neyox
Potion
Quickwork
Screendesk
Shopify Inbox
StoryXpress
Stripe
Success4
Truto
Unifonic
Upscope
elevio
Claim 360dialog and update features and information
Claim 360dialog and update features and information
Claim Freshchat and update features and information
Claim Freshchat and update features and information