Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.
Learn more
BrandMail®, developed by BrandQuantum, is a software solution that seamlessly integrates with Microsoft Outlook to empower every employee in the organization to automatically create consistently branded emails via a single toolbar that provides access to brand standards and the latest pre-approved content. Develop email signatures in line with your brand specifications which look consistent, no matter which device or platform they are viewed on. Your signatures are tamper-proof and centrally managed. More importantly, users see their signatures, banners and surveys when they create, reply or forward emails. BrandMail does not reroute your emails via any external servers and does not append rules to your exchange environment. It works directly within Microsoft Outlook. Leverage every email as an opportunity to brand consistently and minimize the security risks associated with the tampering of HTML signatures.
Learn more
Relay
Send & receive text messages, set auto-responders, schedule notifications & accept payments using your existing business phone number. Respond to customer inquiries via SMS or Facebook Messenger so you can provide better support quicker. Automate important notifications like bill payment due dates, appointment reminders, etc. via text messaging. Segment your customers and send them targeted text messages to drive more sales. Charge customers, or create subscriptions within a text conversation. No need to switch between apps. 90% of text messages are read within 3 minutes. interact with customers, employees and contractors in real-time using mobile messages. Untether customer support from your website's "live chat" by giving customers the flexibility to message you anytime, even on the go. Create rule based drip campaigns to nurture first-time and VIP customers so you can grow your business.
Learn more