Replyco
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.
Learn more
Auto-Respond
Auto-Respond replies to new leads the instant they arrive. When a customer reaches out through Yelp, Thumbtack, Facebook Messenger, Facebook Lead Ads, Instagram DMs, Google Local Services Ads, or Nextdoor, it sends a personalized reply in under 2 seconds, 24/7, including nights and weekends. An AI voice agent can also call the lead back instantly. Built for home-service businesses (plumbers, roofers, HVAC, cleaners, contractors) where the first company to respond usually wins the job: MIT research (Dr. James Oldroyd) found waiting even 5-30 minutes makes you 100x less likely to reach a lead. Multi-touch follow-up (Day 1/3/7) runs automatically and stops the moment the customer replies or books. Setup takes under 2 minutes. Flat per-channel pricing: Yelp $99/mo, Thumbtack $99/mo, Facebook Messenger $49/mo, Facebook Lead Ads $19/mo, voice agent $10/mo per number + $1/min outbound. 7-day free trial. No contracts, no per-lead fees, no lead caps.
Learn more
Bamboo Cricket
Your customers want to communicate... but are you listening? Bamboo Cricket offers a suite of affordable, easy-to-use customer service tools that will help you make the connection and keep the conversation going. Available individually or as a bundle, only Bamboo Cricket offers a complete solution. Email marketing continues to be one of the most effective methods of communicating with your customers. It may seem daunting, but we offer an intuitive, reliable & secure email marketing platform that makes sending email campaigns easy, no matter your experience with email marketing. Email campaigns result in more than clicks to a website. Replies, customer service requests and auto-responder messages are often left unaddressed by standard email deployment solutions. Our inbound Email capabilities help you generate sales and maintain customer contacts. Today's customers are more sophisticated and many expect online chat as a basic service offering.
Learn more
SnapRetail
Personalization, email auto-responders and scannable coupons. Save time with 800+ pro templates. SnapRetail makes it easy to create a unified marketing plan from one powerful marketing tool – the planning calendar. Get a comprehensive view of your marketing plan: emails, social posts, and events. Smart email marketing is all about sending the right message at the right time. SnapRetail’s drag-and-drop editor, auto-responders and personalization capabilities make it easy for you to drive sales and results. Staying successful on social media requires you to constantly be engaged with your customers, and SnapRetail takes the guesswork out of what to say and lets you plan all your social accounts in one place – a day, week, or month at a time. Looking to increase your small business sales online? We give you the option to sell products through email with ease.
Learn more