Audience

Customer Service solution for companies

About Bamboo Cricket

Your customers want to communicate... but are you listening? Bamboo Cricket offers a suite of affordable, easy-to-use customer service tools that will help you make the connection and keep the conversation going. Available individually or as a bundle, only Bamboo Cricket offers a complete solution. Email marketing continues to be one of the most effective methods of communicating with your customers. It may seem daunting, but we offer an intuitive, reliable & secure email marketing platform that makes sending email campaigns easy, no matter your experience with email marketing. Email campaigns result in more than clicks to a website. Replies, customer service requests and auto-responder messages are often left unaddressed by standard email deployment solutions. Our inbound Email capabilities help you generate sales and maintain customer contacts. Today's customers are more sophisticated and many expect online chat as a basic service offering.

Pricing

Starting Price:
$29.95 per month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Bamboo Cricket
Founded: 2006
United States
www.bamboocricket.com

Videos and Screen Captures

Bamboo Cricket Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
Phone Support
Online

Bamboo Cricket Frequently Asked Questions

Q: What kinds of users and organization types does Bamboo Cricket work with?
Q: What languages does Bamboo Cricket support in their product?
Q: What kind of support options does Bamboo Cricket offer?
Q: How much does Bamboo Cricket cost?

Bamboo Cricket Product Features

Customer Service

Alerts / Escalation Supported
Live Chat Supported
Queue Management Supported
Self Service Portal Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Performance Metrics Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported