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About

Successful messenger communication requires smart Use Cases and Technology. The 360dialog Messenger Communication Platform & WhatsApp Messaging API is your provider to run effective Use Cases via API or on-premise (as unified messaging CRM integrations). Connect contacts and contextual data to your Messenger, for your personalized communications. Powerful automation tools and high-performance messaging API – 100% message delivery rate. Be available for your existing and future team with WhatsApp, the channel most of your team members already use. No extra app needed, just integrate your HR solution via 360dialog API and time tracking or HR solutions are available via WhatsApp!

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a WhatsApp Business API and mobile automation solution

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€49 per month
Free Version
Free Trial

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I tried other WhatsApp BSPs, a few didn't even answer my requests. I had used Twilio which is crap and it scales very expensive when you have a lot of conversations.

Cons

  • I did not make any bad experience. Some features are not perfectly documented, but support was very helpful. I chose premium support and it was the right decision.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

360dialog
Germany
www.360dialog.com

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com

Alternatives

Alternatives

WhatsApp

WhatsApp

Meta
MEXS

MEXS

APPbyYOU
Viber

Viber

Viber Media
Sanoflow

Sanoflow

Sanodoc Technologies

Categories

Categories

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Integrations

Apple Business Chat
Axis LMS
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Termii
Twilio
Viber
WeChat
WhatsApp
X (Twitter)
respond.io

Integrations

Apple Business Chat
Axis LMS
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Termii
Twilio
Viber
WeChat
WhatsApp
X (Twitter)
respond.io
Claim 360dialog and update features and information
Claim 360dialog and update features and information
Claim Saysimple and update features and information
Claim Saysimple and update features and information