Audience

Anyone looking for a calling and messaging app

About Viber

Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling!

Pricing

Free Version:
Free Version available.

Integrations

Ratings/Reviews - 5 User Reviews

Overall 4.0 / 5
ease 4.4 / 5
features 4.0 / 5
design 4.4 / 5
support 4.0 / 5

Company Information

Viber Media
Luxembourg
www.viber.com

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
Mac
iPhone
iPad
Android
Training
Not Offered
Support
Online

Viber Frequently Asked Questions

Q: What kinds of users and organization types does Viber work with?
Q: What languages does Viber support in their product?
Q: What other applications or services does Viber integrate with?
Q: Does Viber have a mobile app?
Q: What type of training does Viber provide?

Viber Product Features

Community

Discussions / Forums Supported
Group Management Supported
Social Media Management Supported
Content Management Not Supported
Content Moderation Not Supported
Event Management Not Supported
Ideation / Crowdsourcing Not Supported
Member Directory Not Supported
Membership Management Not Supported
Website Management Not Supported
White Label Not Supported

Customer Communications Management

Batch Communications Supported
Chat / Messaging Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Video Content Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Print Management Not Supported
Template Management Not Supported

Customer Engagement

Communication Management Supported
Community Management Supported
Feedback Collection Supported
Live Chat Supported
Video Content Supported
Analytics Not Supported
Churn Management Not Supported
Content Syndication Not Supported
Gamification Not Supported

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported

Messaging

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Video Conferencing Supported
Voice Calling Supported
Groups / Channels Not Supported
Payments Not Supported
Threaded Discussion Not Supported

Team Chat

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Video Conferencing Supported
Voice Calling Supported
Groups / Channels Not Supported
Payments Not Supported
Threaded Discussion Not Supported

Viber Verified User Reviews

Write a Review
  • Vasile M.
    Programmer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Aggressive advertising, annoying updates"

    Posted 2021-05-18

    Pros: Works well as a desktop messaging app, synced with the android version. But the alternatives are much better, thus this is not to be recommended.

    Cons: This software insists to interrupt you by its updates, which become available very frequently, and which you have no choice but to be interrupted by, since the app doesn't give up till you restart it, then opens up its blog page each time. There is no option to turn this incredibly annoying behaviour off. Irritated customers writing reviews such as this one, ensue.

    Also, the advertising is very obtrusive.

    Overall: Just use WhatsApp or other alternatives that equally have a desktop app for Windows/mac, they don't use advertising and don't interrupt you all the time with their stupid unnecessary updates.

    Read More...
  • A Viber User
    Business Analyst
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Viber - Review"

    Posted 2020-06-10

    Pros: (+) Viber desktop application and very good sync with the desktop application.
    (+) Transfer of photos and videos without drop in quality.
    (+) It can seamlessly do group calling with more users without a drop in quality.
    (+) Self-erasing messages is a great way of cleaning up space.

    Cons: (-) No blocking of calls feature.
    (-) Nonavailability and limited audience base which is a drawback.
    (-) Too many stickers and gifs make it annoying.
    (-) There is no backup option for your chat like in WhatsApp.

    Overall: I started using Viber in early 2015. I liked the desktop application which comes in handy. The application provides great video and audio calling quality. Images and videos can be shared with dropping quality. If you can convince people around you to use Viber it is a good option.

    On an overall level, it is a really good option for day to day communication. It does the basic job and provides good features.

    Read More...
  • Akilesh R.
    Dr
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One of the apps that kicked off the IM revolution"

    Edited 2020-06-13

    Pros: This was one of the first instant messaging app I had on my iPhone. Simple to set up and uses your phone number and instantly shows all other contacts that have Viber.

    It has stickers which is a fun way to communicate with friends and family.

    Great group calling support and quality with 20 people and more.

    Has message encryption so your privacy is safe.

    Cons: Needs more innovative features to catch up with its competitors.

    App crashes sometimes and have to close the app via switcher and open again.

    Sometimes doesn't detect mobile data.

    Overall: It's a great app and I still use it because of the video call quality and security. Personally I find the stickers very appealing. But it has some rough edges and can do better.

    Read More...
  • Pinku S.
    Accountant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Using for 5 years"

    Posted 2020-06-06

    Pros: It can connect more than 200 people in group chat. Video quality is very good even on unstable connection. Funny stickers and emojis. Can join many global public community to make new friends.

    Cons: I never faced any issue on usage of this app. It works very well for what it made for.

    Overall: Overall I'm using Viber for a very long time and can say it's best of any video calling app. It's very fun to use app. I liked its self destruct mode which automatically delete chat after your read no other app have this functionality.

    Read More...
  • A Viber User
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for international"

    Posted 2020-05-24

    Pros: Love how easy it is to use to send messages internationally at no additional cost when they also have Viber.

    Cons: Super easy to use which I can't think of any cons.

    Overall: It's such an easy tool to use and i'd recommend it for anyone needing a messaging tool for international use.

    Read More...
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