LINE

LINE

Naver
Viber

Viber

Viber Media
+
+

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About

Free Messaging Whenever, Wherever. Send free one-on-one and group texts to your friends anytime, anywhere! LINE is available for a variety of smartphone devices (iPhone, Android, Windows Phone, BlackBerry, and Nokia) and even your PC. Free Voice & Video Calls. Call friends and family as often as you want, for as long as you want. Free international voice and video calls make it easy to stay connected. Currently available for iPhone, iPad, Android, Windows Phone, PC (Windows and Mac), and LINE Lite on Android. Share exactly how you’re feeling by choosing from over 10,000 stickers and emoticons! Visit the Sticker Shop to discover original stickers of your favorite characters and celebrities. LINE NEWS is the most popular news content curation service in Asia and aims to deliver valuable content that enrich your everyday life. Receive medical consultations at home when you don't have time to visit a hospital or want to avoid the crowd.

About

Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling!

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone who wants to have chat, voice, or video conversations via the LINE app

Audience

Anyone looking for a calling and messaging app

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 3.7 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.4 / 5
features 4.0 / 5
design 4.4 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Enjoyable when it works. Such a shame that everything is handled by bots they need a costumer service.
  • It offers very easy to connect with friends and family using it's an intuitive video and messaging services. The video was clean and crisp. The group is great to interact with my colleagues.
  • Chat groups can support up to 200 friends, so easy to add all of your friends. It has free voice and video calling. Works on all platform as mobile phone and personal computer. It has funny face play feature which makes fun to share.

Cons

  • -block accounts for no reason, no warning or any sort of information. -losing account regularly. -no customer service.
  • No cons I ever had using this. Worked great for me.
  • There is no "chat delete for everyone" so you can't delete if you sent some messages by mistake.

Pros & Cons from Real Users

Pros

  • Works well as a desktop messaging app, synced with the android version. But the alternatives are much better, thus this is not to be recommended.
  • (+) Viber desktop application and very good sync with the desktop application. (+) Transfer of photos and videos without drop in quality. (+) It can seamlessly do group calling with more users without a drop in quality. (+) Self-erasing messages is a great way of cleaning up space.
  • This was one of the first instant messaging app I had on my iPhone. Simple to set up and uses your phone number and instantly shows all other contacts that have Viber. It has stickers which is a fun way to communicate with friends and family. Great group calling support and quality with 20 people and more. Has message encryption so your privacy is safe.
  • It can connect more than 200 people in group chat. Video quality is very good even on unstable connection. Funny stickers and emojis. Can join many global public community to make new friends.
  • Love how easy it is to use to send messages internationally at no additional cost when they also have Viber.

Cons

  • This software insists to interrupt you by its updates, which become available very frequently, and which you have no choice but to be interrupted by, since the app doesn't give up till you restart it, then opens up its blog page each time. There is no option to turn this incredibly annoying behaviour off. Irritated customers writing reviews such as this one, ensue. Also, the advertising is very obtrusive.
  • (-) No blocking of calls feature. (-) Nonavailability and limited audience base which is a drawback. (-) Too many stickers and gifs make it annoying. (-) There is no backup option for your chat like in WhatsApp.
  • Needs more innovative features to catch up with its competitors. App crashes sometimes and have to close the app via switcher and open again. Sometimes doesn't detect mobile data.
  • I never faced any issue on usage of this app. It works very well for what it made for.
  • Super easy to use which I can't think of any cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Naver
Founded: 1999
South Korea
line.me

Company Information

Viber Media
Luxembourg
www.viber.com

Alternatives

JioChat

JioChat

Reliance Jio Platforms

Alternatives

KakaoTalk

KakaoTalk

Kakao
JioChat

JioChat

Reliance Jio Platforms
WeChat

WeChat

Tencent
LINE

LINE

Naver
WhatsApp

WhatsApp

Meta

Categories

Business VoIP Supported
Live Chat Supported
Messaging Supported
Team Chat Supported
Telephony Supported

Categories

Community Supported
Live Chat Supported
Messaging Supported
Team Chat Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Not Supported
On-Demand Communications Not Supported
Personalization Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Not Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Not Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Community Features

Content Management Not Supported
Content Moderation Not Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Not Supported
Member Directory Not Supported
Membership Management Not Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Integrations

Aiseesoft FoneEraser Supported
BotDelive Supported
Corezoid Supported
Dr.Fone Supported
Grace Supported
Guestara Supported
InteliWISE Supported
Jumper.ai Supported
Lemur Live Chat Supported
MTX Connect Supported
MyAlice Supported
Phonsee Supported
Proto Supported
Saysimple Supported
SleekFlow Supported
Tenorshare UltData Supported
Tookbox Supported
Zev Supported
respond.io Supported
widening.io Supported

Integrations

Aiseesoft FoneEraser Supported
BotDelive Supported
Corezoid Supported
Dr.Fone Supported
Grace Supported
Guestara Supported
InteliWISE Supported
Jumper.ai Supported
Lemur Live Chat Supported
MTX Connect Supported
MyAlice Supported
Phonsee Supported
Proto Supported
Saysimple Supported
SleekFlow Supported
Tenorshare UltData Supported
Tookbox Supported
Zev Supported
respond.io Supported
widening.io Supported
Claim LINE and update features and information
Claim LINE and update features and information
Claim Viber and update features and information
Claim Viber and update features and information