Audience

For security-concious companies and organizations that care about secure communications, protected by end-to-end encryption.

About Rocket.Chat

Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection.

It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you.

Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data.

Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code.

Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

Pricing

Starting Price:
$ 3/user/month
Pricing Details:
https://rocket.chat/pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Rocket.Chat
Founded: 2016
United States
rocket.chat

Product Details

System Requirements

SaaS
Windows
Mac
Linux
iPhone
iPad
Android

Training

Documentation
Live Online
Webinars

Support

24/7 Live Support

Rocket.Chat Frequently Asked Questions

Q: What kinds of users and organization types does Rocket.Chat work with?
Q: What languages does Rocket.Chat support in their product?
Q: What kind of support options does Rocket.Chat offer?
Q: What other applications or services does Rocket.Chat integrate with?
Q: Does Rocket.Chat have a mobile app?
Q: What type of training does Rocket.Chat provide?
Q: Does Rocket.Chat offer a free trial?
Q: How much does Rocket.Chat cost?
Q: What pricing for support is available for Rocket.Chat?
Q: What pricing for training is available for Rocket.Chat?

Rocket.Chat Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Real Time Editing
Video Conferencing
Content Management
Document Management
Project Management
Task Management
Version Control

Customer Experience

Feedback Management
Knowledge Management
Text Analysis
Action Management
Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Survey Management
Trend Analysis

Customer Service

Alerts / Escalation
Call Center Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Social Media Integration
Virtual Assistant
Appointment Management
Email Management
Self Service Portal
Surveys & Feedback
Workflow Management

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Activity / News Feed
Blogs

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Geo Targeting

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Remote Work

Collaboration
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing
Credential Management
Project Management

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Activity / News Feed