360dialog vs. Teletype Comparison


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About Successful messenger communication requires smart Use Cases and Technology. The 360dialog Messenger Communication Platform & WhatsApp Messaging API is your provider to run effective Use Cases via API or on-premise (as unified messaging CRM integrations). Connect contacts and contextual data to your Messenger, for your personalized communications. Powerful automation tools and high-performance messaging API – 100% message delivery rate. Be available for your existing and future team with WhatsApp, the channel most of your team members already use. No extra app needed, just integrate your HR solution via 360dialog API and time tracking or HR solutions are available via WhatsApp!	About Teletype is an omnichannel customer communication platform that brings all your messengers, social media, email, and website chat into a single workspace. Manage conversations from WhatsApp, Telegram, Instagram Direct, Facebook, Viber, email, and website chat — all in one panel. Every customer gets a unified profile with full conversation history, contact details, and visit data. Built-in tools include a mini-CRM, smart request routing, operator performance analytics, AI assistants, reply templates, and broadcast messaging via Teletype Sender. Native integrations integrations with popular CRMs, telephony, analytics and automation services, plus an open public API for custom scenarios. Several integrations are available for free. 1000+ companies and 4500+ operators use Teletype to handle 350M+ messages. Setup takes 15 minutes.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies searching for a WhatsApp Business API and mobile automation solution	Audience Online stores
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €49 per month Free Version Not Supported Free Trial Supported	Pricing $18/month Flexible modular pricing — pay only for the channels and features your team actually needs. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I tried other WhatsApp BSPs, a few didn't even answer my requests. I had used Twilio which is crap and it scales very expensive when you have a lot of conversations. Cons I did not make any bad experience. Some features are not perfectly documented, but support was very helpful. I chose premium support and it was the right decision.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information 360dialog Germany www.360dialog.com	Company Information Teletype App Founded: 2018 Russia teletype.app
Alternatives Chat Mitra	Alternatives Teletype for Atom Atom
Ultramsg	DooPage
MEXS APPbyYOU	Chatwik
Sanoflow Sanodoc Technologies	Infobip
JediDesk View All	Sinch Engage Sinch View All
Categories Marketing Automation Supported	Categories Customer Communications Management Supported
Show More Features Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Not Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Not Supported Drip Campaigns Not Supported Dynamic Content Not Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Not Supported Social Marketing Not Supported Website Visitor Tracking Not Supported	Show More Features Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported
Integrations Axis LMS Supported Bitrix24 Not Supported Facebook Not Supported Instagram Not Supported Kommo Not Supported Telegram Not Supported Termii Supported Viber Not Supported WhatsApp Not Supported respond.io Supported View All 3 Integrations	Integrations Axis LMS Not Supported Bitrix24 Supported Facebook Supported Instagram Supported Kommo Supported Telegram Supported Termii Not Supported Viber Supported WhatsApp Supported respond.io Not Supported View All 7 Integrations
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