Alternatives to Wavetec Queue Management
Compare Wavetec Queue Management alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Wavetec Queue Management in 2026. Compare features, ratings, user reviews, pricing, and more from Wavetec Queue Management competitors and alternatives in order to make an informed decision for your business.
-
1
WaitWell
WaitWell
WaitWell is a comprehensive queue management and appointment scheduling platform built to elevate customer service, streamline operations, and boost overall efficiency. The system enables organizations to manage virtual queues, walk-ins, and pre-booked appointments through web links, QR codes, SMS, or optional self-service kiosks. Customers receive real-time notifications, AI-powered wait time estimates, and reminders, reducing uncertainty and frustration while improving satisfaction. Staff gain access to intuitive dashboards, advanced analytics, and reporting tools that help optimize workflows, staffing, and service delivery. WaitWell also supports secure payments and integrates seamlessly with key systems such as electronic health records (EHRs), customer relationship management (CRM) platforms, and student information systems (SIS), ensuring smooth data flow and stronger operational efficiency. -
2
Qminder
Qminder
Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn. -
3
TablesReady
Table's Ready, LLC
Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download. -
4
Visual Queue Network (VQN)
UUNI-SOURCE 2000, Inc.
Visual Queue Network (VQN) is a cutting-edge debt collection recovery and compliance software solution developed by UNI-SOURCE 2000. Powered by Microsoft.NET, the VQN Product Suite helps financial institutions seamlessly manage debt collection, compliance, and recovery with robust reporting, workflow management, and dynamic queuing technologies. VQN is the Collections and Recovery tool used by the Fiserv Signature Banking CORE as well as Fiserv Cleartouch CORE. It is additionally interfaced to many other CORE Banking Solutions. VQN has been on the market since 1992 and is a very mature offering. -
5
QLess
QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.Starting Price: 500.00/month -
6
Queue-it
Queue-it ApS
Queue-it empowers organizations to deliver seamless user experiences and protect their brand reputation by controlling online traffic. Crashes and slowdowns threaten even the biggest of businesses. They impact sales, frustrate visitors, and damage reputation and trust. Traffic management solutions equip brands to protect themselves against the threat of downtime. Queue-it’s cloud-based virtual waiting room lets organizations control web traffic to deliver a fair and frictionless user experience, no matter the demand. It gives organizations peace of mind and confidence on their busiest days, so they can focus on delivering customers and citizens the experience they deserve. Since Queue-it’s first waiting room went live in 2010, over 50 billion users have passed through our system. Today, we have offices in Copenhagen, Minneapolis, and Sydney, and people joining our queues from 172 countries around the globe. -
7
Waitwhile
Waitwhile
Waitwhile is a smart waitlist and scheduling platform that helps 20000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.Starting Price: $59.00/month -
8
Qmatic Experience Cloud
Qmatic
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more. -
9
Qwaiting
Qwaiting
With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.Starting Price: $89 per month per location -
10
Qmatic Orchestra
Qmatic
Regardless of whether you need a system for smooth queue management or a robust platform for omni channel customer journey management - Qmatic Orchestra 7 is the solution. Take care of your visitors already before they arrive - with Orchestra 7 you can offer both online appointment booking and mobile tickets. Once on your premises you may opt to allow for check-in via a self-service kiosk, a reception or offer both and let your visitor decide which method to use. Finally, when the visit is over, Orchestra 7 also lets you reach out and ask for customer feedback in order for you to learn more and stay in touch with your visitors. Thanks to its modular design Orchestra 7 may be tailored to suit your specific needs, with regards both to functionality, number of branches and amount of users. And, as your needs change, Orchestra offers all the flexibility need to adapt. -
11
Most customers wait for a long time in branches and get the worst experience from this. eBSEG Mobile Queuing Solution is a great option for businesses that want to minimize customer wait time inside the branch and improve customer satisfaction. eBSEG Queuing solution is designed to give your customers the ability to : - Check which branch is empty/crowded thus making people load balance on branches a lot better. - Book a queue number before moving to the branch and moving to the branch only when they are needed. - Get notifications of the current queue number in the line & estimated time for your queue number. eBSEG Queuing solution is designed to work with your current queuing and integrate with your current infrastructure. we do NOT ask you to throw your current Queuing solution investment, but we just need to integrate with it in cooperation with your current traditional queuing solution provider.
-
12
Qtrac
Qtrac
A world-leading queue management system. Qtrac® is a cloud-based virtual queuing and appointment scheduling platform. Thousands of customers are queued by Qtrac every day. Learn why both small businesses and the nation’s largest enterprise companies choose Qtrac. It’s no secret that customers hate to wait. Discover how virtual queuing puts customers back in charge, increasing satisfaction and boosting brand loyalty. Eliminate lines and crowds with virtual queuing. Easily manage visitors plus gain insights into their needs prior to serving them. Control and manage workload and occupancy to maximize efficiency. Manage capacity with appointment scheduling. Engage and connect with mobile queuing. Communicate directly with customers for the ultimate personalized experience. Eliminate customer frustration and improve brand loyalty. Appointment reminders keep customers on time and reduce no-shows. Wait-time notifications offer marketing and advertising opportunities.Starting Price: $216.90 per month -
13
Irisys Queue Management
IRISYS
Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items. -
14
Queue Mobile
Fulcrum Design
Do your customers get frustrated by waiting in long lines? Are you overwhelmed by complaints as a result of long lines? Want to increase your revenue while increasing customer satisfaction? Unfortunately, congestion, long queues and long waiting times have become part of our lives but now with Queue Mobile customers are free from standing in line. Queue Mobile’s innovative technology combines the power and affordability of the internet and the speed of SMS Queuing System messaging to create a virtual waiting line. Queue Mobile™” is a comprehensive customer flow solution that is scalable for small and large organizations seeking to increase customer satisfaction at the point of service. The unique technology used by Queue Mobile requires no special equipment or software. Queue Mobile is a cloud based SAS solution. A PC, tablet or smartphone with internet access is all that is needed. -
15
QueueRite
QueueRite
Allow the customers more convenience while waiting for their turn, our system can send out SMS notifications as the customer's queue number is getting near. We recognize that each business is unique, so our queueing software can be configured to your specific needs. We have in-house programmers that can customize the features and functionalities of the existing QueueRite System to specifically suit the requirements of your business. The Ivant Queue Management System requires a username / password log-in as an initial security feature. The starting numbers for queuing are also randomized to further safeguard the queuing process. The QueueRite System is a browser-based application, so there is no need for software installation on the client computers. It runs on the client company’s local area network connection. QueueRite System has an Application Programming Interface (API) which provides a common ground for existing third party program of the clients to integrate seamlessly.Starting Price: $49 per month -
16
Queue.best
Queue.best
Now you can keep the waiting rooms organized in your facility or clinic and gain customer satisfaction by reducing waiting time. Manage customer service staff with real time reports, and get to know your customers more with the best customer queuing system. Queue.best features several systems, including two Online (Greater/Huge) and Offline (First/Solo). -
17
VirtuaQ
Lucep
virtual queuing system promotes social distancing by eliminating wait lines by enabling customers to queue via smartphones, track queue progress & arrive at the store closest to their turn. Features / Benefits: Benefits: - Safe distance compliance - Customers can queue from anywhere, on any device. - No shared touching areas - Fully contact-less usage for customers, staff and delivery partners. - Easy setup - No hardware or software installation, 10-min setup. - Keep customers engaged - Keep customers informed with SMS and notifications.Starting Price: $850 -
18
WhyQ
WhyQ
Manage your queue via SMS, give you customer's freedom while they wait! SMS Virtual Queuing Systems provides a unique, modern, personalized way of managing customers wait time. Increase customer satisfaction and boost your productivity whist reducing employee stress through the use of SMS QMS technology. Do not make your customers' wait in a queue! Why not have customers join via a iPad Kiosk. Collect valuable customer data, let them decide what to do in the extra time they have and control the length of their wait time. Customers will receive an accurate wait time ETA forecast and position in the queue and receive notifications when it gets close to their time to be served. Customers can also join via direct SMS, Kiosk or in person. -
19
MeQue
N7
Enable your customers to plan their store visits and enhance their customer journey with MeQue queue management system. MeQue allows social distancing while still maintaining customer experience and operational efficiency with virtual queuing, scheduled appointments and contactless online order pickups. No matter what the situation is around, we understand how important is the customer experience and that you want your customers to be safe, happy and stress-free. Give your customers an easy, flexible and interactive appointment scheduling through any channel. Provide automated notifications & 2-way communication to avoid any onsite wait times. Ease your customer management and improve service quality. Make customer journeys more efficient by eliminating lines & speed up transactions. Enable your customers to join the queue from any location and get real time alerts on their wait time and position wherever they are. You can predict and plan better to focus on customer needs. -
20
accesso LoQueue
accesso
When guests wait less, they can enjoy more! Free your guests from physical queues, empower them to practice safe social distancing, and allow them to explore all your venue has to offer. Our patented suite of virtual queuing solutions has helped over 19 million guests get out of long lines and make the most of their day. By eliminating lines, you'll help guests feel more at ease and capable of socially distancing. Plus, they’ll be free to enjoy more of what your venue has to offer. With extensive patents and 20 years of experience behind us, no one is better suited to help your venue maximize your virtual queuing solution. Offer multiple service levels for a variety of price points allowing reduced wait times and custom ride packages. With guests freed from waiting in line, they can spend more time enjoying your venue's retail and food & beverage locations. We have dedicated ourselves to providing an enterprise-class service model focused on driving incremental revenue for our clients. -
21
ezTurns
ezTurns
Are you looking for a simple customer queuing system? An online queue management system that is customizable and easy to use? Well, ezTurns is the customer queue management app you definitely need. As one of the best business apps and queue management system, it is the fast and cheap queuing solution for your business. What could be easier? Get started fast casting your display to any TV and controlling it from your phone or computer. Watch customers coming in as they announce themselves through the kiosk screen. Let your clients leave the building while they wait for their turn and get updates through their smartphones without installing an app. Get continuous updates for additional functionalities painlessly.Starting Price: $9.99 per month -
22
ACF Technologies
ACF Technologies
ACF Technologies specializes in enhancing customer experiences through advanced appointment, event, and queue management solutions. Our flagship platform, Q-Flow, empowers businesses to seamlessly manage and optimize omni-channel customer journeys and streamline back-office processes. With over 20 years of industry leadership, ACF employs a comprehensive four-step approach, listening to fully understand business objectives, designing tailored solutions, building with precision through Agile-qualified engineers, and analyzing performance using data-driven insights. Our solutions cater to various industries, including government, healthcare, financial services, retail, telecommunications, education, and DMVs, aiming to connect customers and organizations to deliver exceptional human-to-human experiences. ACF's offerings include online appointment management, virtual queuing, digital signage, business process management, and more. -
23
QMAGIK
QMAGIK
The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility. -
24
Qline
Advanced Kiosks
Waiting is painful for everyone. It causes anxiety for your visitors by taking away the control they have over how they spend their time. It causes stress for your team as they are the ones processing paper forms, answering repetitive questions all the while trying to provide the best customer service they can for an incredibly busy office. With traditional queuing, visitors check-in at a front desk, fill out a form and then they wait to be called. It sounds simple enough, and it has been the way things have worked for many years, but is it the best way? These are things that add up quickly in a busy office and lead to either a long line of unhappy visitors, or a handful of very busy agents. In most cases – both. It comes as no surprise then that long waits and inefficient processes are harmful to all organizations. As we move further into the fast paced future of near instant technology, what was considered efficient yesterday, is sluggish today. -
25
Skiplino
Skiplino
Skiplino is more than just a Queue Management System that allows businesses to manage customer queues smartly and swiftly. Our plan supports social distancing, eliminates touch surfaces, and combats the spread of COVID-19 by allowing customers to book appointments remotely from their mobile device. Keep your waiting areas clear and customers happy by reducing wait times. Manage your agents with real-time metrics and get to know your customers with forms & feedback. Skiplino is a queue management system that allows businesses to handle customer queues smartly and speedily. Skiplino is an intelligent and cloud-based system that can monitor data related to queues in real time, and collect customer feedback. Our cloud based software can then assess this data to speed up the performance of your agents and services. Skiplino Queue Management System records your imminent customer’s and the services they intend to use.Starting Price: $99 per location per month -
26
Databyte Queue Management
DataByte
Decrease customer wait times, improve your service efficiency, and increase your revenues with Databyte’s Advanced Queue Management System (AQMS). Offers customers freedom to move about in lobby, read advertising brochures or simply take a seat, while waiting for their turn to be served. Offers employees good working conditions – where they can be efficient yet relaxed without being intimated by the queue of overlooking people awaiting service. Offers managers detailed Efficiency Reports that allow him to optimize resource allocation, respond to staff workloads and provide better service to his customers. Managing long queues during peak business hours has always been a huge problem for banks. Our queue management systems are specially designed for banks allowing them to reduce queue lengths and increase staff productivity and operational efficiency. -
27
Medical Check In
Check In Systems
Medical Check In is a patient queuing solution specifically designed to meet HIPAA privacy standards and improve patient flow . With Medical Check In, medical offices can get basic information from patients like names, reason for visit, dob and accurate time stamps and then pass the information to an organized check list. Medical Check In will automatically sort patients for quicker response. Medical Check In is specifically built for the queuing business model.Starting Price: $399.00/year -
28
QueueHub
QueueHub
QueueHub is a queue management system designed to improve customer experience and operational efficiency. It allows businesses to create virtual queues, enabling customers to join a line online or through a mobile app. QueueHub then provides real-time updates on wait times and sends notifications when it's their turn. This eliminates physical lines and empowers customers to manage their time effectively.Starting Price: $0 -
29
hate2wait
hate2wait
Minimize wait-times and chaos. Enable your customers to check wait times and join queue online. Eliminate uncertainity, empower customers to reach just in time and save time. Operational and service excellence. Delight your customers by serving them efficiently. Consistently meet and exceed customer’s expectations. Build your brand community. Boost bottom-line and retention. Turn every visitor into a loyal customer by showing them that you care. Serve more customers, reduce walk-aways and no-shows. Integrated queue and appointments management. Empower your every customer to track their position in queue on their mobile in real-time. Deliver just-in-time service using our robust, automated, and intelligent technology. Accurate wait times and notifications. Eliminate uncertainty, and ensure 5-star customer satisfaction with real-time notifications. hate2wait quickly learns from your business and predicts wait times accurately. -
30
Qticket
Qticket
We upgrade & automate your existing queuing or appointment booking systems, providing customers easy access to services through your company’s website/app on all devices. Out-of-the-box or custom-built solutions for organizations of any size, specifically adjusted for industries with high-security and service requirements. Empower your visitors with easy, safe access to your services eliminating the stress of physical queuing while increasing the satisfaction rate. Virtual queuing & booking with real-time availability. Front desk 24/7 available in over 140 languages. Sends automated reminders about upcoming visits & inquiries. Shows nearest branches & real-time status. With phone number, e-mail, or other of your preference. Connected to your existing booking system. The most valuable indirect benefits from our system are the data insights & summaries. -
31
Queueme
Queueme Technologies
Queues are interesting. While it can be heartening to see people lining up in long queues for your services or products, it may also make people disappointed by the slightest of chaos and the long and unpredictable wait times. What if you get empowered to measure and control the flow at your business and reduce the chaos? How would it be if you could see a centralized dashboard with alerts and real time statistics of your entire business's flow? If you have been using old-fashioned methods such as physical management and sign-in sheets to control queues, then it is high time you update to a queue management software. Modern queue management software like that of Queueme's can be customized as per the nature and requirements of the business. Moreover, by using a cloud based software the stakeholders would have access to organization-wide data and analytics at their fingretips, which may open newer possibilities for deploying data science at your organizaiton.Starting Price: $57 per month -
32
NEMO-Q
NEMO-Q
People are busy! Give your customers the ability to be seen at a time that's convenient for them and their schedule. Peaks and valleys created by unpredictable customer inflow can create staffing issues. Reallocate peak traffic to your slower times. Your customers will have the ability to wait anywhere! They only need to be in your office when it's their turn. Cut down on your number of walk-ins and free up critical space in your lobby. Make the customer's experience efficient and effective. With NEMO-Q Appointment Scheduling your customers can easily book online through a secure and safe mobile friendly website. Customers easily secure a time for the service they need, at a convenient location, and wait wherever they want. If you also have a queuing system, appointments will be seamlessly blended with your walk-in traffic. Our online appointment software will allow customers to go online and book an appointment for individual employees. -
33
Telebroad ACD Panel
TeleBroad
The ACD Panel monitors all live calls and can control Agent(s) behavior, while supervising the answering of the calls waiting in queue. Once the Panel is set, it automatically identifies long wait times and takes the right action(s) to resolve any issues. Automatically distribute your calls that are 'On Hold' calls to agents located anywhere in the world with a simple drag and drop on the Panel's screen. The live Panel will show you many statistics including the average caller's 'wait time'. This allows you to choose the correct course of action so as not to allow any unnecessary build up or excess callers waiting. The ACD panel provides the analysis of data to provide business intelligence as never before been available. This allows users to view interactive charts, queuing solutions in addition to monitor Agent's behavior and all related Performance concerns. You can configure and customize the dashboard with your personal data values to get a clear understanding of call center. -
34
Snappy Queue Management System
Vostok Trading LLC
Snappy's Queue Management System (QMS) is a versatile solution designed to optimize customer flow in industries such as banking, healthcare, retail, and government services. It features a built-in web server with an intuitive interface for managing services, user access, and queueing devices like ticket dispensers and counter displays. The system supports multi-language displays, audio ticket announcements, and generates detailed reports on service performance and efficiency. The Professional Edition enables centralized management of multiple locations, offering comprehensive analytics and statistical insights. With features like SMS notifications, email alerts, and data backup options, Snappy QMS enhances operational efficiency, minimizes wait times, and improves customer satisfaction.Starting Price: $563.00 one-time -
35
TotalQueue
TotalQueue
Improve your level of customer service and organize their waiting experience. Our TotalQueue Software allows you to set up a Customer Queue Management process quickly and can be easily configured to your business needs! Our no risk policy allows you to download our fully functional software for free, then proceed to purchase only when the system is fully functional and you are fully satisfied. Our easy to install software will allow you to set up the queue system software in a matter of a few hours! Get a quick overview on how the TotalQueue software works via our online demo! See the main differences between our software versions and decide which one best fits your needs. Get an overview of the different components of the TotalQueue Customer Management System. Each part of the software system has it's own specific function.Starting Price: $195 one time payment -
36
OnlineToken
OnlineToken
OnlineToken is a pioneer in offering smart queue management solution to businesses across categories to execute their queue management effectively. Our vision is to enable the business to handle customer queues efficiently and make every customer visit experience excellent by replacing physical queues with virtual ones. Take a zero-queue approach in which your customers can book your services from the nearest or most convenient location. Our smart token management system enables you to get real-time status notifications of their position in the queue along with the estimated wait time. A zero contact approach is the need of the hour, the conventional rush and long queues can not be in place due to fear of getting infected easily. OnlineToken provides a robust solution against Covid 19 keeping in mind the health and hygiene of consumers as well as provides safety against fraudsters who evolve their methods faster than most businesses. -
37
Q Waits Business
Boolean Array
Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business. Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence. Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service. Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.Starting Price: $37.99 per month -
38
FastServ
SEDCO
FastServ® Cloud is a virtual queue management system that helps businesses reduce customer wait times by enabling appointment booking for both in-branch and virtual visits. The cloud-based solution eliminates the need for costly on-site hardware and servers, offering scalable pricing based on the number of counters or devices used. FastServ® provides advanced features such as mobile queueing apps, real-time dashboards, customer notifications, digital signage, and tailored reporting. Optional hardware includes sleek kiosks and tablets for check-in and ticket issuance. Designed for industries like healthcare, banking, telecom, and government, it improves customer experience while lowering infrastructure costs. FastServ® is a flexible, cost-effective system that scales with business growth. -
39
QueuePad
QueuePad
Your customers can scan a QR Code displayed in your store front, or browse to a web URL, to join the queue themselves using their mobile phones. No need for Customers to download and install any mobile app, they just need to use their own mobile phone's built- in web browser. The queue status web page will keep the Customers informed and updated on their queue status. Our QueuePad mobile app helps in practicing social distancing and keeping your customers and staff safer. List of Customers currently in queue. The arrival time and waiting time length is shown, any customer notes are also shown. The phone icon when clicked allows a phone call or SMS to this customer. The list of Services, each of which is an independent customer queue. A maximum of 3 Services can be configured. The software can automatically send SMS notifications for each Customer once their queue reaches the Nth position. This service will require a valid SMS Gatewar API account and internet Wifi connection.Starting Price: $19.99 per month -
40
E-Token Solution
Aarvi Technology
E-Token solution will help all organization who is providing services to their customers based on queue like Bill Payment Center, Service Stations, Hospitals, Clinics, Retail Stores, Banks and Holy Places. Traditional way is client come to center and wait for his/her turn. This approach is time consuming and not efficiently in modern world when time and customer service is critical part of industries. In this scenario so many human hours are wasted which is also loss for society. Our solutions will help your customers to generate token in mobile application or from webpage from anywhere. So, when peoples want to come for service will generate token from mobile application or webpage and get timing information and queue number. This will save customer's time and help them to plan well. Our solution will also help your organization to manage all attendee's time efficiently. In this scenario organization is already aware in advance about number of people are going to come. -
41
Akamai IoT Edge Connect
Akamai
Provides a real-time communication and data processing protocol to Akamai-connected devices. IoT Edge Connect uses the message queuing telemetry transport (MQTT) and HTTP protocols to ingest messages. It processes and delivers data back to devices in real-time, on a publish-subscribe basis. IoT Edge Connect uses the message queuing telemetry transport (MQTT) and HTTP protocols to ingest messages. It processes and delivers data back to devices in real-time, on a publish-subscribe basis. The MQTT-based mechanism reads from and writes to message queues. Connecting through this interface delivers messages in topics automatically. The HTTP interface provides an HTTP-based mechanism for reading from the same message queues that are processed by the MQTT interface. Connecting through the HTTP interface delivers messages in topics on client requests via a REST API. -
42
Qudini
Qudini
By perfectly choreographing your customer experience with scheduled appointments, virtual queues and fast-track order pickup. Offer a safe, convenient and premium service that drives foot traffic, sales and loyalty, by enabling your customers to seamlessly schedule appointments for in-store services, store visits and virtual services. An online booking system built for retailers and banks. Retain walk-in customers by enabling them to join a virtual queue / digital waitlist (by phone, a host or a kiosk) and receive personalized updates while they wait to receive service or enter your store. Enable store associates to seamlessly count store occupancy across multiple devices. Drive online sales and loyalty with seamless door side and curbside pickup of online orders. Qudini enables your BOPIS to click and collect customers to check-in by phone, host or kiosk and to receive updates while your store team brings their order to them. -
43
JRNI
JRNI
JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com -
44
piLOBI
Paraminfo
piLOBI is a one-stop visitor management system for your workplace reception management. Visitor check-ins using paper logbooks are a thing of the past. piLOBI is an intelligent solution and a regular step up from the traditional lobby management system. Monitoring and maintaining a massive flow of visitors at a time can prove to be a daunting task for security guards. Modernize your reception with all new piLOBI digital visitor management software. The digital reception system helps companies manage the large flow of visitors quickly and efficiently. With automated self check-ins, visitors can themselves enter the details, thereby eliminating the need to have a receptionist. With piLOBI, there are no more waiting times, standing in long queues, and accounts for a hassle-free visitor access management system. With piLOBI visitor management solutions, businesses are ensured of greater accountability. piLOBi helps streamline your front desk and minimizes the workload of the reception.Starting Price: $9.99/month -
45
QueueDr
Phreesia
AI Schedule Management, brought to you by QueueDr, will allow you to rebuild your medical organization quickly and safely, during, and after the pandemic. More and more health systems are turning to AI to solve business challenges and create value. Now, QueueDr is automating the filling and rescheduling of missed appointments to deliver a scalable, personalized, and productive AI Scheduling Experience across the entire health system. QueueDr's solution transforms revenue cycle management, patient access, operations, IT, and finance. QueueDr empowers health systems to provide a consumer-centric patient experience, streamlined call center operations, and achieve best-in-class physician utilization with a 100% autonomous experience. If you’re already using Appointment Accelerator and are looking to access your dashboard. Remember to bookmark the page for easy access in the future!Starting Price: $149.00/month/user -
46
Aaztec Digital Signage
Aaztec Solutions
Whether you are a hospital, clinic, eye specialist or dentist, Aaztec Digital signage Solutions for hospitals can help you maintain real-time communication with patients, employees and visitors. Aaztec Digital signage solution for hospital Streamline patient handling by Queue Management and improve your patient's experience, build community and empower your staff. Aaztec Digital Display kiosks installed at the reception area can keep the patients amused during their waiting time. By using a digital signage kiosk, healthcare providers can communicate key information to the patients. Hospitals could also use Aaztec Digital Signage Queue management for displaying the patient number in the queue and the status of their appointment among the list of other patients. Aaztec Digital Signage systems displayed in the lobby can be ideal for displaying the location of various wards and departments inside the hospital. -
47
Qsome
e-nov8
Qsome is a new generation customer journeys management solution, which is highly oriented into extreme features flexibility and top-notch user experience, making service more pleasant and efficient for both - customer and service provider. Using cutting-edge technologies, Qsome enables to control and adapt every aspect of queue management flow. Highly flexible platform also includes such modules as appointments management, data for staff resource planning, various communication channels and data analytics to continuously improve customer service. All complexity is hidden behind intuitive features that can be easily enabled or extended to fit different environment needs. -
48
Freevoice
Freevoice
Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.Starting Price: $5.90 per month -
49
QueueTix
QTix
QTix (QueueTix)™ is a smart queue management app with booking system, save time and money by replacing the expensive and ineffective pagers, call-backs and juggling papers to manage waitlist, line and booking. The system helps businesses to manage queues and bookings efficiently and effectively which frees you up to focus on serving the customers and maximize turnover. Also, QTix™ saves you time by giving freedom to run other errands while waiting and notify you when ready to be served. QueueTix™ can be used across various industries such as cafés, restaurants, retail, hospitals, banks, theme parks and many others. QTix (QueueTix) provides effective waitlist, booking and queue management system to make your customers happier and run business smoother. It will reduce walkaways, complaints and no-shows which helps to maximize turnover and dramatically improve productivity and customer experience. -
50
Brekeke CCS
Brekeke Software
Brekeke Contact Center Suite (CSS) is a collection of software for building a hosted call center/contact center system. The software included in the suite are; Brekeke Customer Interaction Manager (CIM), Brekeke Contact Analytics (CA), and Brekeke CRM. Multi-tenant feature support. Multi-language Support (English, Japanese, Mandarin Chinese). Selection of Agents (i.e., Assign a call to the same agent who had already assisted the customer). Smart Call Queues (Allowed to program call queuing rules based on predefined conditions.). Brekeke Software, Inc., develops high-quality, innovative SIP communication software products for enterprises, and service providers. Brekeke's comprehensive SIP-based family of products enables organizations to seamlessly migrate or integrate IP communication systems into their communications infrastructure. Founded in 2002, Brekeke is headquartered in San Mateo, California.
