Audience
Organizations that need a kiosk and queue management solution
About Qline
Waiting is painful for everyone. It causes anxiety for your visitors by taking away the control they have over how they spend their time. It causes stress for your team as they are the ones processing paper forms, answering repetitive questions all the while trying to provide the best customer service they can for an incredibly busy office. With traditional queuing, visitors check-in at a front desk, fill out a form and then they wait to be called. It sounds simple enough, and it has been the way things have worked for many years, but is it the best way? These are things that add up quickly in a busy office and lead to either a long line of unhappy visitors, or a handful of very busy agents. In most cases – both. It comes as no surprise then that long waits and inefficient processes are harmful to all organizations. As we move further into the fast paced future of near instant technology, what was considered efficient yesterday, is sluggish today.
Other Popular Alternatives & Related Software
QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
Learn more
Qmatic Experience Cloud
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples:
• Better access to service with appointment booking and self check-in
• Reduced wait times and improved communication
• Increased employee productivity and efficiency with advanced staff planning tools
• Continuous improvements thanks to data analysis and customer feedback
The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
Learn more
ALICE Receptionist
Mention the Promo Code: PC0300 to your sales rep to receive 5% off your first year of your ALICE software subscription.
ALICE Receptionist is the most advanced full-service Visitor Management and Lobby automation solution available. ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations.
ALICE Receptionist includes:
• Guest Sign In / Sign Out
• Photo ID Scanning
• Guest Security screening (US Gov watch list, Blacklist)
• Health screening
• Sign in forms
• Photo capture
• Badge printing
• Alert employees upon guest arrivals (SMS, MS Teams, Slack, Email)
• Pre-visit website option
• Employee mobile app to manage guests
• And much more...
Contact us today to learn how ALICE Receptionist can automate and elevate the visitor experience for your building.
Learn more
Teamgo
Run a smarter office and improve your business efficiency today with Teamgo Visitor Management software!
Purpose-built visitor management for visitors and employees across all workplaces needing QR codes and contactless check-in, Teamgo helps organisations worldwide to operate smarter, safer, and more productive workplaces by leveraging an efficient office management solution.
Trusted by organizations worldwide, Teamgo offers a highly customizable set of features to help create a unique sign-in experience, pre-registration, badge printing, and check-in for guests and employees.
- Standard, Premium and Enterprise plans
- QR Code contactless check-in
- Pre-Register visitors
- Vaccine tracking
- Document requests and forms
- iPad Kiosk app and Smartphone app for employees
- Powerful iPad kiosk designer feature
- Check-in visitors, employees, contractors and more
- Perfect for any workplace and every industry
- SMS notifications
- Available in all languages
Learn more
Integrations
No integrations listed.
Company Information
Advanced Kiosks
Founded: 2000
United States
www.queuingsoftware.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Training
Webinars
Support
Phone Support
Qline Product Features
Kiosk
Activity Reservations
Supported
Digital Signature
Supported
License Management
Supported
Onsite Printing
Supported
Remote Access
Supported
Secure Browsing
Supported
Ticket / Order Fulfillment
Supported
Touch Screen
Supported
Usage Reporting
Supported
Virtual Keyboard
Supported
Wireless Internet Access
Supported
