QlineAdvanced Kiosks
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Wavetec Queue ManagementWavetec
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Related Products
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About
Waiting is painful for everyone. It causes anxiety for your visitors by taking away the control they have over how they spend their time. It causes stress for your team as they are the ones processing paper forms, answering repetitive questions all the while trying to provide the best customer service they can for an incredibly busy office. With traditional queuing, visitors check-in at a front desk, fill out a form and then they wait to be called. It sounds simple enough, and it has been the way things have worked for many years, but is it the best way? These are things that add up quickly in a busy office and lead to either a long line of unhappy visitors, or a handful of very busy agents. In most cases – both. It comes as no surprise then that long waits and inefficient processes are harmful to all organizations. As we move further into the fast paced future of near instant technology, what was considered efficient yesterday, is sluggish today.
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About
Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Organizations that need a kiosk and queue management solution
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Audience
Companies that need a queue management solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
contact to get quote
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationAdvanced Kiosks
Founded: 2000
United States
www.queuingsoftware.com
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Company InformationWavetec
Founded: 1987
United Arab Emirates
www.wavetec.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Kiosk Features
Activity Reservations
Supported
Digital Signature
Supported
License Management
Supported
Onsite Printing
Supported
Remote Access
Supported
Secure Browsing
Supported
Ticket / Order Fulfillment
Supported
Touch Screen
Supported
Usage Reporting
Supported
Virtual Keyboard
Supported
Wireless Internet Access
Supported
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Not Supported
Contactless
Supported
Customer Surveys
Supported
Dashboard
Not Supported
For Banks
Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Supported
Supports Multiple Counters
Not Supported
Virtual Queue
Supported
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Integrations
Microsoft Office 2021
Not Supported
Pulse SMS
Not Supported
WhatsApp
Not Supported
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Integrations
Microsoft Office 2021
Supported
Pulse SMS
Supported
WhatsApp
Supported
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