Audience
Enterprises that need a Queue Management system
About Qmatic Orchestra
Regardless of whether you need a system for smooth queue management or a robust platform for omni channel customer journey management - Qmatic Orchestra 7 is the solution. Take care of your visitors already before they arrive - with Orchestra 7 you can offer both online appointment booking and mobile tickets. Once on your premises you may opt to allow for check-in via a self-service kiosk, a reception or offer both and let your visitor decide which method to use. Finally, when the visit is over, Orchestra 7 also lets you reach out and ask for customer feedback in order for you to learn more and stay in touch with your visitors. Thanks to its modular design Orchestra 7 may be tailored to suit your specific needs, with regards both to functionality, number of branches and amount of users. And, as your needs change, Orchestra offers all the flexibility need to adapt.
Other Popular Alternatives & Related Software
Autonix
Autonix is a Trackable Dynamic QR Code Generator frontend with a visitor management solution backend. We enable businesses to collect and view visit activity with a powerful dashboard reporting on important KPIs.
Our visitor check-in options via QR Code, Kiosk, or unique web URL lets visitors have choice when checking in. Gain insights and earn trust with an easy-to-use visitor check-in system.
All plans include unlimited trackers and scans. We support all kinds of types of QR Codes, styles, and export as PNG/SVG/EPS for further.
Data is available in dashboard, with your Google Analytics. Visitors exportable as well.
Zapier Integration and API available.
Teams, SSO and more available for enterprise customers.
Custom solutions and functionality capable, just request a demo and lets talk about your unique use case!
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Qwaiting
With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.
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The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
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QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
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Pricing
Pricing Details:
Upon request
Company Information
Qmatic
Founded: 1981
Sweden
www.qmatic.com/products/orchestra/
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Product Details
Platforms Supported
Cloud
Windows
Mac
On-Premises
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Qmatic Orchestra Frequently Asked Questions
Qmatic Orchestra Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
