Audience
Companies that need a queue management solution
About Wavetec Queue Management
Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.
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QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
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Qminder
Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management.
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Pricing
Starting Price:
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Integrations
Company Information
Wavetec
Founded: 1987
United Arab Emirates
www.wavetec.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
Wavetec Queue Management Frequently Asked Questions
Wavetec Queue Management Product Features
Queue Management
Appointment Scheduling
Supported
Calendar
Supported
Contactless
Supported
Customer Surveys
Supported
For Banks
Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Supported
Virtual Queue
Supported
Communication Tools
Not Supported
Dashboard
Not Supported
Supports Multiple Counters
Not Supported
