Audience
Businesses and organizations in healthcare, banking, telecom, government, and money exchange seeking a scalable, cloud-based queue management solution to reduce wait times and improve customer experience
About FastServ
FastServ® Cloud is a virtual queue management system that helps businesses reduce customer wait times by enabling appointment booking for both in-branch and virtual visits. The cloud-based solution eliminates the need for costly on-site hardware and servers, offering scalable pricing based on the number of counters or devices used. FastServ® provides advanced features such as mobile queueing apps, real-time dashboards, customer notifications, digital signage, and tailored reporting. Optional hardware includes sleek kiosks and tablets for check-in and ticket issuance. Designed for industries like healthcare, banking, telecom, and government, it improves customer experience while lowering infrastructure costs. FastServ® is a flexible, cost-effective system that scales with business growth.
Other Popular Alternatives & Related Software
Qmatic Experience Cloud
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples:
• Better access to service with appointment booking and self check-in
• Reduced wait times and improved communication
• Increased employee productivity and efficiency with advanced staff planning tools
• Continuous improvements thanks to data analysis and customer feedback
The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
Learn more about Qmatic Experience Cloud
QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
Learn more about QLess
TurnQueue
TurnQueue is a queue management software built for walk-in businesses where customers wait such as salons, clinics, restaurants, service centers or repair shops.
Customers scan a QR code at the counter, get a token number and track their live queue position from their phone browser. No app download. No paper slips. No hardware.
Business owners manage the queue from a simple dashboard - seeing how many customers are waiting, how many have been served today, and real-time customer feedback. Each customer sees a realistic wait time estimate based on their position in the queue. No guessing. No asking staff.
Setup takes 60 seconds. Works on any phone, any device, anywhere in the world.
Learn more about TurnQueue
Qminder
Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management.
Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency.
Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers.
Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.
Learn more about Qminder
Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
SEDCO
Founded: 1980
United Arab Emirates
sedco.co
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
FastServ Frequently Asked Questions
Q: What kinds of users and organization types does FastServ work with?
FastServ works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does FastServ support in their product?
FastServ supports these languages: English.
Q: What kind of support options does FastServ offer?
FastServ offers support via phone support, 24/7 live support, and online.
Q: What type of training does FastServ provide?
FastServ provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does FastServ offer a free trial?
Yes, FastServ offers a free trial.
