TurnQueue

Flowby is a cloud-based digital queue management platform that lets customers join and follow real-time queues using their own phones by scanning a QR code, eliminating the need for physical lines, hardware, or paper tickets. Customers receive a queue number, can monitor their position, and are notified when it’s their turn, allowing them to move freely instead of waiting in a traditional line. It is managed via a web browser on any device and groups multiple queues together, supports customer input (such as order numbers for pickup), and can be operated as a tablet kiosk for manual queueing. Flowby aims to improve customer flow and satisfaction, helping businesses reduce perceived wait times, increase sales by freeing customers to browse while waiting, and enhance staff efficiency by centralizing queue handling on one dashboard. It also provides flexibility in configuring queue groups and adaptivity to store and service-point needs without installation.

Jonot is a queue management platform for businesses serving walk-in customers. Customers can join a virtual queue using a QR code, web link or self-service kiosk, then follow their position and estimated wait time from their phone while they wait anywhere. Staff manage the queue from any web browser, while shared lobby displays keep visitors informed about current and upcoming ticket numbers. Jonot works with existing tablets, computers and displays, requires no customer app or account, and can keep ticket calling available over the local network during unreliable internet connectivity. Jonot supports multiple locations and queues, multilingual customer experiences, custom branding, customer feedback, marketing content and webhook integrations.