Audience
JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.
About JRNI
JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty.
By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale.
Visit us at https://www.jrni.com
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Pricing
Pricing Details:
Quotes upon request. There are a number of elements that comprise pricing including users, locations, integrations etc.
Company Information
JRNI
Founded: 2009
United Kingdom
www.jrni.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online
JRNI Frequently Asked Questions
Q: What kinds of users and organization types does JRNI work with?
JRNI works with these users and organization types: Mid Size Business and Enterprise.
Q: What languages does JRNI support in their product?
JRNI supports these languages: English.
Q: What kind of support options does JRNI offer?
JRNI offers support via 24/7 live support and online.
Q: What other applications or services does JRNI integrate with?
JRNI integrates with: Confer With, Google Analytics, iCalendar, Mercaux, Microsoft Outlook, Microsoft 365, Radius8 Welcomer, Salesforce, SendGrid, Twilio, and Zoom.
Q: Does JRNI have an API?
Yes, JRNI has an API.
Q: What type of training does JRNI provide?
JRNI provides training in the form of documentation, live online, and in person.
Q: What pricing for support is available for JRNI?
JRNI offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for JRNI?
JRNI offers training included with purchase.
JRNI Product Features
Appointment Scheduling
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Supported
Group Scheduling
Supported
Mobile Access
Supported
Multi-Location
Supported
Online Booking
Supported
Recurring Appointments
Supported
Client Database
Not Supported
Online Payments
Not Supported
Room Booking Management
Not Supported
Customer Experience
Action Management
Supported
Analytics
Supported
Dashboard
Supported
Feedback Management
Supported
Multi-Channel Collection
Supported
Trend Analysis
Supported
Customer Segmentation
Not Supported
Knowledge Management
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Queue Management
Appointment Scheduling
Supported
Calendar
Supported
Contactless
Supported
For Banks
Supported
For Retail
Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
Communication Tools
Not Supported
Customer Surveys
Not Supported
Dashboard
Not Supported
For Government
Not Supported
For Healthcare
Not Supported
For Restaurants
Not Supported
SMS Marketing
Not Supported
Scheduling
Alerts/Notifications
Supported
Appointment Scheduling
Supported
Automated Scheduling
Supported
Calendar Management
Supported
Class Scheduling
Supported
Employee Scheduling
Supported
Facility Scheduling
Supported
Group Scheduling
Supported
Interview Scheduling
Supported
Multi-Location
Supported
Online Scheduling
Supported
Payment Processing
Supported
Real-time Scheduling
Supported
Resource Scheduling
Supported
Meeting Room Booking
Not Supported
Reservations
Not Supported
Room Booking Management
Not Supported
Visitor Management
Alerts/Notifications
Supported
Pre-Registration
Supported
Registration Management
Supported
Self Check-in
Supported
Visitor Tracking
Supported
Watch List
Supported
Badge Management
Not Supported
Document Management
Not Supported
ID Scan
Not Supported
