Audience

JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.

About JRNI

JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty.

By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale.

Visit us at https://www.jrni.com

Pricing

Pricing Details:
Quotes upon request. There are a number of elements that comprise pricing including users, locations, integrations etc.

Integrations

API:
Yes, JRNI offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

JRNI
Founded: 2009
United Kingdom
www.jrni.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online

JRNI Frequently Asked Questions

Q: What kinds of users and organization types does JRNI work with?
Q: What languages does JRNI support in their product?
Q: What kind of support options does JRNI offer?
Q: What other applications or services does JRNI integrate with?
Q: Does JRNI have an API?
Q: What type of training does JRNI provide?
Q: What pricing for support is available for JRNI?
Q: What pricing for training is available for JRNI?

JRNI Product Features

Appointment Scheduling

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Recurring Appointments Supported
Client Database Not Supported
Online Payments Not Supported
Room Booking Management Not Supported

Customer Experience

Action Management Supported
Analytics Supported
Dashboard Supported
Feedback Management Supported
Multi-Channel Collection Supported
Trend Analysis Supported
Customer Segmentation Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported

Queue Management

Appointment Scheduling Supported
Calendar Supported
Contactless Supported
For Banks Supported
For Retail Supported
Supports Multiple Counters Supported
Virtual Queue Supported
Communication Tools Not Supported
Customer Surveys Not Supported
Dashboard Not Supported
For Government Not Supported
For Healthcare Not Supported
For Restaurants Not Supported
SMS Marketing Not Supported

Scheduling

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Resource Scheduling Supported
Meeting Room Booking Not Supported
Reservations Not Supported
Room Booking Management Not Supported

Visitor Management

Alerts/Notifications Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Supported
Badge Management Not Supported
Document Management Not Supported
ID Scan Not Supported

JRNI Additional Categories