Audience

Queue Management system for companies

About QMAGIK

The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

QMAGIK
Founded: 2009
India
www.qmagik.com

Videos and Screen Captures

QMAGIK Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online

QMAGIK Frequently Asked Questions

Q: What kinds of users and organization types does QMAGIK work with?
Q: What languages does QMAGIK support in their product?
Q: What kind of support options does QMAGIK offer?
Q: What type of training does QMAGIK provide?

QMAGIK Product Features

Queue Management

Virtual Queue Not Supported
Appointment Scheduling Not Supported
Communication Tools Not Supported
SMS Marketing Not Supported
Customer Surveys Not Supported
Dashboard Not Supported
Calendar Not Supported
For Retail Not Supported
For Healthcare Not Supported
Supports Multiple Counters Not Supported
For Banks Not Supported
Contactless Not Supported
For Restaurants Not Supported
For Government Not Supported