Audience

Healthcare providers in need of a solution to streamline patient flow, reduce wait times, and enhance overall patient experience

About ACF Technologies

ACF Technologies specializes in enhancing customer experiences through advanced appointment, event, and queue management solutions. Our flagship platform, Q-Flow, empowers businesses to seamlessly manage and optimize omni-channel customer journeys and streamline back-office processes. With over 20 years of industry leadership, ACF employs a comprehensive four-step approach, listening to fully understand business objectives, designing tailored solutions, building with precision through Agile-qualified engineers, and analyzing performance using data-driven insights. Our solutions cater to various industries, including government, healthcare, financial services, retail, telecommunications, education, and DMVs, aiming to connect customers and organizations to deliver exceptional human-to-human experiences. ACF's offerings include online appointment management, virtual queuing, digital signage, business process management, and more.

Integrations

API:
Yes, ACF Technologies offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

ACF Technologies
Founded: 2003
United States
www.acftechnologies.com

Videos and Screen Captures

ACF Technologies Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Support
Phone Support
Online

ACF Technologies Frequently Asked Questions

Q: What kinds of users and organization types does ACF Technologies work with?
ACF Technologies works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ACF Technologies support in their product?
ACF Technologies supports these languages: English.
Q: What kind of support options does ACF Technologies offer?
ACF Technologies offers support via phone support and online.
Q: What other applications or services does ACF Technologies integrate with?
ACF Technologies integrates with: ActiveMQ, Acuant, Bing Maps, Buru SFTP Server, Cisco CX Cloud, Drupal, Ellucian, Google Maps, Google Meet, IBM WebSphere Application Server, Luxand, Microsoft Outlook, Microsoft Teams, Vonage Communications APIs (Nexmo), Qualtrics XM Platform, Salesforce, SAP CRM, Sighthound, Skype, ScriptPro SP Central, Telerik Test Studio, Twilio, Worldpay, Vonage Business, and WhatsApp and more.
Q: Does ACF Technologies have an API?
Yes, ACF Technologies has an API.
Q: What type of training does ACF Technologies provide?
ACF Technologies provides training in the form of documentation, webinars, and in person.

ACF Technologies Product Features

Appointment Scheduling

Multi-Location Not Supported
Automated Scheduling Not Supported
Group Scheduling Not Supported
Recurring Appointments Not Supported
Appointment Reminders Not Supported
Online Payments Not Supported
Room Booking Management Not Supported
Mobile Access Not Supported
Online Booking Not Supported
Calendar Sync Not Supported
Client Database Not Supported

Digital Signage

Media Library Not Supported
Content Scheduling Not Supported
Automatic Player Updates Not Supported
Multi-Screen Support Not Supported
Remote Deployment Not Supported
Remote Display Management Not Supported
Visual Editor Not Supported

Queue Management

Virtual Queue Not Supported
Appointment Scheduling Not Supported
Communication Tools Not Supported
SMS Marketing Not Supported
Customer Surveys Not Supported
Dashboard Not Supported
Calendar Not Supported
For Retail Not Supported
For Healthcare Not Supported
Supports Multiple Counters Not Supported
For Banks Not Supported
Contactless Not Supported
For Restaurants Not Supported
For Government Not Supported