Qmatic Experience Cloud
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples:
• Better access to service with appointment booking and self check-in
• Reduced wait times and improved communication
• Increased employee productivity and efficiency with advanced staff planning tools
• Continuous improvements thanks to data analysis and customer feedback
The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
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Queue-it
Queue-it is the leading provider of Virtual Waiting Rooms and Traffic Management solutions, empowering 1,000+ organizations globally to deliver peak-demand events by controlling load and protecting critical infrastructure—without over-scaling or re-architecting their stack.
Supporting 36 billion visitors annually across websites and mobile apps, Queue-it helps governments, retailers, and ticketing companies deliver reliable, fair, and transparent online experiences when traffic surges. Teams get flexible, granular control over traffic flow to protect an entire site or app, specific landing pages, or key bottlenecks like login, “add to cart,” checkout, payment gateways, and API calls.
Key features include Bot Detection and Mitigation, detailed traffic analytics, and fully branded virtual waiting rooms designed for both scheduled events and 24/7 protection—plus exclusive access mechanisms and wait-experience features that keep visitors informed and engaged.
Founded in 2010, Queue-it h
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TablesReady
Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses.
* Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off.
* Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more.
* Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat.
* Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app.
* Integrates with Square POS and Weebly to easily send texts when an order is ready.
*No app for you or your customers to download.
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Qwaiting
With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.
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