Queue-it
Queue-it is the leading provider of Virtual Waiting Rooms and Traffic Management solutions, empowering 1,000+ organizations globally to deliver peak-demand events by controlling load and protecting critical infrastructure—without over-scaling or re-architecting their stack.
Supporting 36 billion visitors annually across websites and mobile apps, Queue-it helps governments, retailers, and ticketing companies deliver reliable, fair, and transparent online experiences when traffic surges. Teams get flexible, granular control over traffic flow to protect an entire site or app, specific landing pages, or key bottlenecks like login, “add to cart,” checkout, payment gateways, and API calls.
Key features include Bot Detection and Mitigation, detailed traffic analytics, and fully branded virtual waiting rooms designed for both scheduled events and 24/7 protection—plus exclusive access mechanisms and wait-experience features that keep visitors informed and engaged.
Founded in 2010, Queue-it h
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Jonot
Jonot is a queue management platform for businesses serving walk-in customers. Customers can join a virtual queue using a QR code, web link or self-service kiosk, then follow their position and estimated wait time from their phone while they wait anywhere.
Staff manage the queue from any web browser, while shared lobby displays keep visitors informed about current and upcoming ticket numbers. Jonot works with existing tablets, computers and displays, requires no customer app or account, and can keep ticket calling available over the local network during unreliable internet connectivity.
Jonot supports multiple locations and queues, multilingual customer experiences, custom branding, customer feedback, marketing content and webhook integrations.
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Qmatic Experience Cloud
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples:
• Better access to service with appointment booking and self check-in
• Reduced wait times and improved communication
• Increased employee productivity and efficiency with advanced staff planning tools
• Continuous improvements thanks to data analysis and customer feedback
The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
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TurnQueue
TurnQueue is a queue management software built for walk-in businesses where customers wait such as salons, clinics, restaurants, service centers or repair shops.
Customers scan a QR code at the counter, get a token number and track their live queue position from their phone browser. No app download. No paper slips. No hardware.
Business owners manage the queue from a simple dashboard - seeing how many customers are waiting, how many have been served today, and real-time customer feedback. Each customer sees a realistic wait time estimate based on their position in the queue. No guessing. No asking staff.
Setup takes 60 seconds. Works on any phone, any device, anywhere in the world.
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