Queue-itQueue-it ApS
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Wavetec Queue ManagementWavetec
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Related Products
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About
Queue-it is the leading provider of Virtual Waiting Rooms and Traffic Management solutions, empowering 1,000+ organizations globally to deliver peak-demand events by controlling load and protecting critical infrastructure—without over-scaling or re-architecting their stack.
Supporting 36 billion visitors annually across websites and mobile apps, Queue-it helps governments, retailers, and ticketing companies deliver reliable, fair, and transparent online experiences when traffic surges. Teams get flexible, granular control over traffic flow to protect an entire site or app, specific landing pages, or key bottlenecks like login, “add to cart,” checkout, payment gateways, and API calls.
Key features include Bot Detection and Mitigation, detailed traffic analytics, and fully branded virtual waiting rooms designed for both scheduled events and 24/7 protection—plus exclusive access mechanisms and wait-experience features that keep visitors informed and engaged.
Founded in 2010, Queue-it h
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About
Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Queue-it's virtual waiting room gives your team the power to manage load and protect your critical infrastructure—without over-scaling or re-architecting your stack.
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Audience
Companies that need a queue management solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingPricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Version
Not Supported
Free Trial
Supported
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Pricing
contact to get quote
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationQueue-it ApS
Founded: 2010
Denmark
queue-it.com
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Company InformationWavetec
Founded: 1987
United Arab Emirates
www.wavetec.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Load Balancing Features
Authentication
Supported
Automatic Configuration
Not Supported
Content Caching
Not Supported
Content Routing
Supported
Data Compression
Not Supported
Health Monitoring
Not Supported
Predefined Protocols
Not Supported
Redundancy Checking
Not Supported
Reverse Proxy
Not Supported
Schedulers
Not Supported
SSL Offload
Not Supported
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Not Supported
Contactless
Supported
Customer Surveys
Supported
Dashboard
Not Supported
For Banks
Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Supported
Supports Multiple Counters
Not Supported
Virtual Queue
Supported
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Integrations
Akamai
Supported
Amazon CloudFront
Supported
Android
Supported
Apache Cordova
Supported
Apple iOS
Supported
AspDotNetStorefront
Supported
F5 BIG-IP
Supported
Fastly
Supported
Java
Supported
Lua
Supported
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Integrations
Akamai
Not Supported
Amazon CloudFront
Not Supported
Android
Not Supported
Apache Cordova
Not Supported
Apple iOS
Not Supported
AspDotNetStorefront
Not Supported
F5 BIG-IP
Not Supported
Fastly
Not Supported
Java
Not Supported
Lua
Not Supported
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