ISL Light Remote Desktop Alternatives

ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.

Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication.

The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training

Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 

Cost-effective remote support application designed for delivering unattended and on-demand support to clients located anywhere in the world. Seamlessly fast and easy to use, FixMe.IT instantly connects you to any remote computer and allows to transfer files as well as switch between multiple sessions, thereby saving you time, effort, and money. Purpose-built for sole proprietors, SMBs and global corporations across different sectors and industries, FixMe.IT offers multi-session handling, unattended access, 2FA, two-way desktop sharing, video-session recording, multi-window control, whiteboard tools, and much more.

Introducing GoTo Resolve: Refreshingly simple IT support software designed for the ways your teams work today. Support your anywhere workforce with our all-in-one IT platform. Respond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation. Time-optimizing features like unattended access and multi-session handling let agents and employees get more done. With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running. Remote access, support, ticketing, and camera sharing – together at last. GoTo Resolve makes more possible for remote and in-house teams. Speed up resolutions, starting with a fast, frictionless join flow. All the tools an agent needs to resolve issues are right there, including: - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and more

TruGrid SecureRDP is the preferred Remote Desktop & RemoteApp solution for Service Providers, Windows Hosting companies, ERP Vendors, and Business IT. - TruGrid enables secure remote access to Windows computers, Virtual Desktops (VDI), RemoteApp (individual apps) anywhere - TruGrid is the perfect solution for Hybrid / Remote Work & Work from Home - TruGrid secures RDP with no firewall exposure & no VPN required - TruGrid makes Windows computers invisible over the internet - TruGrid maintains session privacy - TruGrid includes multitenant dashboard - TruGrid Zero Trust feature prevents ransomware between home and company networks - TruGrid includes MFA and supports Azure MFA & Azure AD - TruGrid complements or eliminates the complexity of Microsoft Remote Desktop Services (RDS) - TruGrid supports Windows, Mac, iOS, Android, and Chrome endpoints - TruGrid includes free setup and implements in less than 1 hour - TruGrid includes free 24x7 support

LogMeIn Rescue by GoTo, is an affordable and reliable remote support software. Rescue offers a wealth of features that enables businesses to provide a seamless support experience for their end users and improve the productivity of their support team. Its top features include remote control, remote diagnostics, multi-platform support, device configuration, video support, and integrations and APIs. Help agents and employees get more done. With features like system info, scripting, and unattended access, help desk technicians can identify and solve problems – even on inactive devices – without interrupting employees. Your remote access software should never compromise your safety. Rescue keeps users and your business equally protected with banking-grade 256-bit AES encryption, HIPAA-compliant multi-factor authentication, and more. Plus, with features like permission-based security, SSO, password policies, and IP login restrictions, you can ensure security across the board.

Make the most of your remote support solution with N-able Take Control. Developed by N-able, this 100% cloud-based remote control software offers live two-way chat, five-second connection time, responsive remote sessions, and reliable remote support tools including command line and windows event viewer. N-able Take Control provides offer peer-to-peer technology that enables instant and on-demand remote support and access to Windows, Macs, iOS, and Android-based mobile devices.

Thinfinity Remote Desktop allows you to securely deliver your Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Thinfinity Remote Desktop runs seamlessly on any public, private, or hybrid cloud. Build a flexible infrastructure mixing browser access to VDI, VMs, RemoteApps, and Unix machines. Allow users and clients to run your Windows applications anywhere and on any device.

SolarWinds® Dameware Remote Everywhere (DRE) provides a powerful remote support solution for IT professionals to access nearly any platform or device to solve issues quickly. It delivers clear visibility and communication capabilities to solve technical problems fast and delight end users. Packed with all the features of premium, expensive solutions, DRE offers powerful tools, reporting, and session monitoring at an affordable price.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business

A remote IT administration and management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support thousands of end users without having to leave your desk. Dameware is a complete remote assistance solution that includes a desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more. Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session. Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.

TSplus Remote Support is a cost-effective cloud-based windows session sharing and remote control software. An alternative to TeamViewer, Remote Support is easy to use and secure. A full SaaS Solution. No installation required. ✓ Remote assistance ✓ Unattended Access ✓ Screen Sharing ✓ No connection client installation ✓ TLS encryption ✓ Customizable with your branding and logo ✓ Low subscription cost Download the free 15-day trial of TSplus Remote Support on our website. TSplus Remote Support is the perfect solution for support agents and maintenance teams who need to provide instant, attended or unattended access to remote PCs. TSplus Remote Support is a secure solution that enables support agents to take control of remote computers, access files and applications, and troubleshoot problems. TSplus is the perfect alternative for anyone looking for an affordable and user-friendly remote desktop control and screen sharing solution.

TSplus Remote Access is the ideal alternative to Citrix and Microsoft RDS for remote access, remote desktop connection and web application delivery. TSplus Remote Access: ✓ Remote desktop access ✓ Application delivery ✓ Secure connection from any device and browser ✓ Customizable web portal ✓ No Terminal Service CALs required TSplus Remote Access offers a reliable and scalable way to web-enable any of your Windows Applications. TSplus built-in HTML5 empowers users with instant, intuitive and seamless access to Windows-based applications and desktops, from any browser on any device, including PCs, Macs, Smartphones and Tablets. With a wide variety of connection clients and configurations, Remote Access is designed with security and scalability at its core to create a safe remote environment that is suited to your needs and can grow with your business! Download a 15 day free trial of any TSplus product today!

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR

Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform.

Remote support, online meetings, and demonstration tools offering website integration, screen sharing, audio, and desktop recording. Browser-based, no download HTML5 viewer, blazing-fast Windows RDP support, access and manage unattended PCs.

Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike. AnyDesk works across all your devices and operating systems: Windows, macOS, iOS, Android, Linux, FreeBSD and even your Raspberry Pi! Collaborate and communicate with ease, whether you’re holding online meetings and presentations or working on the same document from the other side of the world. Simply copy and paste or use the new transfer tab to transfer files between computers. No administrative privileges or installation needed. Simply download the 3MB file and you’re off. Require unattended access to your computer when you’re on the road? No problem, you’ll just need to install and set a password. Customize the AnyDesk user interface to give customers a remote desktop experience consistent with your brand.

WiseMo software gives you the power to remotely reach, control and support PCs and Servers, Mac computers, Tablets, Smartphones and other mobile or embedded devices from any location. With our software, You’re only a click away from viewing a remote device screen and controlling its keyboard – from anywhere – your PC, Browser, Tablet or Smartphone. Advanced remote support, remote management and remote access tools are built directly into the WiseMo Guest and Host software to give you secure remote control of your fleet of devices, PCs, Servers and Mac computers. Connect to and support PCs, Servers, Mac, Smartphones, Tablets and other devices – on your local network – or from anywhere you have an Internet connection. Connect to and monitor or manage un-attended devices and computers, for example Windows Servers, Info terminals, etc.

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location. The main features: ▸ Fast and stable connection ▸ Advanced security ▸ Multi-monitor support ▸ File transfer ▸ Session recording ▸ Text and voice chat ▸ Multi-user sessions

ClonaDesk is a remote access software that allows users to interact with computer systems in other locations as though they were local. It empowers businesses to provide remote customer service and technical support with its advanced remote desktop capabilities. A seamless experience is provided by ClonaDesk, which allows the support persons to troubleshoot technical issues easily and provide high-quality technical support to their customers, even from miles away.

Remote Utilities, a premier cross-platform remote desktop software, provides secure access to workstations, servers, and laptops over LAN and the Internet. Connect seamlessly between Windows, Mac, and Linux with full control. It's crucial for IT pros providing technical support and assisting friends and family, fostering real-time connectivity and resolution. Free for business and personal use, connect to 10 remote PCs. Embrace secure, efficient remote manageability with Remote Utilities.

Your customer can start a tech support session by downloading a small app or clicking an icon on their desktop. No pre-installation required. You’ll instantly access their computer. Once your remote support sessions ends, you can only gain access when you’re invited. Your clients get the ultimate in privacy and peace of mind. Not around? Customers can open a 12 hour time window during which you can connect and the computer can be left unattended. You can even receive an SMS letting you know that your customer is waiting. Choose your customer from a list and access their computer any time. You’ll need one-time permission from your customer for unattended remote access. Then you can access their computer again and again. Your customer can leave a message, ask to be referred to someone else on your team, or automatically connect when you sign in. View and control your customer’s computer as if you were in front of it.

Easily and securely connect to your user’s device to access files, manage applications, and troubleshoot issues, no matter where you are. Efficiently manage the daily IT support needs of your users remotely. Get instant remote connectivity to save time, effort, and money. Provide quick and reliable remote support to your users. Integrated in the Business Hub platform and uses the same Avast agent. No need to install new software. Use the Business Hub to quickly connect to your Windows and Mac devices wherever there’s an internet connection. Help your users quickly and efficiently resolve issues in real-time with multiple tools, utilizing a viewer. View audit information to see which admin connected to each device, the session duration, and session notes. Remotely connect to any Windows or Mac device to install new software, troubleshoot issues, switch users, and more. Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.

Getscreen.me cloud software allows you to connect to your desktop remotely via a direct link from your browser. If you need fast connect to the user's computer and help him solve a problem - use the quick support function. If you need to connect frequently, set up a permanent access. You can call a customer or ask a question in the chat window during a session - this saves time. And if you have a large company - create teams and work together under one account! Getscreen.me is absolutely safe. All transmitted data is encrypted by default with 128-bit AES algorithm inside WebRTC and SSL protocols. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.

HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues. Top HelpWire features: Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.

Remote Access Plus is an enterprise remote support solution that helps system administrators and IT help desk technicians troubleshoot remote computers from a central location. Powerful built-in tools such as Advanced Remote Control, System Manager, Wake on LAN, Remote Shutdown, Remote File Transfer and more enable an elite remote support experience and dramatically reduce problem resolution times from days to minutes. Remote Access Plus is an enterprise remote support solution that helps system administrators and IT help desk technicians troubleshoot remote computers from a central location. The powerful built-in tools such as advanced remote control, system administrator.

Provide high-quality remote video interactions at any time, anywhere, and on any device. Provide secure video appointments between patients and clinicians. Empower customer service agents to engage and support customers through live video. Enable effective collaboration between field workers and experts using video. Support appointment-driven and instant one-to-one real-time video interactions. Deliver a seamless experience with reminders, one-click invites, and more. Maintain data security with end-to-end encryption that is fully compliant with GDPR and HIPAA regulations. Record sessions to provide full audit trails. Guarantee a great experience with video that adapts to poor network conditions. Automatically fallback to audio to keep the conversation going without interruption. Provide assistance seamlessly across devices, operating systems, and browsers. Remove the need for any downloads or software installations to start connecting with ease.

RemoteToPC is your best choice for Remote Computer Access. For personal, Tech support, or for whole office remote access, we think you'll find that RemoteToPC is the most secure and affordable solution available today. Affordable zero-configuration remote computer access software. Just install RemoteToPC on an office PC and work on it from your home PC, or access your home PC remotely. Our Basic plan includes unlimited remote computer access to up to 10 remote PCs for just $99/yr . It’s the best remote PC access solution for personal & small office use. Securely access your PC from home, provide remote computer support to a friend or family member, do remote training, or get fast and secure remote access to a PC from anywhere you have internet access. The business plan has the same features as Basic, but you get access to up to 20 remote PCs. It’s an affordable, & easy way to implement unattended remote access.

Dualmon offers secure, fast, and affordable remote access for small and mid-sized companies. Available both in the cloud and on-premises, Dualmon Remote Access delivers unlimited on-demand remote assistance deployments. Key functions and capabilities of Dualmon Remote Access include remote printing, file transfer, user management, computer diagnostics, screen blanking, usage reporting, session recording, and more.

The program allows to quickly and easily control computer desktop in real-time mode with full support for Windows and provides secure remote access to the file system, processes and services of the remote computer. LiteManager has built-in tools for creating network maps, collecting technical data, the ability to deploy and update using remote installation services, configuring a private ID router (NOIP), and many other features. Classroom management software. Remote administration is now possible without IP address. Using Connect by ID mode, you can choose your personal unique ID by yourself and connect by it. Client and server modules of the program can work in networks connected to the Internet via a proxy server. Instructions for the software - Viewer and Server installation. LiteManager is detected as a potential unsafe program (RemoteAdmin, PUP, PUA, Riskware, Unsafe, Unwanted etc.), because it provides unattended remote access to the PC.

Add unlimited users, organize them into groups and provide remote deployment, access controls, and more via the web console. Allow deployment for users and grant them permission to install RemotePC on other computers and access them remotely. Add computers, organize them into groups, and view the most recently accessed computers. Create new user accounts, organize them into groups, provide access permissions and more. Secure and instant access to any computer by entering a shared session code. Users can remotely access the computers assigned to them from anywhere, anytime. Reboot the remote computer in normal mode or safe mode (for Windows) from your RemotePC desktop application or web dashboard. Remote access is secure with TLSv 1.2/AES 256 encryption. Option to set unique Personal Key for computers, acts as a secondary password. Enable or disable permission for your users to transfer files between computers.

The fast, stable, reliable and free remote computer access tool. Aweray Remote, the free remote desktop software lets users remotely access, control and troubleshoot the computers from the phone, tablet, or another PC. Connect to games wherever you are. The seamless remote desktop software for gaming. Sharing your screen to other devices just as a screen mirroring app. Computer aided transmission of messages and images enables you to control all actions on the remote computer, as if you were there. Aweray Remote enables you to achieve online teamwork, and on the go support with your clients, colleagues, friends and family. Host a productive video conference and collaborate on projects remotely. Save time and travel cost for onsite, in-person service and maintenance. Access remote computers or phones and provide remote support. Play PC games on the go from anywhere, anytime.

Connect to anything - anywhere, any time, and from any device, quickly and securely. A modern web-based UI is your centralized hub for all your remote resources. Management wants Windows, designers want macOS, and developers want Linux - support multi-OS environments with ease. Leostream works seamlessly with Teradici Cloud Access Software and PCoIP Remote Workstation Cards, providing high-quality graphics for applications running in the datacenter or the cloud. Together, Leostream and Scale Computing offer a complete VDI solution that is simple to set up, easy to manage, and cost-effective for small business. Leostream manages user-to-resource assignments and connections in large-scale enterprise environments from wherever your users roam. Build a VDI or DaaS solution your clients will love with Leostream. Leostream provides all the tools you need to build and deploy a VDI.

Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.

UltraViewer is software that helps you to remote control/remote access a computer. You can use UltraViewer for many different purposes: to support your customers, your partners, your friends, or access your computer to work remotely... For example, your parent needs your help to repair software on their PC, you can remote control to help them. If your friends need your help to teach them how to use software, you can help them remotely without walking a thousand miles. Or you have a trip and want to login into your computer running at your home to work. Some key features of UltraViewer: - Support instant remote computer access and control. - Connect with fast and stable speed. - Unlimited number of computers controlled at the same time. - Share files easily, securely, with control. Large file size depending on the version. - Turn on the remote computer. Allows you to work anywhere as long as you have an internet connection. - Record control session to monitor again.

Access and remotely control PCs and Servers or launch a Meeting in just a few seconds. Supremo supports Supremo Console and is UAC-compatible. Its intuitive interface is easy to use. Supremo is constituted by a small executable file that does not require the installation and configuration of routers or firewalls. Connect to a remote device and transfer your files in total security thanks to the AES 256-bit algorithm and to UAC compatibility. The access to client requires to insert the ID and a dynamic password (or a static one, if manually set). There is no need of human intervention to launch a remote session: you can automatically activate Supremo at the Windows startup of the remote PC. All subscribers of a plan can also customize the software interface with their own brand or logo and distribute it to their customers.

AnyViewer, safe and fast remote access software for Windows, makes it possible for you to remote into desktops, laptops and servers from anywhere, anytime over internet or LAN. AnyViewer, a free yet powerful remote desktop connection software for Windows PCs and Windows Server, definitely, will be your choice that you won’t regret it. For remote connection activity, security can be the first thing that users concern. AnyViewer is secured by Elliptic Curve Cryptography (ECC) encryption, protecting your data from leakage. Developed by strong technical team, AnyViewer can help you to complete stable and fast remote connection from one computer to another PC or multiple PCs at the same time with high image quality. Intuitive and concise interface guide you through remote access computer easily. Meanwhile, the remote desktop manager has flexible connection methods, automatic updates and multiple language support.

Next-gen enterprise remote access and support, featuring Single Sign-On, Conditional Access, Multitenancy, and more — infinitely scalable and securely controlled. TeamViewer Tensor™ is an enterprise remote connectivity cloud platform, enabling organizations to deploy a large-scale IT management framework to access, support, and control any device or machine quickly and easily from anywhere, anytime. Powered by the world’s largest remote connectivity infrastructure — spanning 200 countries and connecting more than 2.5 billion devices — TeamViewer Tensor scales linearly to meet enterprise requirements, providing fast, reliable connectivity and real-time support tools in a secure, instantly deployable SaaS environment. TeamViewer Tensor secure remote connectivity powers employee IT support and customer support for organizations across all industries around the world, enabling support technicians to instantly connect to, manage, remotely control and support any computer and mobile device.

The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world. Support Everything with One Secure Remote Support Solution. With BeyondTrust Remote Support (formerly Bomgar), you can support Windows, Mac, Linux, iOS, Android, network devices, and peripherals with one, secure tool. More devices, more platforms, more people, more locations. Provide instant, reliable remote support to end-users and customers on or off your network. Get more done because you’re focused on fixing issues, not fixing the connection. Improve service levels and customer satisfaction with seamless, high-quality remote support for every end-user. Provide scalable, enterprise-grade support that keeps your business running, whether you’re fixing a Linux server across the ocean or an iPhone across town.

Remote Desktop Manager (RDM) centralizes all remote connections on a single platform that is securely shared between users and across the entire team. With support for hundreds of integrated technologies — including multiple protocols and VPNs — along with built-in enterprise-grade password management tools, global and granular-level access controls, and robust mobile apps to complement desktop clients for Windows and Mac, RDM is a Swiss Army knife for remote access. RDM empowers IT departments to drive security, speed, and productivity throughout the organization while reducing inefficiency, cost, and risk.

Increase ticket close rates and overall helpdesk productivity with Goverlan Reach, an on-premises client management software designed for medium to large enterprises. Goverlan Reach works behind the scenes to enable users to provide remote IT support, administration, and IT management. The platform is trusted by 13,000 customers and managing more than 3 million devices.

Connect with confidence to any device, platform or network. No matter the industry, the majority of network data breaches occur through unsecured remote access points. The security features built into Impero Connect are designed from the ground up to meet even the most stringent security and compliance standards, all while retaining the flexibility to be fully customized to meet the needs of your business. Maintaining multiple remote access paths is costly and increases your network vulnerability. Impero Connect allows you to consolidate access with one solution for supporting devices and end-users across your network and across the Internet. Customizable security credentials and multi-factor authentication give you a single tool for internal and third-party access; our broad platform support ensures fast, flexible access from a single interface.

You’ve got their back. And we’ve got yours. Provide real-time support and customer service to customers anywhere in the world. Decrease call times, get faster resolutions, and reduce overall costs. With Cisco Webex Support, you meet and exceed expectations. A dynamic platform for remote technical support. Provide remote support around the clock, and the globe. Growing your business means being there when your customers need you. Build your business with outstanding service that’s accessible from anywhere. Less waiting. Less frustration. Happier customers. Your users can click for help from within your product, your site, or an email. They’ll be automatically queued and routed so they can get help fast and get back to work. A powerful toolbox for an all-star team. Give reps the tools they need to really shine. Support up to 5 customers at a time, work across platforms and jump firewalls in an instant.

Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.

Upscope provides the perfect tools for teams who need to communicate tricky topics online or over the phone. Like screen-sharing (but better). HelloScreen is the perfect customer experience tool for teams who need to communicate complexity online or over the phone. HelloScreen has been specifically built to modernize your CX function and take it to new heights. Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log. HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.

Turn your customers into Raving Fans with Screen Share enabled support. Reduce support time up to 82% in minutes. Increase customer satisfaction with real time resolution. Transform your support team into a profit center. Providing support is easy when you can see what your customers see and can guild them to a solution. With Median, you can watch any of your website visitors interact with your website in real time. If someone has an issue simply join their session, put your mouse on their screen, and show them the way. Save years of support time, stop asking customers to describe their problems, and prevent future support request with one click screen share. Get Started Free To make it even easier, Median is fully integrated with 12 of the most popular chat tools available. Go from chat to screen share with the click of a button. Easy, Interactive, screen share is just a click away when the Median code is installed on your website.

VNC® Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it.

Remote Desktop Software, for Remote Support, Remote Access, and Online Meetings. Multi-platform software, avaible on Mac, Windows, Android and iOS. Iperius Remote ensures fast and secure remote desktop connections. The software is convenient for both ITPROS and private individuals. Connect from any a PCs or Devices to another easily and stability. Iperius Remote allows connection over the internet. Remote Support Software Access the Servers and Computers of your customers and provide technical support in the easiest and most immediate way. You can connect multiple customers simultaneously in separate windows or have multiple operators access the same remote computer. Secure Powerful Universal Iperius Remote ensures the highest possible level of security with end-to-end encryption, compliant with HIPAA and GDPR standards. The video transmission technology is among the most powerful available, with a frame rate of up to 60 FPS.