Audience
Service Desks platform for all type of industries
About Cireson Remote Support
Remote Support delivers efficient, consistent, and secure remote IT support by leveraging your existing Service Desk and Microsoft System Center Configuration Manager (SCCM) investments. Our remote troubleshooting apps integrate into your ITSM tool of choice, securely delegating key administrative functionality to Analysts for faster ticket resolution and greater control.
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Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed.
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Integrations
Company Information
Cireson
Founded: 2011
United States
cireson.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
Cireson Remote Support Frequently Asked Questions
Cireson Remote Support Product Features
Remote Support
Diagnostic Tools
Supported
Screen Sharing
Supported
File Transfer
Not Supported
Live Chat
Not Supported
Real-time Chat
Not Supported
Remote Control
Not Supported
Session Recording
Not Supported
Session Transfer
Not Supported
Surveys & Feedback
Not Supported
